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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.1
1,257 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,257 reviews

April 13, 2024

They did a good job of working with me to find my vehicle. They were not pushy or jerks abput it More

by KKEELING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Roulette
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Apr 16, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We are pleased to hear that our team was able to assist you in finding the right vehicle without being pushy. We strive to provide a positive and comfortable car-buying experience for all of our customers.

Helpful
April 13, 2024

Everyone was so polite and very hospitable. The surrounding was very warm and very nice. More

by JANAMILLER627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience at Lithia Hyundai of Odessa. We are delighted to hear that you found our team to be polite and hospitable, and that you enjoyed the warm and nice surroundings. Your feedback is greatly appreciated.

Helpful
April 12, 2024

El concesionario cuenta con muy buena atención al cliente y resuelven las inquietudes de cada cliente More

by TMPERRY1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Departamento de servicio
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Apr 12, 2024 -

Lithia Hyundai of Odessa responded

Thanks for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

Helpful
April 12, 2024

Son muy amables la atención fue perfecta tienen una gran variedad de autos disponibles y muchas maneras de solucionar More

by ALVARADOMARCOS05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulina mendoza
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Apr 16, 2024 -

Lithia Hyundai of Odessa responded

Gracias por tomarse el tiempo para dejarnos este amable comentario, Marcos. Nos alegra saber que disfrutó de nuestra amplia variedad de autos y de nuestro servicio atento. ¡Esperamos verlo de nuevo pronto en Lithia Hyundai of Odessa!

Helpful
April 12, 2024

no communication. wouldn’t put me on the loner car list too. i had to pick up my truck without them even looking at it. More

by Sadame42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jjohnny Eguia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Lithia Hyundai of Odessa responded

We apologize for any inconvenience you experienced during your recent visit to our dealership. We strive to provide excellent customer service and will address your concerns with our team. Thank you for bringing this to our attention.

Helpful
April 11, 2024

Customer care has improved since a year ago! Clean, nice and knowledgeable. Very helpful and accommodating! More

by LITARITA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 12, 2024 -

Lithia Hyundai of Odessa responded

Thanks for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

Helpful
April 06, 2024

Very nice dealer ship,every one was so wonderful,so glad I got my truck! More

by JACKALETTA60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Sanchez
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Apr 08, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave such a positive review, JACKALETTA60! We're thrilled to hear that you had a wonderful experience at our dealership and that you're happy with your new truck. If you ever need anything in the future, please don't hesitate to reach out.

Helpful
April 02, 2024

All very professional. My only complaint was when the gentleman at the desk on the east side of the office went to lunch on one covered for him. More

by RCYOUNG23
Recommend Dealer
Yes
Employees Worked With
I think Jessie
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Apr 05, 2024 -

Lithia Hyundai of Odessa responded

Thanks RCYOUNG23 for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

Helpful
March 31, 2024

I was greeted as soon as I walked in the door. They took my car right in. She asked if I wanted coffee, water or if I needed anything just to let her know. My oil was changed, a couple of filters More

by thelma.yanez
Recommend Dealer
Yes
Employees Worked With
I don't remember her name.
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Apr 02, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience at our dealership, Thelma. We are glad to hear that you were greeted promptly and received excellent service during your visit. Our team is always here to assist you with anything you may need. We appreciate your feedback and look forward to serving you again in the future.

Helpful
March 29, 2024

It was a great experience. Theodore is very professional, friendly, and knowledgeable. He made the purchasing process easy for me. I appreciate the attention given. More

by OGGIE05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theodore Schroeder
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Apr 02, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, OGGIE05. We are pleased to hear that Theodore provided you with a professional and friendly experience during your visit. We strive to make the purchasing process as easy as possible for our customers and we are glad to hear that you appreciated the attention given to you.

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