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Lithia Nissan of Fresno

Fresno, CA

Overview
Employees
Reviews
Vehicles
2.4
519 Reviews
Lithia Nissan of Fresno, in California's San Joaquin Valley, joined the Lithia Motors family of dealerships in January 1998 after being acquired from Daniel A. Haus Group, Inc. At Lithia Nissan of Fresno we understand that buying a new Nissan or used car is a huge investment. There are a lot of factors to weigh before even beginning to think of what kind of car to buy. What separates us from other car dealerships is the dedicated staff we have here at our car dealership in Fresno, and our commitment to community. We are all passionate about our brand and the customers that we serve. We proudly support organizations like the Downs Syndrome Association of Central California, Wounded Warriors, Fresno Roeding Park, Susan G. Komen, and Caring Veterans. So, what are you waiting for? Take a look at our new Nissan showroom and check out amazing vehicles. And if there's less of a budget to work with, we have an extensive certified pre-owned inventory and a used car inventory for drivers to get the most out of their investment. A wide range of car loan and Nissan lease options. Fully-stocked Nissan parts department to enhance your driving experience. A state-of-the-art car service and maintenance center To find out more about our new car specials, used car specials, and auto finance department call our car dealership near Madera, CA at (855) 269-3602.
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5580 N Blackstone Ave

Fresno, CA

93710

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Showing 519 reviews

December 26, 2021

Our sells man, Max, did an awesome job. He was attentive, listened to our needs, and made sure we got the car of our dreams. Bob, the finance guy also did a wonderful job and got us the right financing for u More

by Mr. Armstrong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max and Bob
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Dec 29, 2021 -

Lithia Nissan of Fresno responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victor Ochoa- General Sales Manager

Helpful
December 03, 2021

Alex was very friendly, knowledgeable about the vehicles, not aggressive, and fun. Clean environment and good selection More

by roberthuntley74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tijerina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Lithia Nissan of Fresno responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victor Ochoa- General Sales Manager

Helpful
December 03, 2021

very friendly and willing to work with you ,Chris and Eli was very good and knowledege able thank you More

by kimmie200660
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austy Singkhoumkhong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : chris and eli
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Dec 08, 2021 -

Lithia Nissan of Fresno responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victor Ochoa- General Sales Manager

Helpful
November 23, 2021

Sales person kept her word. She was friendly and informative. I wasn't hurried on making a purchase. Espi showed me a few different models. She explained to me some of the details about the car I di More

by Charlie F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Dancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Sotelo
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Nov 30, 2021 -

Lithia Nissan of Fresno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victor Ochoa- General Sales Manager

Helpful
November 18, 2021

Thank you Charles Bailey for the great service! Charles was the only salesman in 9 different dealerships that followed through calling me back numerous times and finally got the sale! Got me us the best de More

by JONLIZZARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austy Singkhoumkhong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2021 -

Lithia Nissan of Fresno responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Victor Ochoa- General Sales Manager

Nov 23, 2021 -

JONLIZZARD responded

All the best to you and staff see ya Soon For service.

Helpful
November 18, 2021

I continue to have more problems from purchasing a used car from this dealership. Yesterday, I received a toll violation on the car I traded in on Sept 30, 2021. That car is still registered in my name. More

by sdwilhite
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocky Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Tijerina
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Lithia Nissan of Fresno responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Victor Ochoa- General Sales Manager

Helpful
November 09, 2021

I just delt with them thru driveway ... They have jerked me around about the sale the registration the mechanics &my registration. I have a car for over a month they never gave me tem plates still haven't r More

by donnatella612
Recommend Dealer
No
Employees Worked With
Rocky Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2021 -

Lithia Nissan of Fresno responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Ash Desai- General Manager

Helpful
October 21, 2021

Don't buy a used car from this dealer. I bought a used SUV less than a month ago. Many codes show car has mechanical issues. Dealer wouldn't do anything other than take it as a trade in for 4k less tha More

by sdwilhite
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Padilla
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Oct 26, 2021 -

Lithia Nissan of Fresno responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Ash Desai- General Manager

Oct 26, 2021 -

sdwilhite responded

I already talked to a manager there last week. Was told there was nothing that could be done other than trading the car in at a 4K loss. Dealer sold me a car that was not mechanically sound and I got fooled. Shame on your dealership.

Helpful 1
October 08, 2021

I needed a routine service on my Murano, and it was handled quickly and efficiently by Matt. Great jo! More

by Robmidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Calderon
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Oct 13, 2021 -

Lithia Nissan of Fresno responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Larry Kirby- Service Manager

Helpful
September 22, 2021

I purchased I car in May 2021. Transmission went out August 2021. I called and talked to several employees including managers. Nothing was done about. They sold me a bad car!! How did it pass your i More

by sofiamarie4226@gmail.com
Recommend Dealer
No
Employees Worked With
Sales and finance managers.
Report | Print
Sep 24, 2021 -

Lithia Nissan of Fresno responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Larry Kirby- Service Manager

Sep 24, 2021 -

sofiamarie4226@gmail.com responded

I’ve talked the finance manager, she was no help. Talked to the sales manager once. After that, he never returned my calls. He was always “with a customer” when I called about 4 or 5 times.

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