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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,365 Reviews

2,365 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 21, 2023

Okay Didn't get a tire rotation when I booked the appointment was told they were busy and I would have to rebook More

by k7bul
Recommend Dealer
Yes
Dec 21, 2023 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 21, 2023

Slow friendly service Service is slow, parts department doesn't inform you when parts come in, everyone is very friendly. More

by juliegigena
Recommend Dealer
Yes
Employees Worked With
Jared phearson
Dec 21, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback, Julie. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 21, 2023

Ben is awesome! Ben always make my experience with litha Jeep very easy Thank you More

by mattlewis0
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 21, 2023 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 21, 2023

Prompt, courteous, efficient. Good communication of issues and thoughtful examination of options. It's a pleasure to work with Jerad. More

by bettichambers
Recommend Dealer
Yes
Employees Worked With
Jerad
Dec 21, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

December 21, 2023

I have been taking my cars to Reno Dodge since 1990 and transferred to Lithia Chrysler Dodge when Reno Dodge closed. I found Ben Owings who I always booked my service. I have had all my maintenance done th More

by DAVIDLORGE
Recommend Dealer
Yes
Employees Worked With
Idk.
Dec 21, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review, David. We strive to make sure that all of our customers leave happy, and we appreciate your candid feedback. We value your business and hope to see you again here at Lithia Chrysler Jeep of Reno.

December 21, 2023

Professional and courteous people who took care of us on the same visit The parts and labor were available the same day More

by Stacie0790
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Dec 21, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, Stacie, and for taking the time to leave us this wonderful feedback!

December 20, 2023

Awesome. He is really helpful He understand the problems with our car. He help me to work with the insurance More

by JUANMIGUELTAHOE
Recommend Dealer
Yes
Employees Worked With
Ben
Dec 20, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you, Juan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 20, 2023

The person i worked with was informative and polite! Made no promises but delivered anyway! More

by 5132louie
Recommend Dealer
Yes
Employees Worked With
Service
Dec 20, 2023 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2023

Thank goodness We bought our car from you. We are so excited and our experience was very special More

by JBSANDREYRN
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 21, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 20, 2023

It was good, service was very busy that day. My appt was at 310 and I showed up about 45 minutes early and my car was ready at 325. More

by maryskunks
Recommend Dealer
Yes
Dec 21, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your feedback with us at Lithia Chrysler Jeep of Reno. We appreciate your patronage and are glad we were able to get you back on the road quickly.

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