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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
871 Reviews
Call Service Center (432) 614-0345

871 Reviews of Lithia Hyundai of Odessa - Service Center

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September 29, 2024

Good service. And No complaints everyone was kind and professional. I would recomment to any one More

by JUAN.RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a positive review, Juan. We are pleased to hear that you had a good experience with our team and found them to be kind and professional. We appreciate your recommendation and look forward to serving you again in the future.

September 29, 2024

Delilah Carro was amazing to work with, she did everything she could to get us into the vehicle we wanted!! More

by JESSE21RUBIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delilah Armendáriz
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Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Jesse. We are thrilled to hear that Delilah provided you with excellent service and helped you find the perfect vehicle. We appreciate your business and hope you are enjoying your new ride!

September 29, 2024

Kristine was helpful and kept open communication about the timing and work to be completed. More

by DQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with Kristine at our service department. We are pleased to hear that she provided you with helpful and transparent communication throughout your visit.

September 29, 2024

The staff were very friendly. The facility was clean. I thought I was going to be waiting for a long time, but my car was ready with in an hour and a half. More

by DAGUILAR1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us! We are pleased to hear that our staff provided friendly service and that you found our facility to be clean. We appreciate your feedback and are glad that your car was ready in a timely manner.

September 25, 2024

You allowed your Salesperson to give away my truck . THE VAN I PURCHASED WAS NOT ROAD WORTHY .DIDN'T RECIEVE MY PAPERWORK OR MY EXTENDED WARRANTY WHICH I PURCHASED .I FINALLY RECIEVED MY PAPERWORK AFTE More

by DONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal
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September 25, 2024

My vehicle was there 6 weeks for a minor issue and while there suffered hail damage. I was never notified. Terrible service More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2024

She has always did her best to help me when a peace can off my door handle she stay in contact with parts until she got it in and painted for me More

by SUZEQ_1960_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We are pleased to hear that our team member went above and beyond to assist you with your door handle. Your satisfaction is our top priority, and we appreciate your feedback.

September 24, 2024

Service went well. was informed every step of the way. And everything went very quickly. Will be coming back for my next car servicing. More

by NANCY52989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Nancy. We're glad to hear that you were kept informed throughout the service process and that everything was completed quickly. We appreciate your business and look forward to serving you again for your next car servicing.

September 22, 2024

Great service I appreciate the help I received from them I would definitely recommend to family and friends More

by Colemandenise7621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Lithia Hyundai of Odessa responded

We apologize for any inconvenience this may have caused you. We strive to provide efficient and timely service to all of our customers. Thank you for bringing this to our attention. Let us know more about what happened and how we can remedy that for your next visit.

September 17, 2024

Good job. . thank you for the good service I’ll come back later next time… More

by ME5150828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a positive review! We are glad to hear that you were satisfied with the service you received. We look forward to welcoming you back next time.

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