Lithia Chrysler Jeep of Reno - Service Center

I love that Jared always accommodates me when I drop my Jeep off for an oil change. He is always friendly and welcoming and gets it done for me in a timely manner. Jeep off for an oil change. He is always friendly and welcoming and gets it done for me in a timely manner. More

Charles is a great service advisor , friendly and professional. My greatest appreciation is for having my jeep returned to me in such a timely manner and fixed correctly. Happy to have Charles as a s professional. My greatest appreciation is for having my jeep returned to me in such a timely manner and fixed correctly. Happy to have Charles as a service advisor, he called me as soon as my vehicle was repaired. I hope to deal with him In the future. More

Took weeks to get appointment scheduled but once had car it was prompt Couldn't wash it but promised a wash inside & out at time of oil change it was prompt Couldn't wash it but promised a wash inside & out at time of oil change More

Ben always goes the extra mile in caring for our vehicles Ben makes sure our vehicles are always repaired correctly and swiftly Ben makes sure our vehicles are always repaired correctly and swiftly More

Easy. Communicated clearly and followed up. Good experience Fixed faulty mirror as requested due to warranty coverage Communicated clearly and followed up. Good experience Fixed faulty mirror as requested due to warranty coverage More

My car wouldn't remote start. Ben took care of it as fast as he could. It was done same day picked up the car at 4:20 in the afternoon. Ben took care of it as fast as he could. It was done same day picked up the car at 4:20 in the afternoon. More

Appointments was within a week. Service time was exactly as stated (1hr). No waiting around when I came to pick up my car Service time was exactly as stated (1hr). No waiting around when I came to pick up my car More

Miscommunication so I didn't get an oil change. Should I make another appt or just skip it? Should I make another appt or just skip it? More

One of the best as I have been a Jeep vehicle owner over 40 yrs. Although I have only purchased my newest jeep directly from this dealership-I have used the service dept and Charles Sebastian as my go to se 40 yrs. Although I have only purchased my newest jeep directly from this dealership-I have used the service dept and Charles Sebastian as my go to service rep More

While the drop off and pick up processes were very easy, The online appointment process was impossible. Once we picked up the phone to call for an appointment it was a but was a piece of cake, but not all o The online appointment process was impossible. Once we picked up the phone to call for an appointment it was a but was a piece of cake, but not all of us have 9 to 5 jobs that allow for phone calls. More