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Lithia Hyundai of Reno
Reno, NV
4,381 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,381 reviews
December 12, 2025
Kevin is awesome! ! The finance crew there couldn't find there way out of a paper bag with a map. They lost a $31k Elantra deal over $750.00. As in my wife was holding ! The finance crew there couldn't find there way out of a paper bag with a map. They lost a $31k Elantra deal over $750.00. As in my wife was holding the new license plate when they realized it. We went and looked at the car on Saturday. Monday I called Kevin and said we're a go. Wednesday showed up to buy it and after almost 4 hours later! This Ryan guy says i need another $750.00. Now let me get this straight, they had 2 days to let me know this? Ya.. Good luck with the Lithia circus crew! Have a nice day More
by kelliealphin16
Verified Customer
December 11, 2025
It was Fairly quick service. Would recommend more comfortable seats for waiting. Would also have liked a printed copy of the suggested repairs/services needed Would recommend more comfortable seats for waiting. Would also have liked a printed copy of the suggested repairs/services needed More
by BRANDYKN8
Employees Worked With
Nicole
December 11, 2025
Ryan went all the way to work with his colleagues in order to make the new car deal for us order to make the new car deal for us More
by TEDTHEPHILLYS
December 10, 2025
Excellent service and short wait time glad I was able to schedule a time that fit for my needs schedule a time that fit for my needs More
by TIMOTHY
December 07, 2025
Had an appointment to pick up the car, but they weren't ready for us when we got there. Good explanation of car software, finance experience was good. ready for us when we got there. Good explanation of car software, finance experience was good. More
by DBENJ
December 06, 2025
Excellent Service. Lance is an exceptional and very knowledgeable and helpful. Great customer service all around! Lance is an exceptional and very knowledgeable and helpful. Great customer service all around! More
by CJPARKER49
