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Lithia Hyundai of Reno
Reno, NV
5,252 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,252 reviews
October 24, 2026
Friendly, respectful, prompt service. My issue was resolved quickly. I believed my Ievel1 charger that came with the car was faulty and I needed a replacement. Jake allowed me to come in My issue was resolved quickly. I believed my Ievel1 charger that came with the car was faulty and I needed a replacement. Jake allowed me to come in and test out the cable same day, confirmed it was faulty and ordered me a new one. Excellent service. More
by VOAN6850
Verified Customer
October 24, 2026
They worked on the car in a timely manner and did a great job on it job on it More
by MICHAELLEONHARD
October 24, 2026
Awesome Attended to accommodate me in the best way that they could t To make things happen they could t To make things happen More
by BRYANTDARRIN25
October 24, 2026
Car wasn't inspected until I bought it 2 things got fixed, I did not get the stuff I'm supposed to get as stated on the window sticker, real disappointed in Hyundai I'm a 2nd time buyer not a good expe fixed, I did not get the stuff I'm supposed to get as stated on the window sticker, real disappointed in Hyundai I'm a 2nd time buyer not a good experience the second time around I really would go to another dealership More
by 1gecko5150
Employees Worked With
Alex
October 24, 2026
My problem is a know issue with this year and model. They couldn't replicate it and did nothing. I'm disappointed they couldn't contact Hyundai directly to resolve the issue permanently. They are also h They couldn't replicate it and did nothing. I'm disappointed they couldn't contact Hyundai directly to resolve the issue permanently. They are also horribly understaffed. More
by Ralph M
October 24, 2026
I bought a 2025 Kona electric I had bald front tires at 7,000 miles. Whoever heard of tires only lasting for $7,000 MI. No warranty for the tires for me. I'm expected to go by new tires at 7,000 miles. Thi 7,000 miles. Whoever heard of tires only lasting for $7,000 MI. No warranty for the tires for me. I'm expected to go by new tires at 7,000 miles. This must be some really low quality vehicles. I wanted to buy an ionic 5 but if the quality is that low maybe I'll just buy a tesla next time. More
by ALLEN89506
Employees Worked With
October 23, 2026
Some employees make you feel really duped and a couple that don't, I won't shop with you again that don't, I won't shop with you again More
by 1gecko5150
