Back

Lithia Hyundai of Reno

Reno, NV

4.5
4,574 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Contact Dealership

2620 Kietzke Lane

Reno, NV

89502

Directions

By Type

Showing 4,574 reviews

March 11, 2026

Kevin did an excellent job from start to finish! !! I was never felt uncomfortable and the experience was a joy. He is very professional and people oriented. My husband and I are pleased to have him More

by ROWOLIVER
Recommend Dealer
Yes
Employees Worked With
Kevin Denney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Denney
March 10, 2026

I went in for an oil change and recall repair. My car was done for at least a half an hour and they never called me and told me it was ready. After 3 hours I went to him and he was like oh yeah yo More

by NATHANANDCATHY
Recommend Dealer
No
Employees Worked With
Lance
Mar 10, 2026 -

Lithia Hyundai of Reno responded

Hi Nathan and Cathy, Thank you for taking the time to share your feedback with us. We’re sorry to hear about the lack of communication regarding your vehicle being ready. Your time is valuable, and we understand how frustrating it can be to wait longer than necessary when your service has already been completed. Our goal is always to keep our customers informed throughout the service process, and your comments will be shared with our service team so we can continue improving our communication. If you would be willing, we would appreciate the opportunity to speak with you directly about your visit and see how we can make your next experience better. Please feel free to contact me at SRobert@lithia.com or 775-682-3352 at your convenience. Thank you again for bringing this to our attention. Scott Robert Customer Relations Manager Lithia Hyundai of Reno SRobert@lithia.com 775-682-3352

March 09, 2026

We had driven about 250 miles to Reno and we're just looking at the palisade. They showed us how easy it would be to buy a car. All said and done, we drove away with a new Calligraphy edition Santa Fe More

by KENNEDYS71
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Williams
March 09, 2026

Perfect - appreciate the straight forward information and assistance I would recommend this dealership to friends and family More

by SFLINT4442
Recommend Dealer
Yes
Employees Worked With
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Costello
March 09, 2026

I was greeted right away and Patrick walked me through the process smoothly. I brought home the vehicle I wanted. More

by THEAMEPEROSAS
Recommend Dealer
Yes
Employees Worked With
Patrick
March 09, 2026

Waiting to long The Waiting is to long,ask for a car wash didn't get one More

by BERUMENEVELIN
Recommend Dealer
Yes
March 09, 2026

When I purchased my vehicle the Hyundai manual said that in severe duty policy is oil changes at every 5000 miles...I was told at that time that Reno is.not severe duty...now you have changed.that policy bu More

by DBLUMKIN
Recommend Dealer
No
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
March 08, 2026

Friendly, fast, efficiant Ryan was very professional, they provided a shuttle for me to get to work on time and also to pick me up to get my car! Amazing to not have to worry about how to get to and from More

by KEMP.ALEXANDRIA
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
Mar 09, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your feedback about Ryan and the team! We are thrilled to hear that they provided excellent communication and care during your visit. We look forward to your next visit here at Lithia Hyundai of Reno.

March 07, 2026

Lance always lets me know where I stand with my vehicles maintenance and I appreciate his attention to detail.! More

by FRY7
Recommend Dealer
Yes
Employees Worked With
Lance Smith
Mar 09, 2026 -

Lithia Hyundai of Reno responded

Thanks for choosing Lithia Hyundai of Reno! We’re glad Lance helped with your maintenance. See you next time!

March 06, 2026

Honest, fair price, and comfortable experience waiting for my service to be completed. Great experience! More

by valeriemconlin
Recommend Dealer
Yes
Employees Worked With
Lance Smith
Mar 09, 2026 -

Lithia Hyundai of Reno responded

Thank you, Valerie! We love hearing you had an honest and fair experience at Lithia Hyundai of Reno. See you next time!

1
...