Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Back

Lithia Hyundai of Reno

Reno, NV

4.8
1,942 Reviews
Dear Valued Customers: In accordance with the guidelines provided by the Nevada Franchised Auto Dealer Association and the office of Governor Sisolak we are taking the following precautions and measures to keep our customers and are employees safe: Our showroom: • We are open and welcome your business. • We have removed several chairs and tables to make it easier for our customers to maintain six feet of separation from each other. • We have also removed our self-serve snack selection and coffee machine in accordance to CDC COVID-19 guidelines. • All touched surfaces and public areas are being sanitized approximately every two hours in accordance with CDC COVID-19 recommendations. • Numerous containers of hand sanitizer are available to our customers and staff. • In accordance with Governor Sisolak’s Declaration of Emergency Directive 007 we do not allow gatherings of more than ten people. Test drives: • Customers will be allowed to test drive our vehicles without a dealership employee if they provide a valid driver’s license and current proof of insurance. • When a vehicle is chosen our sales staff will stage the vehicle wearing disposable gloves and will wipe down all touched surfaces and spray disinfectant before the customer takes possession of the vehicle. Purchasing a vehicle: • In order to provide the safest environment possible for our customers and employees we are taking the following precautions when purchasing a vehicle from us. • Handing of all paperwork presented to and received from the customer will be done wearing disposable gloves. • Prior to signing any documents, we will provide sanitized pens in individual disposable baggies. The customer will be directed to keep the pen to minimize the possibility of cross contamination. Delivering a vehicle after purchase: • After your car has been cleaned and fueled (if applicable) it will be staged for delivery by a member of our sales staff wearing disposable gloves. • All touched surfaces will be wiped down and disinfected as well as the interior being sprayed by disinfectant prior to delivery. We are here to serve our community in the safest manner possible. Thank you for your patience. Lithia Hyundai of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc. Lithia Hyundai of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville, Sun Valley, and Dayton Nevada, features a wide selection of new Hyundai and used Hyundai cars, trucks and SUVs. Our inventory includes new models such as: The newly redesigned 2020 Hyundai Accent and Accent Hatchback. The all-new 2020 Hyundai Sonata. The new body style Veloster and Veloster N. The redesigned 2020 Elantra and Elantra GT Hatchback. The new 2020 Santa Fe. The incomparable 2020 Tucson. The all new full-size third row Hyundai Palisade. The new compact SUV 2020 Hyundai Kona And an all new 2020 Hyundai Venue.

2620 Kietzke Lane

Reno, NV

89502

Directions

By Type

Showing 1,944 reviews

July 25, 2021

"Very Helpful! explained everything in-depth and I was..."

- SADIE.HART864

Very Helpful! explained everything in-depth and I was very satisfied with my service! Bought the car and then had to take it to get serviced about 2 weeks later because of a radiator leak, and they replaced everything for free. The entire process of buying the car and getting it fixed has been easy thanks to all the great staff :)

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
July 25, 2021

"It was good! I had no problems waiting at the dealership..."

- QUAD.G

It was good! I had no problems waiting at the dealership for my car. They have a few things to snack on and great coffee.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
July 20, 2021

"Holly was patient with us and kept in contact until we..."

- leahwitt45

Holly was patient with us and kept in contact until we were ready to purchase a Tucson. We love our new (to us) vehicle and had a good experience with the dealership.

Read More
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
July 20, 2021

"It's a pleasure to come in and visit with Tabatha and..."

- Driver

It's a pleasure to come in and visit with Tabatha and Jeremy. I have complete trust in their work on, and care for, my Hyundai.

Read More
Overall Experience
Recommend Dealer
Yes
Employees Worked With
July 18, 2021

"Love this dealership, the staff members are all great and..."

- CHICAGOBORNBOY

Love this dealership, the staff members are all great and so helpful and always friendly. I'm on my 8th Hyundai, that's how great they are.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
July 18, 2021

"The employees are very friendly and helpful. When I..."

- jwichilbul

The employees are very friendly and helpful. When I really need a car I went there for the first time and my experience was very surprisingly how helpful they are.

Read More
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
July 16, 2021

"Always friendly and professional. Also accommodating..."

- Judy Bagley

Always friendly and professional. Also accommodating with scheduling and trying best to make time convenient as I drive from California to come to Lithia Hyundai in Reno when Roseville would be much closer.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
July 15, 2021

"As a first-time buyer Garrett and Devin made the entire..."

- Kathia Benitez

As a first-time buyer Garrett and Devin made the entire process quick and easy! They were able to answer all my questions and even worked with my crazy schedule to get the job done. Will highly recommend to family and friends!

Read More
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
July 14, 2021

"Although, I would recommend this business. I feel that..."

- wyatt22198

Although, I would recommend this business. I feel that the whole place is dysfunctional. We found the car we wanted and we were ready to buy. This was about thirty minutes into our visit. We ended up being there for FIVE hours and might have been longer had I not begun to raise a fuss. CJ was awesome and he helped to keep us (me) calm.

Read More
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
July 10, 2021

"Great people, great selection, painless process! Made..."

- elkins3000

Great people, great selection, painless process! Made our vacation that much better! Ryan was awesome and easy to work with. I never thought I’d say it, but I actually enjoyed our buying experience!

Read More
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
1
...
1 - 10 of 1,944 results