Lithia Hyundai of Odessa

We usually would use the Lubbock Hyundai. But with the quick service and great communication, plus it is closer, we will continue to do business here in odessa. Eric is a great service rep! But with the quick service and great communication, plus it is closer, we will continue to do business here in odessa. Eric is a great service rep! Very helpful and great customer rapport. More

Antes de entregar un auto deben de revisar mejor así no pasa como a mi que luego que me lo llevo que miro con mas cuidado tenía daños de granizo pasa como a mi que luego que me lo llevo que miro con mas cuidado tenía daños de granizo More

Lack of integrity, lack of professionalism and lack of leadership. I was forced to pay for parts and services that did not correct the issue. My vehicle was down for months. leadership. I was forced to pay for parts and services that did not correct the issue. My vehicle was down for months. More

Had no problems except for having to take it back a second time to fix the problem traveling from Monahans second time to fix the problem traveling from Monahans More

Deceptive. Unappreciative. Disrespectful. Misleading. Stressful. Sales Manager Salvador and sales rep Larra Lujan were difficult to work with after the sale. Bo Unappreciative. Disrespectful. Misleading. Stressful. Sales Manager Salvador and sales rep Larra Lujan were difficult to work with after the sale. Both refused and wouldn't meet with me to resolve promised agreement (full tank gas) and mechanical issue with ( wiper blade malfunction). Unapproachable and unprofessional in customer care and concerns in regards to Odessa Lithia Hyundai experience and expectations. Very stressful and difficult staff! - Conrado Molinar More

Fixed all outstanding recalls etc. Got my auto brights to work. Setring in computer means nothing if controls in stem arent right. Confusing Got my auto brights to work. Setring in computer means nothing if controls in stem arent right. Confusing More

Friendly atmosphere, great service. A little timely but not too bad. Wish the sales people would have came and introduced themselves to me while I was in service instead of texting me. A little timely but not too bad. Wish the sales people would have came and introduced themselves to me while I was in service instead of texting me. Dealership was clean and well maintained. More

Service cost was higher than I expected. No price discussion prior to rendering service. Overall service was ok No price discussion prior to rendering service. Overall service was ok More

got my oil changed. they messed up and didn't replace the filter properly so it all leaked out. took them almost 5 hours to redo the oil change and inspect it after i ha they messed up and didn't replace the filter properly so it all leaked out. took them almost 5 hours to redo the oil change and inspect it after i had waited over 3 hours the last time because there is no communication. i didn't even get an apology for almost blowing my car up. The customer service stinks and I am considering just never going back. i feel like an annoyance instead of someone who purchased a car there More

Made an appointment got there on time was assisted by Eric had my oil changed on time. Thank you Eric Eric had my oil changed on time. Thank you Eric More