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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.1
1,259 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,259 reviews

March 31, 2024

I was greeted as soon as I walked in the door. They took my car right in. She asked if I wanted coffee, water or if I needed anything just to let her know. My oil was changed, a couple of filters More

by thelma.yanez
Recommend Dealer
Yes
Employees Worked With
I don't remember her name.
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Apr 02, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience at our dealership, Thelma. We are glad to hear that you were greeted promptly and received excellent service during your visit. Our team is always here to assist you with anything you may need. We appreciate your feedback and look forward to serving you again in the future.

Helpful
March 29, 2024

It was a great experience. Theodore is very professional, friendly, and knowledgeable. He made the purchasing process easy for me. I appreciate the attention given. More

by OGGIE05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theodore Schroeder
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Apr 02, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, OGGIE05. We are pleased to hear that Theodore provided you with a professional and friendly experience during your visit. We strive to make the purchasing process as easy as possible for our customers and we are glad to hear that you appreciated the attention given to you.

Helpful
March 27, 2024

Considering this is my second time doing business with this dealership, this last experience was amazing. We actually got into a brand new car. My first experience I was sold a lemon that I'm still not ha More

by ShamequiaJohnson
Recommend Dealer
Yes
Employees Worked With
Raphael
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Mar 27, 2024 -

Lithia Hyundai of Odessa responded

Thanks a bunch for your kind words. It's reviews like this that make us at Lithia Hyundai of Odessa excited to come into work every day.

Helpful
March 25, 2024

Had my car serviced. Everyone is always so courteous and accommodating. So much appreciated. Thank you! More

by OGGIE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
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Mar 26, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, OGGIE05. We are delighted to hear that our team provided you with courteous and accommodating service during your visit. We appreciate your support and look forward to serving you again in the future.

Helpful
March 24, 2024

They took care of me as soon as I walked through the door and didn't have to wait long. More

by 7BTERRY
Recommend Dealer
Yes
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Mar 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience, 7BTERRY. We're glad to hear that you were promptly taken care of during your visit. It's always our goal to provide efficient and excellent service to all of our customers. We appreciate your feedback!

Helpful
March 23, 2024

Christine was courteous and attentive to my needs. She is my favorite. I hope to always have her to work with when I take my vehicle for servicing. Give that woman a raise! More

by ALUNA1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
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Mar 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with Christine at Lithia Hyundai of Odessa. We are thrilled to hear that she provided you with excellent customer service. We appreciate your feedback and look forward to serving you again in the future.

Helpful
March 22, 2024

After the oil change, they did not close the compartment correctly. The oil was leaking all the way home and completely leaked out. I had to go back to the dealership to figure out what had happened. They s More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Mar 25, 2024 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

Helpful
March 16, 2024

Friendly, professional, and caring No pressure, a sense of true understanding of one's need for the right vehicle and affordability More

by S_EDITOR
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra, Eric Munoz, Elias Ramirez
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Mar 26, 2024 -

Lithia Hyundai of Odessa responded

We appreciate the five stars! Thank you for rating Lithia Hyundai of Odessa and have a great day.

Helpful
March 15, 2024

Great people and a phenomenal facility. Super fast service and everyone took care of my needs. More

by BRIANSMITH105
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 26, 2024 -

Lithia Hyundai of Odessa responded

Thanks a bunch for your kind words, Brian. It's reviews like this that make us at Lithia Hyundai of Odessa excited to come into work every day.

Helpful
March 14, 2024

Overall friendly and helpful staff Courteous, knowledgeable people who helped as needed and were thorough in all aspects of service More

by JPLAMA613
Recommend Dealer
Yes
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Mar 15, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, JPLAMA613. We are pleased to hear that our staff was able to assist you in a friendly and helpful manner. Our team strives to provide knowledgeable and thorough service to all of our customers. We appreciate your feedback and look forward to serving you again in the future.

Helpful
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