Lithia Ford of Missoula

Bad car Well for one the car had a recall on it waited 3 mouth they still did not fix it the gm was very rude to me and my wife I will never go there again an Well for one the car had a recall on it waited 3 mouth they still did not fix it the gm was very rude to me and my wife I will never go there again and will tell everyone I no not to go there I have 100 people that say the same thing about this place More

Great service experience They performed all of the service items I requested and did so in a very timely manner. Service writer John Hatfield did a great job. Will continue They performed all of the service items I requested and did so in a very timely manner. Service writer John Hatfield did a great job. Will continue to use their service department for all of my 5 vehicles. More

Disappointing I drove to this dealership (70 miles from home) to view a car that I was interested in purchasing. After talking with a salesman before going to the d I drove to this dealership (70 miles from home) to view a car that I was interested in purchasing. After talking with a salesman before going to the dealership I was given a lot of information and felt very helped. So I made the drive thinking that I would purchase this vehicle. After getting there and seeing the car, i realized some things were not accurate to the advertising done on their website. For example, the car was a manual, not automatic as it was advertised. Also, the video on the website that gave you a full view of the car and showed the interior was not accurate to the vehicle. I was positive I would purchase this vehicle prior to coming in to the dealership, but left empty handed. Andy was a huge help, though, and apologized for the inconvenience. I understood it was not his fault, but was disappointed in something like this from a Ford dealership. More

Bought a car Pleasant experience and efficient. We have not bought a car in a very long time and felt the experience was easier than we ever expected. AJ was awe Pleasant experience and efficient. We have not bought a car in a very long time and felt the experience was easier than we ever expected. AJ was awesome. More

Quick Mechanical Repair I had a check engine light that came on I brought it in to the service department expecting it to be 3 days in for repair. They fixed it the same d I had a check engine light that came on I brought it in to the service department expecting it to be 3 days in for repair. They fixed it the same day. More

Efficient & Thorough Had 10 am appointment to get truck serviced but got there abt 30 min early. They took truck right in and were finished in short amount of time. Staff Had 10 am appointment to get truck serviced but got there abt 30 min early. They took truck right in and were finished in short amount of time. Staff friendly and helpful in answering all my questions. More

Helpful & Professional Eric Tomaszewski was very friendly, courteous, and helpful!! His knowledge of the vehicles is outstanding and his professionalism is something you sho Eric Tomaszewski was very friendly, courteous, and helpful!! His knowledge of the vehicles is outstanding and his professionalism is something you should be proud of! Our financing was handled by Dale and he also did an exceptional job. Thank you to both of these gentlemen for making our car buying experience a pleasant one!! More

Fantastic Experience Eric was great to work with, no pressure and took as much time as we needed. He also new his products very, very well. Great experience. Eric was great to work with, no pressure and took as much time as we needed. He also new his products very, very well. Great experience. More

Purchased a new 2016 Ford Escape We totaled our 14 year old Mazda Tribute to a deer. We were looking for a similar replacement vehicle. We'd looked at Nissan and at Mazda and came o We totaled our 14 year old Mazda Tribute to a deer. We were looking for a similar replacement vehicle. We'd looked at Nissan and at Mazda and came over to look at the Escape. My wife and I don't have a lot of time and came by after work. Our intention was just to look and head home. We were impressed with the Escape and with Richard Shubert the sales rep who was very friendly and helpful. We decided to make and offer at about the time all the staff were heading home. Richard stayed and Chris who did the financing stayed with us until about 9PM when we finally got done. And they were super the whole time, even as we were getting tired and our 12 year old son was starting to bounce off the walls. Thanks to the whole team there. I thought we got a great price, a great car and a great deal on the financing. It was a very good experience!!!!!! More

Great Service For My Oil Lithia Ford was ready for me when I came in for my appointment to change my oil on my awesome 2012 Ford F150. I was quickly served, updated on how muc Lithia Ford was ready for me when I came in for my appointment to change my oil on my awesome 2012 Ford F150. I was quickly served, updated on how much longer the oil change would take and all went very smoothly. Awesome experience More