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Lithia Hyundai of Reno

Reno, NV

4.5
4,533 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,533 reviews

February 16, 2026

She was not very clear and now I am second guessing my warranty and what it even covers More

by AIMEE.SILVA
Recommend Dealer
Yes
Employees Worked With
Nicole
February 16, 2026

Everything went fine, keeping me in the loop tell the car is done All good More

by Wbarter
Recommend Dealer
Yes
Employees Worked With
Lance
February 16, 2026

Josh greeted me as soon as I walked in, with a smile and a genuine positive outlook. Very knowledgeable, and felt he did everything he could to help. Overall super happy with everything. More

by JEFFJR_92
Recommend Dealer
Yes
Employees Worked With
Joshua Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Boyce
February 15, 2026

Great customer service, called them so many times and everytime they were always so nice and patient More

by MMDZ65
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 17, 2026 -

Lithia Hyundai of Reno responded

Thanks for the great review! We’re happy to know our team was always patient and kind, no matter how many times you reached out.

February 15, 2026

The dealership did a good job and helped me with a loaner. Heather was not very friendly, seemed impatient to answer questions, and wouldn't return calls. Her customer service needs a little work. More

by penguinsfive775
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 17, 2026 -

Lithia Hyundai of Reno responded

Thank you for your feedback about Lithia Hyundai of Reno. We appreciate your kind words about our dealership and will pass your comments along to Heather and the team.

February 15, 2026

Jake was amazing! Got me an appointment same day. I was in and out in no time More

by Randy Clark
Recommend Dealer
Yes
Employees Worked With
Jake
Feb 16, 2026 -

Lithia Hyundai of Reno responded

Thank you, Randy! We’re thrilled Jake made your experience fast and convenient. We look forward to helping you again!

February 15, 2026

Kind people and gracious service. Everyone went above and beyond. The employees, especially Joshua Boyce and Devin Rogers, made the experience as pleasant as possible. More

by NONE30
Recommend Dealer
Yes
Employees Worked With
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with our team! It's wonderful to hear that Joshua Boyce and Devin Rogers made your visit so smooth. We truly appreciate your feedback, and we hope to welcome you back to Lithia Hyundai of Reno soon. Safe travels ahead!

February 14, 2026

Professional, courteous, and excellent un public relations. Clear communication skills, accommodating, meeting schedules on time. Kind. More

by Kdm5638
Recommend Dealer
Yes
Employees Worked With
J. Lo in service
Feb 16, 2026 -

Lithia Hyundai of Reno responded

Thank you for your kind words about our team. We’re thrilled to hear you felt accommodated and appreciated. See you next time at Lithia Hyundai of Reno!

February 13, 2026

Professional courteous attentive and honest toward all our questions I would not hesitate to recommend Dan and the Lithia dealer to my family and business associates More

by LDIMA97500
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
Feb 14, 2026 -

Lithia Hyundai of Reno responded

We appreciate your recommendation and feedback! We're glad to hear you had a positive experience with Dan. Thank you for choosing Lithia Hyundai of Reno!

February 12, 2026

Lance was nice to work with and the dealership provided me a nice car loan. I did email Lance with picture of the car after I received it back. Possible paint damage near the areas that were re-painted. I More

by Day.jennifer1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Lithia Hyundai of Reno responded

Jennifer, thank you for sharing your feedback about Lance and our team. We will send your message to Lance to handle your concerns about the paint. Please look for his follow-up soon. -Lithia Hyundai of Reno

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