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Lithia Hyundai of Reno
Reno, NV
4,391 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,391 reviews
Verified Customer
December 14, 2025
Oh man, this man was immediately so much help. My family was so happy to have had an interaction with him. I didn’t think I was going to leave with a car but I felt like Joe did such a great job b My family was so happy to have had an interaction with him. I didn’t think I was going to leave with a car but I felt like Joe did such a great job being transparent, honest and respectful. He didn’t need to convince me and I didn’t feel pressured into buying, I just told him what I wanted and he delivered. If I were to recommend anybody it would definitely be my man JOE! Give him a raise for being so amazing!!!! By the way, my wife and I are enjoying our new SANTA FE so much! More
by cicope93
December 13, 2025
Always great to work with them Always great to work with them! Quick and honest! On time them! Quick and honest! On time More
by GINALEONHARD
December 13, 2025
We bought the Tucson in August and brought it back for the 3500 mile check up. The overall experience has been excellent. Especially, Iris, Levi, and Jake. the 3500 mile check up. The overall experience has been excellent. Especially, Iris, Levi, and Jake. More
by whmarkley
Employees Worked With
Jake
December 13, 2025
I have never heard of or ever signed any papers stating “AS IS, NO RETURN, . ……” when buying brand new cars like Honda and Toyota until I purchased a Hyundai. Also, I was asked to sign a paper with “A “AS IS, NO RETURN, . ……” when buying brand new cars like Honda and Toyota until I purchased a Hyundai. Also, I was asked to sign a paper with “AS IS” and a $40 car wash for getting my brand new car detailing. I declined. This is something Honda and Toyota do it for free. More
by MIKE89COLT
December 13, 2025
Pleasant team had us in and out quickly for our oil change. We’ve been coming back for 9 years. change. We’ve been coming back for 9 years. More
by JNJNEARMAN
Employees Worked With
December 12, 2025
Kevin is awesome! ! The finance crew there couldn't find there way out of a paper bag with a map. They lost a $31k Elantra deal over $750.00. As in my wife was holding ! The finance crew there couldn't find there way out of a paper bag with a map. They lost a $31k Elantra deal over $750.00. As in my wife was holding the new license plate when they realized it. We went and looked at the car on Saturday. Monday I called Kevin and said we're a go. Wednesday showed up to buy it and after almost 4 hours later! This Ryan guy says i need another $750.00. Now let me get this straight, they had 2 days to let me know this? Ya.. Good luck with the Lithia circus crew! Have a nice day More
by kelliealphin16
December 12, 2025
I always bring something to do (I was addressing Christmas cards) so I'm not antsy about the time so it was fine except the place was freezing!!! Christmas cards) so I'm not antsy about the time so it was fine except the place was freezing!!! More
by ANTPAM0
Employees Worked With
Courtney?
December 12, 2025
I had one issue overall and that’s about time. I made an appointment for a Wednesday diagnostic and then work. It took 8 days to get my car back. I know it’s hard to plan but then again what’s t I made an appointment for a Wednesday diagnostic and then work. It took 8 days to get my car back. I know it’s hard to plan but then again what’s the point of an appointment if the initial diagnostic takes 5 or 6 calendar days. More
by DCNICOLLENV
Employees Worked With
Heather Foster
