Lithia Reno Subaru - Service Center

Wonderful friendly helpful staff . Willing to go above and beyond to fix my car. Brandy was very helpful and has been working with Subaru to figure out my windshield issues that Carso . Willing to go above and beyond to fix my car. Brandy was very helpful and has been working with Subaru to figure out my windshield issues that Carson Subaru ignored. These guys are doing a great job. More

Subaru service The staff was helpful and quick. My windshield washer reservoir was not keeping fluid and the service department fixed quickly and with a smile. I w The staff was helpful and quick. My windshield washer reservoir was not keeping fluid and the service department fixed quickly and with a smile. I was able to drop off in a jiffy. I liked being able to walk to shopping while I waited. I received a call an hour later and the car was finished. Again, the staff was very kind and fast when I went back to pick up my car. I was very happy with Lithia Subaru. More

Good service Had my 2013 Subaru serviced at Lithia Reno Subaru 3 or 4 times. They do a good job, but I had trouble once. The car came with a problem battery; Had my 2013 Subaru serviced at Lithia Reno Subaru 3 or 4 times. They do a good job, but I had trouble once. The car came with a problem battery; three times I had to call Subaru Roadside for a jump start. A tire store gave me a readout showing the battery was defective. Still under warranty, I took this readout to Lithia Reno Subaru, but they said no problem with the battery. I began carrying a portable battery charger for jump starts, and my wife stopped driving the car. About a year later, now out of warranty, I returned to this dealer for a major service. This time the battery tested defective, they saw I previously reported the problem, so they replaced the battery at no charge. More

Excellent service The service department has always been hospitable to all of its customers, at least what I have seen. We have two Subarus and try to keep them mainta The service department has always been hospitable to all of its customers, at least what I have seen. We have two Subarus and try to keep them maintained on the date requested for care. Lithia is the best!!!!!!!!! More

Vacation Rescue In the middle of a trip from Portland to Phoenix our rear wheel bearings started to fail. We pulled into Lithia at 1 PM and were on our way, repaired In the middle of a trip from Portland to Phoenix our rear wheel bearings started to fail. We pulled into Lithia at 1 PM and were on our way, repaired, by five. Great, courteous service that let us keep to our schedule. More

Persistance pays off. My car had a hesitation problem that manifested it self at a constant speed where the power requirement was in between coasting and adding power, very My car had a hesitation problem that manifested it self at a constant speed where the power requirement was in between coasting and adding power, very annoying. After two attempts to fix the problem while waiting for the car, David, my service rep decided to give me loner car and fix the problem, as long as took. We had a personal trip planned so we drove the loner to Napa for a wine function with an old friend. A couple of days after we returned David calls and has the problem fixed. We picked up the car and have not had a problem since. This is good news, as the previous dealer in Carson City charged me several hundred dollars and said it was fixed but the next time I went to a high altitude and descended the Check Engine light came on again. I had the problem fixed at another dealer and came to Lithia for my new car. The best thing was that Lithia without a charge. More

Consistent great service I can count on. This dealership has maintained my Subaru service needs from the day of purchase through this current day. I have always been pleased with my interact This dealership has maintained my Subaru service needs from the day of purchase through this current day. I have always been pleased with my interactions and glad maintenance and or repairs are completed in a timely manner. More

new car service My 6 mo service was quick and easy. Friendly staff and good coffee while waiting the half hour. Everything done right and quickly.Thanks to all. My 6 mo service was quick and easy. Friendly staff and good coffee while waiting the half hour. Everything done right and quickly.Thanks to all. More

Scheduled Maintenance Friendly, professional service. Started when promised, followed upwith me while I waited on how things were progressing. Also prepared an estimate for Friendly, professional service. Started when promised, followed upwith me while I waited on how things were progressing. Also prepared an estimate for some minor body work for a few scratches. More

service My husband took my car in for service this time and said he was satisfied. Marvin is our service advisor and we trust him. We have worked with him a My husband took my car in for service this time and said he was satisfied. Marvin is our service advisor and we trust him. We have worked with him almost exclusively for the last 10 years. More