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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,103 Reviews

1,103 Reviews of Lithia Hyundai of Anchorage - Service Center

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July 29, 2022

We made an appointment 1 month in advance for them to keep my car 7 days to check an electrical issue while I was on vacation. We also needed an oil change. When we went back for the car 8 days later t More

by BUTCH9
Recommend Dealer
No
Employees Worked With
Eric Grenier
Aug 01, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to my attention. It is unfortunate to hear about your experience and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Jeremy Tou jtou@lithia.com General Service Manager

July 29, 2022

Great ride service through LYFT. Nicely installed hitch. Good check-in & check-out. Clean waiting area More

by 1OPTICALMASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales person Jennifer who helped me get an answer as to why I didn’t get a 7-pole plug-in., Kevin Garza, Jeremy Tou
Jul 30, 2022 -

Lithia Hyundai of Anchorage responded

We here at Lithia Hyundai of Anchorage appreciate you taking the time to leave us a five-star review. Our Service Team will always be here to assist with any future needs. Come back and visit us again soon.

July 29, 2022

Always a good reception. The people working the service counter are friendly, quick, and knowledgable. More

by WLLEWEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Jul 30, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for trusting us with your vehicle and choosing Lithia Hyundai of Anchorage. We are thrilled to learn our Service Team was friendly and knowledgeable while providing a positive experience. Let us know if we can be of further assistance to you.

July 29, 2022

I always feel lithia gives me a fair deal and does worth quickly. It's the only place I take my car. More

by CHAIPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Lithia Hyundai of Anchorage responded

All of us here at Lithia Hyundai of Anchorage are gratified to read that you always have a prompt service visit with us, and we thank you for sharing this wonderful review here on DealerRater. We appreciate your loyal business.

July 29, 2022

I was pleased with the service I received when selecting my next vehicle and with my oil change service. More

by JOSEPHINEIMMAMAK
Recommend Dealer
Yes
Employees Worked With
Layne Gunter
Jul 30, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to write about your experience at our dealership. We're glad to learn you were pleased with the high level of customer service provided by our Service Team. We very much appreciate your business here at Lithia Hyundai of Anchorage.

July 28, 2022

They do a good job And inform the customer what their car would need. May they continue to have a good service. More

by Stephanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for your 4-star review, Stephanny. Here at Lithia Hyundai of Anchorage, we strive to provide our customers with an informative service appointment so that they drive away from our dealership satisfied. If you have any questions, we're happy to help.

July 28, 2022

Very good service that was fast. Pleasant waiting area . Friendly people. Information for new car purchase is available, but no sales pitches. I will return for future vehicle se More

by JANKE.PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Jul 29, 2022 -

Lithia Hyundai of Anchorage responded

We are glad to have gained you as a valued customer here at Lithia Hyundai of Anchorage. Our Service Team looks forward to providing you with more pleasant and informative interactions, as well as good service at your future visits.

July 28, 2022

Lithia Hyundai was great about getting my car scheduled for an oil change and worked around my schedule. As a busy professional it is great to work with a company that puts client needs first. More

by 40STHENEWTWENTIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Tou
Jul 29, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time out of your day to leave this thrilling review. Here at Lithia Hyundai of Anchorage, we always put our customer's needs first to ensure they are getting the best experience. We are glad to assist you with professional interactions for your oil change and look forward to working with you again.

July 28, 2022

Extremely professional and friendly, clean dealership, no hassles and no pushy sales people. Service department is top notch. More

by Keith W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza, Jeremy Tou
Jul 29, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for your positive review, Keith. It was our pleasure to provide a top-notch dealership experience. Our Service Team here at Lithia Hyundai of Anchorage will always be here to assist you when needed. Let us know if there is anything else we can help you with.

July 27, 2022

They went above expectations and fix more then expected at no cost. I will come back for additional work when needed More

by Rafcaf1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Jul 28, 2022 -

Lithia Hyundai of Anchorage responded

Nothing makes our day brighter than knowing our Service Team is going above expectations for our amazing customers. We look forward to working with you again here at Lithia Hyundai of Anchorage.

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