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Lithia Hyundai of Odessa

Odessa, TX

4.3
1,506 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,506 reviews

May 02, 2025

Took car in 3-4 weeks ago making noise, had only bought cat 2 wks prior. First acted like it was just a noise his word all cars make some kind of noise. Acting like I didn't know anything. Then mechanic ca More

by vasquezfm4
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
May 01, 2025

Eric isn’t very good at communicating. Should’ve kept Kristine. Messaged him at least once a day and wouldn’t answer until a few days later. Kristine always answered right away. Your techs More

by MRICO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more about what happened.

April 30, 2025

Experience was good It was quick and easy to get in and out and the kids got to watch cartoons while we waited More

by bobwireannie
Recommend Dealer
Yes
Employees Worked With
Maintenance
May 01, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us. We're delighted to hear that you appreciated the quick and easy process and that the cartoons kept the kids entertained while you waited. Your feedback is greatly appreciated and helps us ensure a pleasant experience for all our customers.

April 24, 2025

Helped out in every way response was quick. Great experience was very knowledgeable. Would recommend to friends and family More

by ARTURO.BURCIAGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulina Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words, Arturo. It's wonderful to hear that you had a great experience with us and found our team to be knowledgeable and responsive. We truly appreciate your recommendation to friends and family and are delighted to have been able to assist you in every way.

April 23, 2025

Very helpful and friendly. Definitely will recommend. The vehicle seems to be very good and inexpensive! Great buy More

by CARLOSPONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words, Carlos. We're thrilled to hear that you found our team helpful and friendly and that you're satisfied with your vehicle. Your recommendation means a lot to us, and we're glad you feel you've made a great purchase.

April 23, 2025

They were courteous and as quick as they could be on a weekend. They went over everything they serviced More

by YRAMI211
Recommend Dealer
Yes
Apr 24, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience. We're delighted to hear that you found our team courteous and efficient during your visit. It's great to know that everything was thoroughly communicated to you. Your feedback is greatly appreciated.

April 19, 2025

Super easy, flexible, and a fast process. The experience was nice because they did everything over the phone to accommodate me living in another city. The process was fast and easy. More

by RAMIAHCAMPBELL
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Cordova
Apr 21, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us. We're thrilled to hear that our team was able to accommodate your needs efficiently and make the process smooth and convenient for you. Your kind words are greatly appreciated and motivate us to continue providing excellent service.

April 19, 2025

Great, fast, friendly Efficiently help me find the car I want and ensure a smooth experience More

by VICTORIA_WARREN84
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Cordova
Apr 21, 2025 -

Lithia Hyundai of Odessa responded

Thank you, Victoria, for your kind words! We're thrilled to hear that you had a great experience with our team at Lithia Hyundai of Odessa. It's wonderful to know that we could help you find the car you wanted and make the process smooth and efficient. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

April 08, 2025

I am very satisfied with the service I received on my Santa Fe. It was prompt and everyone was professional More

by LYNBREWER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us. We're thrilled to hear that you were satisfied with the prompt service and professionalism of our team. Your feedback is greatly appreciated and encourages us to continue delivering exceptional service.

April 07, 2025

She didn't really no what she was doing There is nothing else to say No More

by JESSERLOPEZ13
Recommend Dealer
No
Employees Worked With
Christina
Apr 07, 2025 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

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