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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,119 Reviews

1,119 Reviews of Lithia Hyundai of Anchorage - Service Center

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November 10, 2022

Customer Service was Excellent! Service received was explained and cost given upfront. The service was fast. More

by noreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was an excellent experience! We hope to earn your business again here at Lithia Hyundai of Anchorage!

November 10, 2022

Blake Mc Carthy. Best seller and fair seller I have ever seen. On time and full of consideration More

by ABDOUW2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Nov 11, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We will pass along the kind message to Blake and the team! We look forward to seeing you again here at Lithia Hyundai of Anchorage!

November 10, 2022

Car works amazing! Thank you! Had my summer tires changed to snow tires and it's running perfectly! More

by ALASKAWOLVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jahnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Beals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Johnnie III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Gardnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins, Robbinson Rodriguez
Nov 10, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was amazing! We hope to see you again here at Lithia Hyundai of Anchorage!

Nov 10, 2022 -

ALASKAWOLVES responded

Your welcome! And yes this is my go to place for every car need i have. Thank you!

November 07, 2022

My filter was installed improperly. It sprayed oil all over the inside of my engine compartment, underneath my car and up the back end. After repeated unreturned calls, I got a ride to More

by AKERB1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joshua Shook
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Tou
Nov 09, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. It is unfortunate to hear about the mess and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly and see how we can earn your trust again. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

November 05, 2022

No complaints about the dealership ‼️ Clean and tidy,. Great location and easy to get to. More

by MARYOJENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayden Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was an easy experience! We hope to see you again soon!

November 05, 2022

One suggestion is to add a way to schedule simple stuff like oil changes on line. More

by RADUBLIN907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall who I worked with but he was courteous
Nov 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We will take your review into consideration on how to improve our store! We hope to see you down the road here at Lithia Hyundai of Anchorage!

November 05, 2022

Staff was very courteous and the work was done in a timely manner. They book up so calling ahead is a must. More

by LAURAFLORAHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Nov 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a courteous experience! We hope to see you again here at Lithia Hyundai of Anchorage!

November 05, 2022

I live about 3 hours away from the dealership and they always make sure I'm taken care of quickly so I'm not driving home too late. They take great care of me! More

by chicklet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Collins
Nov 08, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad our team was able to provide you with a quick and efficient experience! We hope to see you again soon!

November 02, 2022

They've always been the kindest people I've interacted with at a dealership. Cannot recommend enough! More

by NMKALEB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Gunter
Nov 02, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are happy your time with us was a kind experience! We hope to see you again here at Lithia Hyundai of Anchorage!

November 02, 2022

Very helpful and gave great service. The service dept was fast and courteous. Very hard to reach by phone ., More

by TARA9002002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Gunter
Nov 02, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! It was a pleasure to work with you here at Lithia Hyundai of Anchorage! We hope to see you again in the future!

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