Lithia Chrysler Jeep of Reno - Service Center

This is a newer dealership that is very clean and efficient and a service writer (Ben) that has years of experience who understood the special needs of the performance srt jeep I had there for a full efficient and a service writer (Ben) that has years of experience who understood the special needs of the performance srt jeep I had there for a full service front to rear. More

I asked my wife to handle the appointment for me since I was busy and there was some confusion upon arrival about whether it was billable for me. The service associate immediately said he would look into it was busy and there was some confusion upon arrival about whether it was billable for me. The service associate immediately said he would look into it, and he took ownership of the problem and swiftly solved the problem while the key was being programmed. No delays to my wife who wasn’t sure about anything and no arguing, just quick action and great service. Thanks! More

People are friendly and helpful . Rob explained well what my car needs to be done Rob explained well what my car needs to be done More

Service delayed 6 weeks due to delay of receiving part. Caused additional costs and inconvenience. Caused additional costs and inconvenience. More

Ben was very helpful. For the past 10 years, he was my to go guy for any service need....I gave my latest service a 4 star because it took a while to get the parts and I h For the past 10 years, he was my to go guy for any service need....I gave my latest service a 4 star because it took a while to get the parts and I have to return twice to fix the issues with my jeep compass. More

Service is excellent, delivered the promised fixes after diagnosis and kept me updated throughout the day. diagnosis and kept me updated throughout the day. More

I had a appointment for 9 a. m. waited for a hour and my vehicle still wasn't even looked at. Why make a appointment if your not gonna look at it for hours after that.it was a sim m. waited for a hour and my vehicle still wasn't even looked at. Why make a appointment if your not gonna look at it for hours after that.it was a simple diagnostic check. More

Very efficient, acknowledging and very serviceable Helped right away and service was efficient overall Enjoyed time while I waited. right away and service was efficient overall Enjoyed time while I waited. More

My warranty on my 2020 jeep wrangler jl required a replacement body control module. The work was done promptly and professionally. I bought my vehicle from Lithia Chrysler Jeep and highly recommend th replacement body control module. The work was done promptly and professionally. I bought my vehicle from Lithia Chrysler Jeep and highly recommend them for purchasing a vehicle or needing a repair. More

Always a good experience, everyone is very professional and experienced in their area of expertise. and experienced in their area of expertise. More