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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,364 Reviews

2,364 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 18, 2023

Fast, efficient, and addressed all questions and concerns. Fast, efficient, and addressed all questions and concerns. We had a screw in our tire that the technician found they explained our opinions More

by ANNALISA363
Recommend Dealer
Yes
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Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, Annalisa, and we hope to see you again!

December 18, 2023

I had my appointment time wrong. My fault. I was taken early which I appreciated ??, however the gentleman seemed annoyed and when I asked about a coupon and he made a comment about More

by MR
Recommend Dealer
Yes
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Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

December 18, 2023

Friendly, timely appointments Listens to my concerns regarding my vehicle Vehicle issues are resolved in a timely manner More

by JONBUD10
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Jon, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

December 18, 2023

Problem still not fixed but Tony tried How can I get the issue resolved Word More

by JUSTINLEEHUNT
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Dec 18, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Justin, feel free to contact us at your convenience.

December 17, 2023

Lithia has always taken good care of me and my issues with my 4xe. Charles is awesome More

by n2NARCOSIS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback about our work on your 4xe at Lithia Chrysler Jeep of Reno and Charles's assistance. Hope to see you again soon.

December 17, 2023

It was good no complaints. Charles was friendly and helpful. It was a nice experience. More

by DIVINEDART
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the positive review. We're glad you found our staff helpful and your overall experience at Lithia Chrysler Jeep of Reno enjoyable. Thanks for your support.

December 17, 2023

Quick, professional and friendly I would recommend shopping for a jeep at this location anytime More

by Gnojd
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 17, 2023

Friendly. Work completed in a reasonable amount of time. Advisor very helpful It was free More

by ssdeboor
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 17, 2023

Lithia is a great dealership and Charles is an excellent service representative. Charles has been doing a great job for us for years. More

by Melinbub
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review of Lithia Chrysler Jeep of Reno and the high praise for our service representative, Charles. We look forward to continuing to meet your needs in future years.

December 17, 2023

They are friendly, professional and quick. I would recommend this dealership to anyone shopping for a jeep. More

by Gnojd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
Report | Print
Dec 17, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback on our dealership at Lithia Chrysler Jeep of Reno and the recommendation. We are pleased you had a swift, professional experience shopping for your jeep.

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