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Lithia Nissan of Ames

Ames, IA

4.5
749 Reviews

2901 S Duff Ave

Ames, IA

50010

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Showing 749 reviews

January 01, 2023

Conveniently located, nice and helpful staff found us exactly what we were looking for in a new vehicle! More

by Mrservon18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William 5 stars
Jan 03, 2023 -

Lithia Nissan of Ames responded

Thanks for your feedback on your recent visit to Lithia Nissan of Ames. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 31, 2022

My family has had some great luck a couple times now purchasing a used car, it has been worth the drive to Ames! More

by shelbyspiers
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Karnowski , Francisco Reyes
Jan 01, 2023 -

Lithia Nissan of Ames responded

Shelby, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Nissan of Ames!

December 30, 2022

Brought my 21 frontier in for a seat belt issue and recall on the parking prawl. They did a great job with both! More

by Armyfamilyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark, Josh Smith
Jan 01, 2023 -

Lithia Nissan of Ames responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

December 28, 2022

The service department was very helpful. I’d definitely go there again for future care needs More

by Nissan Juke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard, Nathan Ryan, Josh Smith
Dec 28, 2022 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

December 28, 2022

My dealership is very trustworthy with the work they do for the maintenance on my car More

by letitiab60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley, Josh Smith
Dec 28, 2022 -

Lithia Nissan of Ames responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 28, 2022

Everytime I take my car in they get me in right away and are very kind and always good about answering my questions! Even helped me find a rabbit under my car!! More

by bravard6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hill, Dustin Cakerice, Jonathan Ballard, Kyle Clark, Nathan Ryan, Tracy Miller, Charles Leaf, Josh Smith
Dec 29, 2022 -

Lithia Nissan of Ames responded

Thanks for your review! We're pleased to hear that we continue to meet your needs, and all of us look forward to working with you again!

December 27, 2022

Friendly and dependable service. They do complete and thorough work. Service fine within promised time frame. More

by PJCOLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Searcy, Josh Smith
Dec 27, 2022 -

Lithia Nissan of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 24, 2022

At the very least, a cursory maintenance check that is standard for oil change services (offered at the same location), should be performed on any used vehicles before they are listed for sale, let alone More

by Civic Customer
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Wayde Klingbeil
Dec 27, 2022 -

Lithia Nissan of Ames responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. We'd love the opportunity to get more details to see if we can turn this situation around for you.

December 22, 2022

They got me right in within a day or two. Nothing was found wrong but was told to bring it back if there was any trouble at all Thank You More

by Shopohaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Ose
Dec 24, 2022 -

Lithia Nissan of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Nissan of Ames.

December 18, 2022

I took my infinity for its regular service, and sat for 7 hours and was told my car needed a new transmission! Some how the transmission went out while they were working on it. I had to call my daughter to c More

by Furious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Smith
Dec 22, 2022 -

Lithia Nissan of Ames responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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