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Lithia Hyundai of Anchorage

Anchorage, AK

4.2
1,956 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,956 reviews

January 13, 2022

I have had my Hyundai serviced at Lithia since I purchased it new in 2011 . They have always been prompt on 3000 miles service . I am very satisfied with my contacts with Lithias service department More

by ALASKANSPIRIT@GCI. NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jan 13, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for your loyalty to our team here at Lithia Hyundai of Anchorage over the past 11 years! We are happy to continue providing you and your vehicle with excellent care.

January 13, 2022

The comunication and service was great they called when the car was fixed and was done when we were told. More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Jan 15, 2022 -

Lithia Hyundai of Anchorage responded

Hi Travis, On behalf of the Lithia Hyundai of Anchorage team I would like to thank you for your recent business. We are happy to have provided you with an efficient and informative service visit and hope to have you back soon!

January 13, 2022

Short wait time and waiting area comfortable. Hope your phones get fixed so I don’t need to in-person schedule. More

by YEEFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for bringing your vehicle in to Lithia Hyundai of Anchorage for service. Our team is happy to have provided you with a efficient experience and I would like to assure you we are doing what we can to get our phones up and running again.

January 13, 2022

They are always polite when we arrive, speedy and professional service. Any complications have been resolved professionally. We have been very pleased for the past 20 years. More

by Martinez Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Mingus & Eddie Landes, Philip Reeve, Jessica Konstantynowicz, Kevin Garza
Jan 13, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for continuing to choose Lithia Hyundai of Anchorage for your vehicle needs. We grateful for the business you have brought us over the past 20 years and look forward to continuing to provide you with excellent service.

January 12, 2022

Good service always friendly staff. Very satisfied with my experience. Look forward to next visit. More

by DDOT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for sharing this short and sweet feedback about our team here at Lithia Hyundai of Anchorage! We too are looking forward to your next visit.

January 12, 2022

Hyundai Lithia of Anchorage is always friendly and always get my service done in a timely manner. You guys exceeded my expectations making sure my tires were full of air. Oh my goodness, what a treat that wa More

by COURTNEYSCHOLL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jan 13, 2022 -

Lithia Hyundai of Anchorage responded

Hi Courtney, our team is happy to have ensured you and your vehicle returned to the road in a safe and timely manner. If there is ever anything we can do for you in the future, please don't hesitate to stop by!

January 11, 2022

I’m only giving the three star rating because I had to call the parts department to get back to me after trying for 5 days. More

by SHAWNO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Garza
Jan 12, 2022 -

Lithia Hyundai of Anchorage responded

Hi Shawn, Thank you for sharing this concern with us. I would like to apologize for the difficulties you had in contacting our parts department. While I understand you have been in contact with our team, I hope you will consider reaching our for any future needs as we would appreciate the opportunity to restore your confidence in our location. 907-762-5131 Jeremy Tou General Service Manager

Jan 12, 2022 -

SHAWNO2 responded

I didn’t have trouble with the parts department.. it was the service department that I had trouble getting a response. I called the parts department to get the service department to respond. Sorry that wasn’t clear.

January 10, 2022

My experience at Lithia Hyundai was all that I could have hoped for. Nathan was a key asset in purchasing my 2022 Palisade. He listened to what I needed, never pressured, and made the whole experience enjo More

by BookItLibrarian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layne Gunter, Nathan Carter
Jan 11, 2022 -

Lithia Hyundai of Anchorage responded

Congratulations on your new Hyundai Palisade! It is a pleasure knowing Nathan and Layne provided you with a comfortable and patient car buying experience and we hope to have you back at Lithia Hyundai of Anchorage for your first oil change! Until then, enjoy our own little piece of paradise in you Palisade!

January 10, 2022

On my recent visit for a oil change, I was greeted by the Service Department Technician and informed about how long my vehicle would take, including the inspection and I left the dealership within the promis More

by RWILSON19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Jan 11, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to share your experience! It is a pleasure knowing our team got you back on the road in a timely manner.

January 10, 2022

Got me in and out and communicated with me throughout the service. Biggest complaint was another customer xxxxxxxx and moaning to everyone else about how long his recall was taking. More

by DAYLILYstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Lithia Hyundai of Anchorage responded

Hello, it's a pleasure to know your overall experience with our team went well! I would like to assure you your feedback will be shared with the remainder of our team. In the meantime, we hope to have you back at Lithia Hyundai of Anchorage for any future service needs.

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