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Lithia Hyundai of Anchorage

Anchorage, AK

4.2
1,981 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,981 reviews

January 07, 2024

Great salesman however poor leadership as the sales managers aren't willing to come off sticker or even get close to out of state msrp's I've bought 9 cars in one month and couldn't make a deal on two More

by 4RUNNERDNA
Recommend Dealer
Yes
Employees Worked With
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kerns
Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are grateful for your business at Lithia Hyundai of Anchorage. We're glad to hear that you had a positive experience with our salesman. We understand your concerns about pricing and incentives, and we apologize for any inconvenience. Your insights are valuable, and we'll certainly take them into consideration as we continually work to enhance our customer experience. If you have any specific suggestions or if there's anything else we can do for you, please feel free to reach out. Thank you for choosing us, and we look forward to the opportunity to serve you again in the future.

January 07, 2024

Interesting, good worked with me It was fine, I know they were trying to make money but I wish they would've haggled with me more More

by PAURMAXX2018
Recommend Dealer
No
Employees Worked With
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kerns
Jan 09, 2024 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your feedback with us. While we aim to provide fair and transparent service, we also value your perspective on the negotiation process. Your input is important, and we'll take it into consideration as we continually work to enhance our customer experience. Your satisfaction is our priority, and we look forward to serving you even better in the future. Thank being said, when you have a moment, please reach out to us through the number below to further discuss your experience. Best, Anthony Mingus - Sales Manager - 907-762-5100

January 07, 2024

The staff was helpful. Cameron was informative and helpful They were there to help without being pushy. More

by CGS1AK
Recommend Dealer
Yes
Employees Worked With
Cameron Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kerns
Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Hello! We're pleased to hear about your positive experience at Lithia Hyundai of Anchorage! It's great that Cameron and the rest of our staff were helpful and informative without being pushy. Your satisfaction is important to us, and we appreciate your feedback. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future!

January 06, 2024

Blayke was willing to work with me and had a lot of patience. Blayke helped explain and helped me learn my cars features More

by ASHLEY.TOWNSEND.99577
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blayke Mccarthy
Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Hi Ashley, We're thrilled to hear about your positive experience with Blayke at Lithia Hyundai of Anchorage! It's great to know that Blayke's willingness to work with you and patience made your car-buying experience enjoyable. Understanding your car's features is crucial, and we're glad Blayke could assist you in learning them. If you have any more questions or if there's anything else we can do for you, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

January 06, 2024

Good I was glad to have my car fixed. I appreciated the engine replacement covered by the extended Warranty More

by Christopherhall63401
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Hi Christopher, We're glad to know you had a positive experience with your car repair at Lithia Hyundai of Anchorage. It's great that the extended warranty came in handy for the engine replacement! Thanks for sharing this review.

January 06, 2024

Very personable. They were both very personable and listened to what it was we were looking for More

by BRADEN_CARTER_26
Recommend Dealer
Yes
Employees Worked With
Gabe and Isaiah
Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Hi Braden, we are delighted to hear about your positive experience at Lithia Hyundai of Anchorage! Our team is committed to providing excellent service, and we appreciate your kind words about the personalized attention you received. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future!

January 06, 2024

Gabe was wonderful. No pressure at all. My only car buying experience in my life I did not feel uncomfortable More

by DJBENSON123
Recommend Dealer
Yes
Employees Worked With
Gabe
Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Hello! We're thrilled to hear about your positive experience with Gabe at Lithia Hyundai of Anchorage! Creating a comfortable and pressure-free environment for our customers is a top priority, and we're glad to know that you felt at ease during your car-buying process. If you have any further comments or if there's anything else we can do for you, please don't hesitate to let us know. Thank you for choosing us, and we hope to assist you again in the future!

January 06, 2024

It was great first experience, they helped with getting everything ready when I was long distance, showed up and had it all ready More

by ROLLINRITTER
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Hello, We're thrilled to hear about your great first experience at Lithia Hyundai of Anchorage! It's fantastic that our team was able to assist you in getting everything ready, especially when you were at a distance. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to let us know. Thank you for choosing us, and we look forward to providing excellent service for you in the future!

January 05, 2024

Took vehicle in for oil change in October. Found oil leaking out in garage. Took it back they said they saw oil but could not tell where leak came from. Showed them pictures of oil in garage t More

by Dinoallen62
Recommend Dealer
No
Employees Worked With
Dana
Jan 08, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for bringing this to our attention, Dino. We regret any inconvenience caused by the oil leak issue you experienced after your visit. We appreciate your understanding and would appreciate the opportunity to further discuss your time here. When you have a moment, please contact me through the number below. Best, Matt Dean - Service Manager - 907-762-5131

Jan 08, 2024 -

Dinoallen62 responded

I left a voicemail. Please call back when time permits. (907) 350-1811.

Jan 09, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your call, I will have a member of our team reach out to you as soon as possible.

January 04, 2024

Dealership was a bit chilly, and a few of the doors were still locked. The snacks in the snack machine are priced too high. I am glad that I can have a cup of warm tea or coffee. The wifi is pretty slow. Th More

by LOPEZ.ISABELLE
Recommend Dealer
Yes
Jan 04, 2024 -

Lithia Hyundai of Anchorage responded

Hi Lopez, Thank you for sharing your feedback about your experience at Lithia Hyundai of Anchorage. We appreciate your comments and take them seriously. We're sorry to hear about the inconvenience you faced with the dealership environment. Your input helps us improve, and we'll address the issues you've raised to enhance our services. If there's anything specific you'd like to discuss or if you have further feedback, please feel free to reach out. We value your business and appreciate the opportunity to serve you.

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