Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
4,663 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,663 reviews
March 30, 2026
I eventually got very irritated with Devin because he constantly pushed the extended warranty after I made it very clear that I was not interested. constantly pushed the extended warranty after I made it very clear that I was not interested. More
by BUBBASLAW
Verified Customer
March 30, 2026
Very pleasant and comfortable. I have already sent this survey once. How Any times do I fill this out I have already sent this survey once. How Any times do I fill this out More
by DFOLEY1
March 29, 2026
Great service, prompt, informative, personable Nicole was very professional and kind. She informed me on the services required and offered. She was great to work with. The mechanic staff also did an excellen very professional and kind. She informed me on the services required and offered. She was great to work with. The mechanic staff also did an excellent job. More
by Nico.ambata
Employees Worked With
Nicole
March 29, 2026
They help me with a awesome attitude, friendly and keep me updated throughout my experience there. From the shuttle lady to the man behind the desk. me updated throughout my experience there. From the shuttle lady to the man behind the desk. More
by llsrelocation
Employees Worked With
Ryan Newton
March 29, 2026
Nicole was fantastic. She squeezed me in. They were able to repair what needed repair repairing and get me back on the road. I'm really grateful for her help. She squeezed me in. They were able to repair what needed repair repairing and get me back on the road. I'm really grateful for her help. More
by SHORTY1894
Employees Worked With
Nicole
March 29, 2026
Nicole was able to squeeze me in to get my tire fixed. I was really impressed with the service and the speed with which they were able to get my tire taken care of. I was really impressed with the service and the speed with which they were able to get my tire taken care of. More
by SHORTY1894
Employees Worked With
Nicole from service department
March 28, 2026
Great salesman. No pressure and no xx He was a very genuine person to work with No pressure and no xx He was a very genuine person to work with More
by VINCENTCARGILL
