Lithia Honda in Medford

Another Top-Notch Employee The Battery in my 2017 CRV that I owned for less than 2 months was DEAD 2 days in a row. Honda Road Service jumped it the first day and the next day, The Battery in my 2017 CRV that I owned for less than 2 months was DEAD 2 days in a row. Honda Road Service jumped it the first day and the next day, I called AAA which has the best road service in the world, using ONE OF MY FREE ROAD SERVICE CALLS allowed per year. AAA Serviceman diagnosed a DEAD CELL in the battery. I was fortunate that this did not happen on my trip to Portland. Selling me a car with a faulty battery that failed in less than 2 months is the reason I gave your dealership one star. Gerad Stebbins, Service Department, gets FIVE STARS for replacing a dead battery in a 2017 CRV that I had owned for less that 2 months . He was courteous and pleasant. I really appreciate the excellent way he handled this situation. Thank you, Gerad! More

Love my new CR V I have worked with Daniel before. He's helpful and not pushy. I have been a customer for a long time. Everybody is great - Marci with all those forms I have worked with Daniel before. He's helpful and not pushy. I have been a customer for a long time. Everybody is great - Marci with all those forms and Josh in service. Thanks for good experience. More

Amazing services Thank you so much for helping me find the right vehicle for family. Thank you I love my car! Thank you Chris and Daniel you guys did amazing! Thank you so much for helping me find the right vehicle for family. Thank you I love my car! Thank you Chris and Daniel you guys did amazing! More

Happy with my Beautiful Car I am so happy with my car and the Customer Service was Awesome. Thank You for all your help , in getting us approved and out in a few, I will be back I am so happy with my car and the Customer Service was Awesome. Thank You for all your help , in getting us approved and out in a few, I will be back when we want a new truck More

Excellent no pressure My husband & I wanted to shop around and take our time before committing to a car. Lithia Honda was a no pressure environment & worked with us as we w My husband & I wanted to shop around and take our time before committing to a car. Lithia Honda was a no pressure environment & worked with us as we went through our slow car buying process. In the end I was confident that I got the perfect car & color. Everyone at Lithia Honda treated me like a real person and were down to earth and friendly. More

Josh Saltmarsh is amazing For years now Josh Saltmarsh has been our Honda service rep. He has been great to deal with, reliable and always on top of things. Lithia Honda serv For years now Josh Saltmarsh has been our Honda service rep. He has been great to deal with, reliable and always on top of things. Lithia Honda service has been outstanding in all ways. More

Great Buying Experience Thank you for another great car buying experience! Looking forward to driving my new car this winter! Thank you Mark Jacobs and Billy Day for making i Thank you for another great car buying experience! Looking forward to driving my new car this winter! Thank you Mark Jacobs and Billy Day for making it happen! More

What a great experience We contacted Jared the night before and when we showed up, the vehicle was ready for us to look over. The salesperson was very knowledgeable about the We contacted Jared the night before and when we showed up, the vehicle was ready for us to look over. The salesperson was very knowledgeable about the vehicle. He described all the bells and whistles and how to program and individualize all the settings. He made sure this was clear before we left. Then I was reminded to take advantage of credit card rebates. Got a great deal (did my homework before we went out) and was still smiling the next day. More

Love my CRV Had a great experience. Mark Jacobs was super helpful and easy to work with. We had bought a car from him a year ago. I am very happy with my CRV too. Had a great experience. Mark Jacobs was super helpful and easy to work with. We had bought a car from him a year ago. I am very happy with my CRV too. Great car!! More

New car purchase over the phone I called and spoke to Tony Rios and told him that I lived 2 hours away, what I wanted and he 100% filled my needs and expectations. It was a wonderful I called and spoke to Tony Rios and told him that I lived 2 hours away, what I wanted and he 100% filled my needs and expectations. It was a wonderful experience with him and the dealership. More