Lithia Chrysler Jeep of Reno - Service Center

Very grateful for Ben and his service. Timing and communication was outstanding! I’d go back ! Timing and communication was outstanding! I’d go back ! More

In and out efficiently. Jarad explained the add ons, the mechanic sent pictures of the items to be replaced. Jarad explained the add ons, the mechanic sent pictures of the items to be replaced. More

Friendly and helpful. Michael went above and beyond to assist me. The shuttle driver was also very kind and thoughtful to my schedule. He accommodated my transportation to Michael went above and beyond to assist me. The shuttle driver was also very kind and thoughtful to my schedule. He accommodated my transportation to ensure it didn't interfere with my work schedule More

Always a good experience Staff is friendly and prompt. Super helpful when we have questions about service or warranty. Super helpful when we have questions about service or warranty. More

The service advisors have always been helpful, kind and empathetic They work hard to be informative, to keep my costs as low as possible, and get me my Jeep back as soon as possible. empathetic They work hard to be informative, to keep my costs as low as possible, and get me my Jeep back as soon as possible. More

The service that I get at this dealership is top notch. Ben Pearce is one of the most knowledgeable and honest Service Managers that I have ever had the pleasure of dealing with. I wouldn’t consider taking Ben Pearce is one of the most knowledgeable and honest Service Managers that I have ever had the pleasure of dealing with. I wouldn’t consider taking my Jeep anywhere else! More

Amazing place to buy a vehicle. ..they are very helpful and very hood service department ..they are very helpful and very hood service department More

Always takes care of us. Ben has exceptional customer service. Se will be back when we go through Reno. Ben has exceptional customer service. Se will be back when we go through Reno. More

Always prompt to respond. Very helpful. Working very hard to get my car back on the road. Very helpful. Working very hard to get my car back on the road. More

Dropped off for oil change and also to ask about engine light that came on. Was able to get in for oil change which was the only reason I gave a 2 instead of 1. Service advisor said couldn't get in for che light that came on. Was able to get in for oil change which was the only reason I gave a 2 instead of 1. Service advisor said couldn't get in for check engine light for another week and would cost $290 to diagnose on top of $200 deductible of covered by warranty. I have been coming to Jeep for 10 years on this vehicle and never had to wait a week to get in, and not pay an additional diagnosis fee on top of warrant deductible. This was a New service advisor assigned since Charlie left. More