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Lithia Hyundai of Reno

Reno, NV

4.5
4,562 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,562 reviews

March 03, 2026

Working with Dan has been great. He listened to our needs and met every expectation. More

by lindagutierrez9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan—service department.
March 03, 2026

Very friendly and attentive. Kept me informed throughout my stay and gave good advice. Very professional More

by Aquarius
Recommend Dealer
Yes
Employees Worked With
Jake
March 01, 2026

Mike was a straight shooter! My husband gave him a run for his money but through it all he remained calm and honest. I’d recommend him to anyone looking for a car’ More

by DISCBUFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Lithia Hyundai of Reno responded

Thank you for your recommendation of Mike! We are thrilled that he provided knowledgeable, calm, and honest support throughout the entire process. We will be sure to share this kind review with him, and we hope to see you again at Lithia Hyundai of Reno. Congratulations on your new car!

March 01, 2026

Fast, honest, caring dealership! Josh Boyce (salesman) was amazing.He had a lot of patience. More

by NOODLE5000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Lithia Hyundai of Reno responded

Thanks so much for the 5 stars! We love hearing that Josh was amazing and made your experience easy with his patience and care. We’re glad you had such a great visit with us!

March 01, 2026

Just wanna say thank you for your cooperation! The help you did and the way you explain how am I gonna manage payment and how to be a good background person through credits as a first time car buy More

by RILAINHADLEY754
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Vassallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Denney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Lithia Hyundai of Reno responded

We're thrilled to hear about your positive experience at Lithia Hyundai of Reno! It's great our team could guide you clearly through your first car purchase. Enjoy your new Hyundai!

March 01, 2026

Communication is not always the best. I stopped by on the first day that it was in and the advisor seemed a bit annoyed and did not truly listen to me when I was asking questions about ho More

by BERCIER79
Recommend Dealer
No
Employees Worked With
Heather
Mar 02, 2026 -

Lithia Hyundai of Reno responded

Mr. Bercier, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your recent visits didn’t reflect the attentive communication and customer care you deserve. You should always feel listened to and supported when asking questions about your service or rental needs, and we apologize that this was not the case. Regarding the courtesy wash, we understand your frustration. We do offer washes upon request — in part to conserve water and because not every customer prefers their vehicle washed — but once you requested it, you shouldn’t have been asked the same question again. We appreciate you pointing this out, and we’ll be addressing this with our team to ensure more consistent internal communication going forward. We value your business and the fact that you’ve come to see us multiple times in recent months. You are absolutely a valued customer, and we’re committed to improving the experience you receive here. If there’s anything more we can do or if you’d like to discuss your visit further, please feel free to reach out. Thank you again for helping us improve. Respectfully yours, Scott Robert Customer Relations Manager SRobert@Lithia.com 775-6682-3352

March 01, 2026

I brought my car in for a regular lube-oil -filter. Lance did a safety walk around and noticed a screw in my tire, that I had not seen. I appreciate his attention to detail and recommending repair! Lan More

by FRY7
Recommend Dealer
Yes
Employees Worked With
Lance Smith
Mar 02, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your positive experience with Lance and our service team! We always strive to ensure our customers leave confident and safe at Lithia Hyundai of Reno. See you next time!

February 27, 2026

It was good general knowledge was great. The dealership was very clean. The people are very nice and there was no hassles. No worries it was awesome. More

by RICHARDGURLEY14
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 27, 2026 -

Lithia Hyundai of Reno responded

Richard, we're pleased to hear you had a hassle-free experience with our team! Thank you for choosing Lithia Hyundai of Reno and for sharing your support. Safe travels ahead!

February 27, 2026

I have to take it back because after the oil change it is leaking oil now More

by LILABLUETREMAINE
Recommend Dealer
No
Mar 02, 2026 -

Lithia Hyundai of Reno responded

Hello Ms. Tremaine, Thank you for bringing this to our attention. We’re sorry to hear you’re experiencing an issue after your recent visit, as that is certainly not the experience we want for our customers. We would really appreciate the opportunity to take a look at your vehicle and make this right for you. Please contact our service team at 775-823-5501 at your convenience so we can inspect the concern and assist you as quickly as possible. We value your business and want to ensure everything is taken care of properly. Thank you, Scott Robert Customer Relations Manager Lithia Hyundai of Reno SRobert@lithia.com 775-682-3352

February 26, 2026

It was great , easy car purchase and no pressure environment Levi was fantastic and helpful More

by DAVID_BAILEY
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Williams
Feb 27, 2026 -

Lithia Hyundai of Reno responded

We appreciate your feedback. It’s great to hear that your purchase process was smooth and comfortable and that Levi provided fantastic support. Thank you for your business!

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