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Lithia Hyundai of Reno

Reno, NV

4.5
4,454 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,454 reviews

January 12, 2026

Accommodating and helpful Cesar is honest, transparent, and customer-focused, making the buying process clear and low-pressure rather than stressful More

by LORENA_TALAMOR
Recommend Dealer
Yes
Employees Worked With
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Sanchez
Jan 12, 2026 -

Lithia Hyundai of Reno responded

We are pleased to hear Cesar made your buying experience seamless and stress-free. Thank you for choosing Lithia Hyundai of Reno and sharing your feedback!

January 11, 2026

Always professional and friendly. I feel they are always honest! Service is prompt and Jake explains what was needed or not. More

by Renosue
Recommend Dealer
Yes
Employees Worked With
Jake Lopos
Jan 12, 2026 -

Lithia Hyundai of Reno responded

We are grateful for your 5-star review of Jake and our team! Thank you for your confidence in Lithia Hyundai of Reno!

January 10, 2026

Nicole was friendly and very welcoming in explaining my options with the 60k mile service needed for my Kona. I always get very good welcoming service here and the 3 hour wait went by fairly quick. I do wi More

by PAULFWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Condron
Jan 12, 2026 -

Lithia Hyundai of Reno responded

Hi Paul, we are pleased to hear that Nicole made you feel welcome and informed during your service visit at Lithia Hyundai of Reno. We apologize for the inconvenience regarding the transmission update and will use your feedback to improve. We hope to get everything resolved for you at your next appointment. See you soon!

January 09, 2026

The best experience I've had since dealing with dealership Treated with nothing but kindness and respect More

by NELSONCHARLES1056
Recommend Dealer
Yes
Employees Worked With
Dan Durham
Jan 09, 2026 -

Lithia Hyundai of Reno responded

We’re pleased to hear that you had such a positive experience at Lithia Hyundai of Reno! Thank you for choosing us and for sharing your feedback!

January 08, 2026

He's a super nice and good at communication! He helped me understand what was going on and what they were doing to my car More

by TABBADARACHEL
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 09, 2026 -

Lithia Hyundai of Reno responded

Thank you for the wonderful feedback! We appreciate your business and hope to see you again at Lithia Hyundai of Reno.

January 07, 2026

Dylan, Levi and Chris were awesome and I will refer others to them for sure More

by kellymwood3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2026 -

Lithia Hyundai of Reno responded

Thank you for the 5-star review! We’re glad to hear Dylan, Levi, and Chris took great care of you. We appreciate your referrals and your support!

January 06, 2026

I just want to say thank you Ryan for going above and beyond to help me with my car. I appreciate your time and effort with helping me! More

by karlanila39
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 08, 2026 -

Lithia Hyundai of Reno responded

We're pleased to know Ryan went above and beyond to assist you here at Lithia Hyundai of Reno. We’ll pass along your thanks, and we hope to see you again down the road. Safe travels!

January 04, 2026

Amazing. Lance is an awesome service writer. Always takes care of me and my vehicle. I trust the team there to do the best job More

by Wildernesstom
Recommend Dealer
Yes
Employees Worked With
Lance Smith
Jan 05, 2026 -

Lithia Hyundai of Reno responded

We're thrilled to hear that Lance and our team took such great care of you and your vehicle! Thank you for choosing Lithia Hyundai of Reno and for sharing your feedback. Safe travels!

January 04, 2026

They treat me like a valued family member that helps make there 🌍 go round. Thank You, Lance & Lithea More

by lewisbailey360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Lithia Hyundai of Reno responded

Thank you for sharing your excellent feedback about Lance and the team! We look forward to seeing you again at Lithia Hyundai of Reno.

January 04, 2026

I knew what I wanted, what I wanted my payment to be and Iris made it happen More

by LORALEERAE
Recommend Dealer
Yes
Employees Worked With
Iris I believe. She was awesome to work with!!
Jan 05, 2026 -

Lithia Hyundai of Reno responded

We appreciate your feedback and your 5-star rating. It’s great to hear Iris worked with you to make your payment and vehicle choice happen just as you wanted.

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