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Lithia Hyundai of Odessa

Odessa, TX

4.3
1,512 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,512 reviews

May 06, 2025

Picking up phone call and communicating effectively, making the process smoothly Friendly and nice service attitude More

by gong-hua
Recommend Dealer
Yes
May 05, 2025

Best experience ever For the first time in forever I felt like someone important at a car dealership More

by MAD2NICE
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
May 06, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that you felt valued and important during your visit. Our team strives to create a welcoming atmosphere for all our guests, and your feedback is truly appreciated.

May 05, 2025

Every thing went smoothly and very quick thanks for the service in a timely manner Thanks agin More

by James.cc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your kind words, James. We're thrilled to hear that you had a smooth and efficient experience with us. Your satisfaction is our priority, and it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future.

May 05, 2025

Very Very satisfying I walked in and he Handled it really well. I was impressed with how well he got me taken care of. More

by MAD2NICE
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
May 06, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us. We're thrilled to hear that you felt well taken care of during your visit. It's wonderful to know that our team made a positive impression. We look forward to serving you again in the future.

May 05, 2025

Good service to buy a car would recommend this place, pleased with all involved in helping us get the car . More

by LORETAHERNANDEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Krysten was super cool and easy to work with. She was very knowledgeable with our questions about the Elantra which provided us confidence and made it easier for us to buy. I can't remember the m More

by ELIZONDOTHE2ND
Recommend Dealer
Yes
Employees Worked With
Krysten Tarango
May 02, 2025

Took car in 3-4 weeks ago making noise, had only bought cat 2 wks prior. First acted like it was just a noise his word all cars make some kind of noise. Acting like I didn't know anything. Then mechanic ca More

by vasquezfm4
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
May 05, 2025 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 614-0345 as we would like to hear more about your concerns and address them in the most suitable way. We look forward to hearing from you.

May 01, 2025

Eric isn’t very good at communicating. Should’ve kept Kristine. Messaged him at least once a day and wouldn’t answer until a few days later. Kristine always answered right away. Your techs More

by MRICO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more about what happened.

April 30, 2025

Experience was good It was quick and easy to get in and out and the kids got to watch cartoons while we waited More

by bobwireannie
Recommend Dealer
Yes
Employees Worked With
Maintenance
May 01, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us. We're delighted to hear that you appreciated the quick and easy process and that the cartoons kept the kids entertained while you waited. Your feedback is greatly appreciated and helps us ensure a pleasant experience for all our customers.

April 24, 2025

Helped out in every way response was quick. Great experience was very knowledgeable. Would recommend to friends and family More

by ARTURO.BURCIAGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulina Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words, Arturo. It's wonderful to hear that you had a great experience with us and found our team to be knowledgeable and responsive. We truly appreciate your recommendation to friends and family and are delighted to have been able to assist you in every way.

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