Lithia Ford of Klamath Falls

as a out of town customer, i was treated extremely well. the 2 shop people were great. and the gals in the office helped with the waiting time. they help with coffee, hot water etc. the shop guys did an exce the 2 shop people were great. and the gals in the office helped with the waiting time. they help with coffee, hot water etc. the shop guys did an excellent job of answering questions and letting me know what I needed was all ok. went above and beyond and even cleaned up my truck as it was buggy!! I had the Tonka truck. thanks so much for all the help. More

Kip is awesome! We first bought a truck from Lithuania in March 2015 which kip did a fantastic job of getting us the most for our trade in and made sure our payments We first bought a truck from Lithuania in March 2015 which kip did a fantastic job of getting us the most for our trade in and made sure our payments were affordable! Today (9/11/15) we bought a sienna from kip. He spent a lot of time with us to find the right minivan at an amazing price and even got warranties that I didn't ask for within the same amount we were going to spent. All in all he is a good man. Very honest and upfront. He won't try to sell you something you don't need and he won't try to push you out of your budget. He will advocate for his customer with the managers to get you the best deal. I highly recommend him for his strong moral character and integrity. Thanks again Kip! Jeremy & Heather More

The work they did was exactly what I asked them to do. I asked them to skip over three replacements items that I would handle myself. They did exactly what I requested. They made sure they got all the grea I asked them to skip over three replacements items that I would handle myself. They did exactly what I requested. They made sure they got all the grease zurks when doing the lub. More

My experience My sales representative went above and beyond being helpful and professional. all the staff was great. We got a great price and better vehicle!! HOORA My sales representative went above and beyond being helpful and professional. all the staff was great. We got a great price and better vehicle!! HOORAY!!! More

Service call I had a recall on my 2014 Ford Escape and was told they would have it for 1/2 day. I was pleasantly surprised when Ken called 1 1/2 hours later and sa I had a recall on my 2014 Ford Escape and was told they would have it for 1/2 day. I was pleasantly surprised when Ken called 1 1/2 hours later and said it was done. More

Scheduled service completed. Technician identified a problem so parts have been ordered and work will be scheduled to be completed when they arrive. This will prevent completed. Technician identified a problem so parts have been ordered and work will be scheduled to be completed when they arrive. This will prevent other problems. More

Prompt service and well mannered staff I have brought my wife's car in for oil changes and warranty work. I have nothing but good to say about the service staff, from the top to the botto I have brought my wife's car in for oil changes and warranty work. I have nothing but good to say about the service staff, from the top to the bottom!! More

Great experience Had a very good experience all the way around thank you for your help. It made by and my daughters first car for her 16th birthday Had a very good experience all the way around thank you for your help. It made by and my daughters first car for her 16th birthday More

Was taken care of. Had my van serviced with an oil change & they rotated my tires. All my questions & concerns were answered & taken care of in a timely manner. Had my van serviced with an oil change & they rotated my tires. All my questions & concerns were answered & taken care of in a timely manner. More

good service In and out quickly very nice people, good price on the oil change, the waiting room was clean and very good popcorn, always nice to bring the truck to In and out quickly very nice people, good price on the oil change, the waiting room was clean and very good popcorn, always nice to bring the truck to get serviced More