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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,101 Reviews

1,101 Reviews of Lithia Hyundai of Anchorage - Service Center

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February 15, 2023

Horrible service, I called three times and no one ever returned my call to schedule a service on my new Hyundai. I finally scheduled service online and the soonest appt I could get was 1 1/2 months out. T More

by PWOLCOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayden Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

February 14, 2023

Communication is impossible with you guys. I left messages and texts and I never got a reply on either. I had to go in to make an appointment. I confirmed the text number and then tried again, More

by Mango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawson Morris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication and professionalism. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

February 13, 2023

As always, quick in and out. Its a no brainer using Lithia for oil change and full inspection. More

by PPROFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a quick experience! We hope to see you again here at Lithia Hyundai of Anchorage!

February 13, 2023

Friendly staff at the service department and provide satisfy service. Credit give to. Joshua. Thank you. More

by KASINEESNIDER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a friendly experience! We hope to see you again here at Lithia Hyundai of Anchorage!

February 09, 2023

I’ve only got my oil changed at this dealership. I live closer to another dealership, but they left a bad taste in my mouth so I have had nothing but good things from this dealership. Even tho their More

by kdot
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Collins
Feb 10, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had an awesome experience with us here at Lithia Hyundai of Anchorage! We hope to see you again soon!

February 08, 2023

Very easy to set up appointment online. Got me in and out within 30 minutes More

by SHAHBAZ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Collins
Feb 09, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a quick and efficient experience! We hope to see you again here at Lithia Hyundai of Anchorage!

February 04, 2023

Thank you making my service very easy. It was a great experience from the appointment making, to the check in and picking up my vehicle. I will be returning. More

by HENDRICKSFAMILYAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Collins
Feb 06, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was an easy experience! We hope to see you again here at Lithia Hyundai of Anchorage!

February 04, 2023

Friendly and straightforward, took care of my paperwork without any difficulties, no complaints for this service center. More

by REUBEN.MIKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I, don't, remember,this, shouldn't,be, required
Feb 06, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a friendly experience! We hope to see you again here at Lithia Hyundai of Anchorage!

February 03, 2023

Awesome service as always! Brake lights kept going out for 9 months every few weeks. Finally figured out it’s brake light harness. Hasn’t gone out since this repair. Yay!! You More

by BUNZAI29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are glad your time with us was an awesome experience! We hope to see you again here at Lithia Hyundai of Anchorage!

February 03, 2023

In cabin filter replacement. Paid to have other air filter replaced during last service but no cabin filters in stock. Got me in fast on my day off. Excellent service!! On the ro More

by BUNZAI29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Tou, Bryan Collins
Feb 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a quick experience! We hope to see you again soon!

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