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Hayden Baker
Hayden Baker at Lithia Hyundai of Anchorage
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Hayden Baker

Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7
25 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

1 yr, 9 mos

4.7

25 Reviews

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25 Reviews of Hayden Baker

January 21, 2024

Dealership Rating
Employee Rating

Proactive and attentive to my needs and questions . Did not have to wait for hours in waiting room but sent home to wait for car to get done!!! More

by Devaney9975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Dean

Helpful
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Jan 22, 2024

Lithia Hyundai of Anchorage responded

Hi Devaney, We're glad to know you had a positive experience with us at Lithia Hyundai of Anchorage! It's our goal to make your visit as convenient and efficient as possible. Thanks for sharing this review, we appreciate it!

Jan 22, 2024

Lithia Hyundai of Anchorage responded

Hi Devaney, We're glad to know you had a positive experience with us at Lithia Hyundai of Anchorage! It's our goal to make your visit as convenient and efficient as possible. Thanks for sharing this review, we appreciate it!

January 19, 2024

Dealership Rating
Employee Rating

I had an appointment but waited 30 minutes for work to start and 90 minutes for an oil change to be completed More

by lbturner55poohbear
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 22, 2024

Lithia Hyundai of Anchorage responded

We appreciate your patience during your recent visit to Lithia Hyundai of Anchorage. We're always working on improving our efficiency, and we'll take this feedback into account for the future. Thanks for bringing it to our attention, we hope to have the opportunity to better serve you in the future.

December 14, 2023

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Employee Rating

Courteous and competent. Trustworthy and honest. They try to be accommodating to one’s schedule. More

by BVERLYM70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Beals, Mark Brookins, Matthew Dean

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Dec 15, 2023

Lithia Hyundai of Anchorage responded

We appreciate the positive feedback. It's our mission to provide top-notch service that keeps your vehicle running smoothly. We're glad to have been able to accommodate your schedule and provide you a 5-star experience. Til' next time!

October 20, 2023

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Employee Rating

Customer service was absolutely wonderful. The timing communication was the best I would highly recommend Hyundai dealerships More

by jbrown1760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Felipe Soriano-Sosa, Joshua Shook, Matthew Dean

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Oct 23, 2023

Lithia Hyundai of Anchorage responded

We're delighted to know you had a wonderful experience with our customer service at Lithia Hyundai of Anchorage. Thanks for recommending us, we appreciate it!

July 20, 2023

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Employee Rating

The staff were kind courteous, helpful, and I didn’t had to wait too long More

by NONE3liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Joshua Shook , Bryan Collins, Robbinson Rodriguez

Helpful
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Jul 21, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and helpful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

July 14, 2023

Dealership Rating
Employee Rating

Fast service great customer service good communication was able to get my truck done extremely fast. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Joshua Shook , Bryan Collins, Robbinson Rodriguez

Helpful
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Jul 17, 2023

Lithia Hyundai of Anchorage responded

Hi Christian, Thank you for the review. We are glad your time with us was a fast and friendly experience. We hope to see you again here at Lithia Hyundai of Anchorage.

May 18, 2023

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Employee Rating

Very courteous, fast service! “Squeezed me In” to replace brake light so that I would not get ticketed while driving home! As a senior, I cant express my appreciation so schedul More

by Wills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Joshua Shook , Bryan Collins, Robbinson Rodriguez

Helpful
Report | Print
May 22, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad we could get you in and provide you with a great service. We hope to see you again here at Lithia Hyundai of Anchorage.

May 02, 2023

Dealership Rating
Employee Rating

Amazing customer service my experience was great they had my stuff done quickly and with out any issues More

by KARLIE_JUDKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Joshua Shook

Helpful
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May 04, 2023

Lithia Hyundai of Anchorage responded

Hi Karlie, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again soon.

April 02, 2023

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Employee Rating

Need too improve there sercise call center. ..... hard too connect with sericse department too schsdule msintenace appointments. More

by jusonebro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes, Andrew Johnnie III, Felipe Soriano-Sosa, Joshua Shook , Bryan Collins

Helpful
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Apr 03, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review and your patience. We hope to earn your business again down the road.

March 17, 2023

Dealership Rating
Employee Rating

I don’t know what was done with the seatbelt recall. They did try to change the air filter and cabin air filter. I declined as I had an oil change and knew I didn’t need that done. More

by NONE
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Mar 22, 2023

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. It is unfortunate to hear about your recent visit and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss this in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

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