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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,517 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,517 reviews

March 22, 2024

After the oil change, they did not close the compartment correctly. The oil was leaking all the way home and completely leaked out. I had to go back to the dealership to figure out what had happened. They s More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Mar 25, 2024 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

March 22, 2024

I had the underpinning of my car replaced. I was taken care of immediately Best service ever. I love my Hyundai More

by GLYN_CASTLE
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember her name but she was wonderful
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March 20, 2024

Very good dealership when it come to second chances would highly recommend family and friends 9/10 experience overall More

by Cm1226060
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Almira
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March 20, 2024

Good service, wait time was a little long Service appointments for oil changes would be nice More

by SASSYMARE
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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March 18, 2024

Kristine is very professional and very helpful. Also patient and explains things well. Love her More

by MARENDA.DENT
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine
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March 16, 2024

Friendly, professional, and caring No pressure, a sense of true understanding of one's need for the right vehicle and affordability More

by S_EDITOR
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra, Eric Munoz, Elias Ramirez
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Mar 26, 2024 -

Lithia Hyundai of Odessa responded

We appreciate the five stars! Thank you for rating Lithia Hyundai of Odessa and have a great day.

March 15, 2024

Great people and a phenomenal facility. Super fast service and everyone took care of my needs. More

by BRIANSMITH105
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 26, 2024 -

Lithia Hyundai of Odessa responded

Thanks a bunch for your kind words, Brian. It's reviews like this that make us at Lithia Hyundai of Odessa excited to come into work every day.

March 15, 2024

Everything was done in a professional manner. Issac was very patient with me. But wish my payments could have been lower. More

by shirley.babcock
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac Sanchez
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Jul 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for the 5 stars and great review! We hope to see you again soon!

March 14, 2024

Overall friendly and helpful staff Courteous, knowledgeable people who helped as needed and were thorough in all aspects of service More

by JPLAMA613
Recommend Dealer
Yes
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Mar 15, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, JPLAMA613. We are pleased to hear that our staff was able to assist you in a friendly and helpful manner. Our team strives to provide knowledgeable and thorough service to all of our customers. We appreciate your feedback and look forward to serving you again in the future.

March 10, 2024

The experience was beyond Excellent From the beginning to the end the demonstration of professional, warmth and a sense of true demonstration of caring for the best experience I had. It was a true sense of t More

by S_EDITOR
Recommend Dealer
Yes
Employees Worked With
Elias Ramirez, Johnny Ybarra, Eric Munoz
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Mar 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our team was able to provide you with exceptional service and help you find the perfect Hyundai vehicles. We appreciate your kind words and look forward to serving you again in the future.

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