Lithia Reno Subaru

Oil change Service performed on committed time. Staff was courteous and friendly. Service person clearly explained service to be performed and what services we Service performed on committed time. Staff was courteous and friendly. Service person clearly explained service to be performed and what services were recommended in the future. More

2016 Outback 3.6R Limited Great Customer Service from Michael and the staff. Couldn't have had a more pleasant experience. The car was ready for delivery the same day it arrive Great Customer Service from Michael and the staff. Couldn't have had a more pleasant experience. The car was ready for delivery the same day it arrived at the dealership. Michael performed a thorough car delivery, demonstrating superior product knowledge. I couldn't be happier. Michael C. Medvedy More

THE SALESMAN WAS GREAT, WENT OUT OF HIS WAY TO FIND M CAR IT WAS A BUSY PLACE, BUT EVERYTHING WENT LIKE CLOCKWORK. EVERYONE WAS PLEASANT, FROM THE BEGINNING TO THE END AND I GOT A FREE TANK OF GAS!!! IT WAS A BUSY PLACE, BUT EVERYTHING WENT LIKE CLOCKWORK. EVERYONE WAS PLEASANT, FROM THE BEGINNING TO THE END AND I GOT A FREE TANK OF GAS!!! More

Great dealership Tom is the man. Great customer service. New alot about the car and that was very helpful in showing me all the buttons. Love the car Tom is the man. Great customer service. New alot about the car and that was very helpful in showing me all the buttons. Love the car More

excellent bought a car two years ago had a great experience. went back and it was still the same. Broc came in on his day off so i could get my car on Sunday. bought a car two years ago had a great experience. went back and it was still the same. Broc came in on his day off so i could get my car on Sunday. More

Great customer service! Once again, David Hernandez has provided exceptional customer service. He was fast, courteous and efficient. Keep up the good work David! Recommend Once again, David Hernandez has provided exceptional customer service. He was fast, courteous and efficient. Keep up the good work David! Recommending to all my friends More

Amazing and dedicated Michael was amazing dealer. He knew everything I wanted was super helpful. Made sure I was taken care of even when I was traveling to Nevada. I will r Michael was amazing dealer. He knew everything I wanted was super helpful. Made sure I was taken care of even when I was traveling to Nevada. I will recommend him and his service over and over. I told him the first time I felt with him in 2014 that I would come back when I was able to get a vehicle and it took me until now to be able to do so a year and a half later. He was dedicated then and is still dedicated to date. More

Helpful people This was my best experience so far in the service department. I have had bad experiences before but now I make sure to request John Dake as my advisor This was my best experience so far in the service department. I have had bad experiences before but now I make sure to request John Dake as my advisor each time I go. He is always so nice and friendly and doesn't push you to spend any more than you can afford on service (this has happened before with another advisor). I went in for an oil change and to see if the service guys could pop on my side mirror (I had purchased the part myself but was unable to get it on). All of the service guys working that day had trouble getting the part on due to the way it was packaged together but they were able to put it back on for me. I'm assuming it took a while (waited a little over an hour - I was fine with that!) but they were kind enough to not charge me extra for the work. Overall I really appreciate how kind everyone was and how willing they were to help me. I hope my future visits are this excellent! More

Saftey recall One day several weeks ago some dark marks appeared on the passenger seat. When they wouldn't come off with a damp cloth I thought that maybe the seat One day several weeks ago some dark marks appeared on the passenger seat. When they wouldn't come off with a damp cloth I thought that maybe the seat heater had burned out and that it might be related to the safety recall. When I brought the car in for the recalled repair I pointed this out to the service representative who said she would have it looked into. She had the electrical technician check it out, who determined that, aside from the recall, there was nothing wrong with the seat heater. They then sent the car into the detail shop, who determined that they were grease stains and cleaned them up at no charge. Great service! Thank You! More

Automobile purchase After looking at other Reno Auto Dealers, we liked Lithia Reno Subaru's large inventory of cars to choose from. German Gonzalez was a friendly 'no After looking at other Reno Auto Dealers, we liked Lithia Reno Subaru's large inventory of cars to choose from. German Gonzalez was a friendly 'no pressure' Sales Rep. More