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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.3
1,659 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,659 reviews

December 23, 2023

EXCELLENT! ! Great Customer Service!!! BEST EMPLOYEE Great Customer Service!!! BEST EMPLOYEE Great Customer Service!!! BEST EMPLOYEE Great Customer Service!!! BE More

by JUAN_BUCK
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Richardson
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Dec 26, 2023 -

Lithia Hyundai of Anchorage responded

Juan, we're over the moon to know you had such a fantastic experience at Lithia Hyundai of Anchorage! We strive for excellent customer service and it's great to see that reflected in your visit. Thanks for sharing!

Helpful
December 23, 2023

Blayke McCarthy Rating is a 5 five and he was excellent. Could not ask for anyone better and I will buy ag More

by SIERRA261
Recommend Dealer
Yes
Employees Worked With
5 five
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Dec 26, 2023 -

Lithia Hyundai of Anchorage responded

We take great pride in providing exceptional service and your satisfaction is our ultimate goal. Thanks for choosing Lithia Hyundai of Anchorage. Your 5-star rating is appreciated and we look forward to assisting you with future purchases!

Helpful
December 23, 2023

Dana was great. I really appreciated the loaner vehicle to go and grab some food while I waited. Bathroom was clean. Dealership as a whole was clean. I appreciated t More

by CHASEBANNISTER92
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen.
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Dec 26, 2023 -

Lithia Hyundai of Anchorage responded

Thanks for the 5 stars! We're glad to know you had a positive experience at Lithia Hyundai of Anchorage! It's great that Dana and our team could assist, providing a loaner vehicle for your convenience. We appreciate the feedback on our cleanliness and amenities too! Til' next time!

Helpful
December 22, 2023

Boring, tedious, expected No no no no no no no no no no I despise surveys More

by PHEONIXMOONFIRE
Recommend Dealer
Yes
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Dec 22, 2023 -

Lithia Hyundai of Anchorage responded

Hello! Thank you for taking the time to share your feedback, and we appreciate your 4-star rating! We're always striving to provide the best experience possible, and your insights are valuable in helping us improve. Your satisfaction is our priority, and we look forward to the opportunity to serve you again.

Helpful
December 22, 2023

She's friendly and I feel she truly cares about me, the customer unlike some others we have dealt with in the past! More

by WPBenedict
Recommend Dealer
Yes
Employees Worked With
Dana
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Dec 22, 2023 -

Lithia Hyundai of Anchorage responded

Hello! Thank you for sharing your positive experience with us! We're thrilled to hear that our team member at Lithia Hyundai of Anchorage made you feel genuinely cared for and provided friendly service. Your satisfaction is our top priority, and we appreciate your feedback. If there's anything more we can do for you or if you have any suggestions for improvement, please feel free to reach out. We look forward to serving you again in the future.

Helpful
December 22, 2023

Very knowledgeable, explained things very well Clean comfortable waiting area That's all I got Yay More

by 19HMM75
Recommend Dealer
Yes
Employees Worked With
Brian Curtice
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Dec 22, 2023 -

Lithia Hyundai of Anchorage responded

Hello! Yay indeed! Thank you for sharing your positive experience with us at Lithia Hyundai of Anchorage! We're delighted to hear that our team member demonstrated excellent knowledge and explained things thoroughly. A clean and comfortable waiting area is a must for us, and we're glad it contributed to your overall satisfaction. If you ever have more to share or if there's anything else we can do for you, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again.

Helpful
December 22, 2023

Helpful No Stop bugging me. Stop bugging me. Stop bugging me. Stop bugging me. Stop bugging me. More

by Gary
Recommend Dealer
Yes
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Dec 26, 2023 -

Lithia Hyundai of Anchorage responded

Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you.

Helpful
December 21, 2023

No complaints No complaints about the experience, I hope this is at least thirteen words... I'm not counting More

by DA_1337MAN
Recommend Dealer
Yes
Employees Worked With
Brian?
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Dec 21, 2023 -

Lithia Hyundai of Anchorage responded

Hello! Thank you for taking the time to share your positive experience at Lithia Hyundai of Anchorage! We're delighted to hear that you have no complaints about your visit. Your satisfaction is important to us. That being said, we appreciate your feedback and look forward to serving you again.

Helpful
December 21, 2023

Cannot keep an appointment or complete work in the promised time frame. Took car in for a recall inspection and oil change after making an appointment 2 weeks in advance. Dealership didn’t have the ne More

by RCAPOZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
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Dec 22, 2023 -

Lithia Hyundai of Anchorage responded

Hello, I am genuinely sorry to hear about the challenges you experienced during your recent visit. I understand the frustration you must have felt waiting for your car, and I want to assure you that this falls short of the service standards we aim to provide. I will personally look into the details of your case to understand what happened and ensure necessary steps are taken to prevent such issues in the future. We genuinely appreciate your patience and thank you for bringing this matter to our attention. To discuss this further and address any remaining concerns, please contact us through the number below. We are committed to resolving this matter to your satisfaction. Best, Matt Dean - Service Manager - 907-762-5131

Helpful
December 21, 2023

Unprofessional and unorganized. They don't care about the customer once the purchase is made. Poor and lack of communication is unbearable and unbelievable. More

by Jacobbudweiser
Recommend Dealer
No
Employees Worked With
Chris schmidt
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Dec 22, 2023 -

Lithia Hyundai of Anchorage responded

Hi Jacob, It’s regrettable to hear you did not receive the first-class care we strive to provide our guests. Learning from clients about how we can better serve their needs is important, and I’d appreciate the chance to speak with you about your experience. When you are available, please contact me at the number below. Best, Matt Dean - Service Manager - 907-762-5131

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