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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,519 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,519 reviews

November 02, 2024

Customer service was excellent from beginning to end. Every single person made me feel important. More

by WELTON.BLAYOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback with us, Welton. We are thrilled to hear that you had an excellent experience with our team and that you felt important throughout your visit. Your satisfaction is our top priority, and we look forward to serving you again in the future.

November 01, 2024

I found it odd that I had to go inside the dealership to find a salesman. Buying process was easy since it was cash. Theo forgot to give us our second key fob. It’s not needed right now so I will pick it More

by DONNAWILSON923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, DONNAWILSON923. We apologize for any inconvenience you experienced during your visit. We appreciate your feedback and will address these issues with our team to ensure a better experience for future customers.

November 01, 2024

Vehicle was received promptly and tune was completed on time. Staff was efficient and professional. More

by ASEANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, ASEANG. We are pleased to hear that you found our staff to be efficient and professional, and that your vehicle was serviced promptly. Your satisfaction is important to us, and we hope to see you again in the future.

November 01, 2024

Johnny was amazing! He made the experience enjoyable and pleasant. Everyone at Hyundai is amazing! More

by TIFFANYCECIL615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with Johnny and the team at Lithia Hyundai of Odessa! We are thrilled to hear that your visit was enjoyable and pleasant. We strive to provide exceptional service to all of our customers, and we are grateful for your feedback! Take Care!

November 01, 2024

You all have an expedient service department! You got me in and out in no time! More

by RickyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our service department, Ricky! We are thrilled to hear that we were able to get you back on the road quickly. We appreciate your business and look forward to serving you again in the future.

November 01, 2024

Theo was a true professional and was very helpful in helping me decide on the car that was best for me. More

by Iahmad007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with Theo at Lithia Hyundai of Odessa. We are thrilled to hear that he provided you with excellent service and helped you find the perfect car. If you have any further feedback or questions, please don't hesitate to reach out.

October 31, 2024

They do not stand behind what they sell . you make an agreement then when the paperwork is done.you are told a lie. More

by DARRENWHITEHEAD36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulina
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October 30, 2024

Very professional, amazing customer service,. I would refer my family & friends. Thank you very much More

by KATHYHINOJOS24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Lujan
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Nov 01, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for taking the time to leave us such a kind review, Kathyhinojos24! We are thrilled to hear that you had a positive experience with our team and that you would recommend us to your family and friends. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing Lithia Hyundai of Odessa.

October 30, 2024

This dealership was such a refreshing help. It didn’t feel as if it was simply a deal, instead they worked to get me a vehicle which fit my exact needs. Taking the time to understand each and e More

by YATZIDG1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulina Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us. We are glad to hear that our team was able to provide you with a vehicle that met all of your needs and concerns. It is our goal to ensure that every customer feels valued and understood during their car buying process. We appreciate your feedback and hope to see you again in the future.

October 30, 2024

Whole experience sucked. No one was any help even when they said they would get my car seen. More

by ashley.lopez1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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