Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,980 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
Contact Dealership
View Awards

5400 Old Seward Hwy

Anchorage, AK

99518

Directions

By Type

Showing 1,980 reviews

January 13, 2024

Cameron was amazing from start to finish. Knowledgeable and went out of his way to help me with my specific and unique situation More

by ADAM.DOUGLAS.STEELE
Recommend Dealer
Yes
Employees Worked With
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kerns
Report | Print
Jan 16, 2024 -

Lithia Hyundai of Anchorage responded

Hi Adam, We're so glad to know that Cameron was able to assist you effectively with your unique situation at Lithia Hyundai of Anchorage. We appreciate the positive feedback and look forward to serving you again in the future!

January 13, 2024

Worry free experience. Christian was clear and prompt with no nonsense or wasting of time. One of the best car buying experiences I have had! More

by BENJAMINKING1
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
Report | Print
Jan 16, 2024 -

Lithia Hyundai of Anchorage responded

We're glad to know you had a worry-free experience with Christian at Lithia Hyundai of Anchorage. We appreciate your kind words and look forward to serving you again in the future!

January 12, 2024

Gabe was engaging and very educated about the vehicle k wanted. He answered all of my questions and made sure I understood how my new car worked and even said come back by after driving it for a few weeks More

by BARBARAWBK
Recommend Dealer
Yes
Employees Worked With
Gabe Melin
Report | Print
Jan 13, 2024 -

Lithia Hyundai of Anchorage responded

Hello! Thank you for choosing Lithia Hyundai of Anchorage, and congratulations on your new vehicle! We're delighted to hear that Gabe engaged with you and provided valuable information about your car. Gabe's commitment to ensuring your understanding and offering ongoing support is fantastic. If you have any questions or need assistance in the future, feel free to reach out. Safe travels!

January 12, 2024

They answered my questions and got back to me promptly Willing to work with me about pick up and drop off times More

by JNG89
Recommend Dealer
Yes
Employees Worked With
Dana
Report | Print
Jan 16, 2024 -

Lithia Hyundai of Anchorage responded

Hello! Thank you for taking the time to share your positive experience with Lithia Hyundai of Anchorage. We're pleased to know that our team was responsive and accommodating, addressing your questions and working with you on pick-up and drop-off times. We appreciate your recommendation and look forward to serving you in the future.

January 11, 2024

This experience was good. But it is usually hard to reach someone on the phone in the service dept. More

by CLENSLOW
Recommend Dealer
Yes
Report | Print
Jan 11, 2024 -

Lithia Hyundai of Anchorage responded

Hello! Thank you for sharing your experience with Lithia Hyundai of Anchorage. Your feedback is important to us. It's great to hear that overall, your experience was positive. We understand that reaching someone in the service department by phone can be challenging at times, and we appreciate your patience. We will take your feedback and share it with our team as we are constantly looking for areas to improve. Your satisfaction is our priority, and we look forward to the opportunity to serve you even better in the future.

January 11, 2024

Requested check for rattle in rear. First day they didn't find it until I came to pick it up. So brought it back in the morning. Then they found it. Fix is warranty issue with part orde More

by johnctimber
Recommend Dealer
Yes
Employees Worked With
Brian and mechanic.
Report | Print
Jan 11, 2024 -

johnctimber responded

See above.

Jan 11, 2024 -

Lithia Hyundai of Anchorage responded

Thank you, John, for the 5-star rating! We're delighted to hear that our team was able to identify and address the issue with the rattle in the rear during your visit. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your positive review and look forward to providing excellent service for your vehicle in the future. Safe travels and take care!

January 10, 2024

Everything ran smoothly and was happy with everything except for the detailing. I felt they could have done a better job. More

by SSIMEONOFF
Recommend Dealer
Yes
Employees Worked With
Bobby & Ryan
Report | Print
Jan 11, 2024 -

Lithia Hyundai of Anchorage responded

Hi Simeon, thank you for sharing your experience at Lithia Hyundai of Anchorage. We're glad to hear that everything ran smoothly for you, although we regret to learn that the detailing did not meet your expectations. Your feedback is crucial to us, and we apologize for any inconvenience caused. We value your business and hope to have the opportunity to serve you even better in the future.

January 09, 2024

Called and left a message, no one called back. Texted and no response. Emailed sales rep who passed my request to service, no response. Finally had to physically go into dealership to get a servic More

by JANNAWALKER71
Recommend Dealer
No
Report | Print
Jan 10, 2024 -

Lithia Hyundai of Anchorage responded

Hi Janna, Your feedback is important, and we regret that our response fell short of expectations. We appreciate your patience and understanding in securing a service appointment. When you have a moment, please reach out to us through the number below to further discuss your time here in hopes of working towards a resolution. Best, Christopher Schmidt - General Manager - 907-631-7002

January 07, 2024

They forgot my key and my problem for on my car is not fixed so I will have to visit the location again More

by JAEHYUNAN1206
Recommend Dealer
No
Report | Print
Jan 09, 2024 -

Lithia Hyundai of Anchorage responded

Hi Jae, We're genuinely sorry for any oversight during your recent visit. Your feedback is valuable, and we understand the frustration caused by the misplaced key and the unresolved issue with your car. This is not the experience we aim to provide. Your understanding is appreciated, and we're committed to delivering a better experience for you. If you're willing, please reach out to me through the number below to further discuss your time here. We look forward to the opportunity to improve your experience. Best, Matt Dean - Service Manager - 907-762-5131

January 07, 2024

Great salesman however poor leadership as the sales managers aren't willing to come off sticker or even get close to out of state msrp's I've bought 9 cars in one month and couldn't make a deal on two More

by 4RUNNERDNA
Recommend Dealer
Yes
Employees Worked With
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kerns
Report | Print
Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are grateful for your business at Lithia Hyundai of Anchorage. We're glad to hear that you had a positive experience with our salesman. We understand your concerns about pricing and incentives, and we apologize for any inconvenience. Your insights are valuable, and we'll certainly take them into consideration as we continually work to enhance our customer experience. If you have any specific suggestions or if there's anything else we can do for you, please feel free to reach out. Thank you for choosing us, and we look forward to the opportunity to serve you again in the future.

1
...
43
44
45
...
198