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Lithia Ford Idaho Falls
Idaho Falls, ID
635 Reviews
Trying to find the right dealership for all your automotive needs in the Blackfoot, ID area can be difficult. How do you compare? How does a dealer stand out? We believe that focusing on our customers is the way that we will stand out to everyone who walks through our doors. Whether you are here to buy a new Ford or a used vehicle, we have got you covered with outstanding inventories and a friendly and knowledgeable sales team. We even have some featured vehicles that might interest those bargain shoppers who are looking for the best value. Lithia Ford Idaho Falls, located at 980 West Broadway in Idaho Falls, ID, is not just about selling you a vehicle. We want to develop a long-lasting relationship with all our Rexburg, ID customers. We want to do that by offering you every service you could possibly want at a car dealership and we aim to do it very well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 635 reviews
January 11, 2018
The best I was passing threw and went into the service department to ask a few question. Matt, jason, and Tyronne. Took really good care of me. Awnsewered all I was passing threw and went into the service department to ask a few question. Matt, jason, and Tyronne. Took really good care of me. Awnsewered all my questions. We i need work done I will go there More
by Bo
Employees Worked With
Randy Cate, Jason Eggertsen, Matt Carroll
Helpful December 11, 2017
The rumors are true STAY AWAY FROM THIS PLACE I recently purchased a new car and have never dealt with a more disorganized and unprofessional dealership. No one knows what they are doing and the m I recently purchased a new car and have never dealt with a more disorganized and unprofessional dealership. No one knows what they are doing and the management changes daily it seems. I'm pretty sure none of them have history in the car business. The owner is so rude and I overheard him telling someone to kick someone off their lot based solely on their looks. I like supporting local businesses but this place is a joke and I should have listened to what people around town have been saying. All the events I've seen them participate in are all for show and not genuine now that I can see how ridiculous it's been with my experience. I'm willing to bet this won't be in business much longer. So unless you are hoping to get taken advantage of by people who have bad ethics, then take my word for it and STAY AWAY! More
by Misswestern
Employees Worked With
Adam, Ann-Michelle Jones, Paul Kotter
December 05, 2017
Great buying experience Broadway Ford made my buying experience easy, quick, and unstressful. When I went in initially they were having a meeting and I expected to wait, but Broadway Ford made my buying experience easy, quick, and unstressful. When I went in initially they were having a meeting and I expected to wait, but was pleasantly surprised to see Mr. Dale Reiman break away from the meeting and approach me. Mr. Dale was vey pleasant to work with. I found him respectful and was vey happy he never pressured me. He was kind enough to sit in the back seat as my primary reason for getting a new vehicle was my children growing so tall they didn't fit safely into the family vehicle anymore. Mr. Dale treated me like a person; like a parent trying too make sure their children are safe and will receive as little injury as possible in the event of a crash. I never felt like a deal or a sale which is a first. While I met several people at Broadway Ford while purchasing my vehicle, I never felt like a burden or number. I also had service done to my vehicle. The people there were always respectful and patient. I work retail and my parts came in before Thanksgiving and I wasn't able to get back to them. When i called the following Monday they were understanding and able to accommodate my schedule including transporting to and from the dealership. I would absolutely suggest Broadway Ford to car shoppers. More
by Retailmom
Employees Worked With
Dale Reiman, Randy Cate - service appt requests
December 04, 2017
Everyone at Broadway Ford very helpful I had a specific car that I wanted, the employees at Broadway searched for days until they found it.They made the process easy. Very helpful and poli I had a specific car that I wanted, the employees at Broadway searched for days until they found it.They made the process easy. Very helpful and polite. More
by Akbernabee@cableone.net
Employees Worked With
Dale Reiman, Adam Briscoe, Mark Porter, Paul Kotter
December 03, 2017
Best buying experience to date I have delt with Broadway Ford for the last 10 years and this last November was another outstanding display of professional salesmen ship and enjoyabl I have delt with Broadway Ford for the last 10 years and this last November was another outstanding display of professional salesmen ship and enjoyable friendship. All of my questions were promptly answered and fully understood. My purchase of a 2017 Ford Explorer was the best so far. I will continue to return to Broadway Ford for all of my service needs and new vehicle purchases. More
by kinnep
Employees Worked With
Evelyn Nelson, Randy Martin, Jason Eggertsen, Tim Freund, Paul Kotter
November 14, 2017
Excellent truck buying experience Tyler Potter was an excellent sales professional. I really appreciated that he took the time to answer questions and was not a pushy sales person. He Tyler Potter was an excellent sales professional. I really appreciated that he took the time to answer questions and was not a pushy sales person. He was quick to help us address concerns with the vehicles we test drive. I feel like he went above and beyond. Great experience overall! More
by JeremyK
Employees Worked With
Tyler Potter
November 10, 2017
Broadway "BOB" My 2015 F150 was hit & run! But it turned out to be a great opportunity to get to work with Mr. Wadsworth at the Broadway Ford body shop. He is a true My 2015 F150 was hit & run! But it turned out to be a great opportunity to get to work with Mr. Wadsworth at the Broadway Ford body shop. He is a true professional and the work was completed very fast and turned out to look amazing. I would recommend to anyone that has a need for body repairs to go see "BOB" at the best body shop around. Thank you for making this horrible experience pleasant. Steve J More
by Stevej
Employees Worked With
Robert Wadsworth, Robert Wadsworth
November 09, 2017
First Rate Customer Service I purchased my new F-150 at Broadway Ford and had a great experience. Overall the staff was knowledgeable and extremely helpful. Mathew Page was my I purchased my new F-150 at Broadway Ford and had a great experience. Overall the staff was knowledgeable and extremely helpful. Mathew Page was my product specialist, and he went above and beyond. I had some aftermarket upgrades done to my new truck that were going to take some time. I live about two and a half hours away from the dealership. Once the upgrades were completed, Mathew delivered my truck to me and took my old truck. While I was waiting for the upgrades to be done, I had also ordered a bed mat which did not arrived prior to my truck being ready for delivery. On a second trip Mathew delivered the bed mat to me, in his own vehicle. Thank you, Mathew! Cort Gillett More
by Cort Gillett
Employees Worked With
Mathew Page
October 25, 2017
Great ending to bad experience My RV sideswiped a tree in Yellowstone and needed a new mirror and fiberglas repair. Bob and his crew fixed everything in less time than promised, di My RV sideswiped a tree in Yellowstone and needed a new mirror and fiberglas repair. Bob and his crew fixed everything in less time than promised, did excellent work, and went far out his way to make things easy for me. I highly recommend this shop! More
by Merlin123
Employees Worked With
Robert Wadsworth
October 21, 2017
NEW TRUCK PURCHASE My wife and I decided to purchase a new truck so called Warren up and told him what we wanted for options, and how much we would pay for a monthly pay My wife and I decided to purchase a new truck so called Warren up and told him what we wanted for options, and how much we would pay for a monthly payment. He searched all of the trucks on their lot and there just wasn't one to fit our wants or our price tag. But he didn't give up he found us a truck near by that fit our criteria, we discussed price made a deal. He got the truck cleaned up and it was ready for us when we got to town to pick up. He showed us how every feature in it worked. The financing department got our paperwork done very rapidly and seemingly painless. Bottom line Warren Drews did an excellent job in getting us into a truck we wanted and making sure it was as streamlined as possible thanks. More
by Chris
Employees Worked With
Warren Drewes
