Lithia Hyundai of Reno

The place was clean and everyone was super professional I'd recommend them to anyone I know I'd recommend them to anyone I know More

Holly was the greatest she was so helpful she really helped getting me a deal helped getting me a deal More

Holly was great and so was the finance guy i dealt with. friendly, helpful, and overall had a good car buying experience the whole process between test drive and leaving with the car was maybe like 2 hours friendly, helpful, and overall had a good car buying experience the whole process between test drive and leaving with the car was maybe like 2 hours and i left with a payment i was happy with. Side note I wanted to see a specific vehicle i saw online and she showed me the one i was there for it seems like a simple or standard thing to do but a few other dealerships in town bait and switch with good priced vehicles online ,i had made appointments to look at vehicles and when i got there magically they couldn't find them and tried showing me other ones i didn't want which lost them my business More

Friendly staff, smooth buying process, and great selection—Lithia Hyundai of Reno exceeded expectations and impressed us. selection—Lithia Hyundai of Reno exceeded expectations and impressed us. More

I had a 2022 Santa Fe that had 40,000 miles on it when I had to have it towed in because two fuel injectors failed. I had an extra car at that time so I left it at the dealership for replacement and didn’t had to have it towed in because two fuel injectors failed. I had an extra car at that time so I left it at the dealership for replacement and didn’t worry about the time needed for repair. Later when it had 48,000 miles on it I had to have it towed because the other two fuel injectors failed. This time I didn’t have a car to drive while it was fixed. I was told by my service advisor that because it was in warranty Lithia would pay for a rental car as they did not have any loaner cars available. Well it took two weeks to replace all 4 of the fuel injectors. My rental bill was $900. I submitted my request for reimbursement and was told that it would be reviewed and I would hear back it they decided to reimburse me. I received emails with questions regarding my submission. The last one want proof that I paid the dealership for the repairs. I sent in the receipt where it was 0 because it was covered under warranty. There is no cancelled check or other proof that I paid 0. Obviously the local sales rep does not know that his company does not readily refund customer for rental cost even if the problem is within warranty. I can’t believe that this is how a company treats its customers. They should have replaced all 4 of the fuel injectors the first time and they certainly should reimburse for the rental costs when they keep your only car for two weeks to replace parts that failed before the warranty expires. I also purchased and extended warranty beyond the regular 60,000 miles. I have not heard back from the company regarding reimbursement yet (over two months) and I doubt that I will receive anything from them. I have since sold my Santa Fe and would never buy one again nor encourage anyone else from buying one. I don’t blame the local service rep but I do feel the company is not supportive of those who buy their vehicles. More

Your nice as xxxx! Then you rip off a disabled, senior with NO INCOME OF $3000.+ AFTER BUYING 5 CARS 1'ST IN VEGAS & THE NEVER DID THIS, & THEIR THE CAPITAL OF SCAMMING Then you rip off a disabled, senior with NO INCOME OF $3000.+ AFTER BUYING 5 CARS 1'ST IN VEGAS & THE NEVER DID THIS, & THEIR THE CAPITAL OF SCAMMING!!! More

Chris was a professional sales person with knowledgeable information, no pressure and a friendly disposition. information, no pressure and a friendly disposition. More

Great to work with and very friendly. We will refer our friends and family as well. We will refer our friends and family as well. More

The best car by experience of my life! Dan was a great salesman who truly cares about his customers and their needs. Dan was a great salesman who truly cares about his customers and their needs. More

We were the last sale of the day at lithia hyundai and were hurried out the door. I ended up having to pay for a body shop inspection due to the car having damage shown on the carfax and the bed being rem were hurried out the door. I ended up having to pay for a body shop inspection due to the car having damage shown on the carfax and the bed being removed, didn't get the floor mats or second key that was communicated as being at the dealer by the salesman. Should have had the sales manager put it in writing that these were things they were committed to. Bad customer service, bad experience all around. I would not buy another car from them and will not tell people I know to do so either More