Lithia Subaru of Fresno

Pure excellence, they should be a 10 STAR rating in my book. I had an unexpected issue check engine light -- brought it in late Tuesday after service was closed but service manager was there I was a little panic I had an unexpected issue check engine light -- brought it in late Tuesday after service was closed but service manager was there I was a little panicked but he said to bring it in 1st thing Wednesday morning since I was going out of town to my nephews graduation. They got it done and I was able to leave on time. More

As easy as leasing a car can be My wife and I feel fortunate that we made our first call in shopping for a new car to Ed Monson at Lithia Subaru in Fresno. He could not have been eas My wife and I feel fortunate that we made our first call in shopping for a new car to Ed Monson at Lithia Subaru in Fresno. He could not have been easier or more enjoyable to work with. I wanted to shoot for my first choice (a Crosstrek) but thought our chances of actually getting one was 1 in 10. I'm happy to say that I was way off, and we are the proud lessees of a beautiful new 2018 model. Amazing. Ed made sure we were as comfortable as possible every step of the way, and we are absolutely satisfied with our choice. We would highly recommend making your first call to Ed, too. More

Thanks, Lithia Subaru Great and patient sales person: Mason Monson. Because I didn't understand the difference between a Forester and Outback, he suggested I drive each one Great and patient sales person: Mason Monson. Because I didn't understand the difference between a Forester and Outback, he suggested I drive each one. He was patient as I dithered between a RAV4 and Forester. When I needed to know the clearance from ground to undercarriage, he emailed the facts to me ON HIS DAY OFF! And the bigger clearance was the deciding factor for me even though I LOVED the birds eye view camera on the RAV4. Mostly I appreciated not feeling any pressure what so ever. More

Caring team From making the appointment through completion of work everything was easy, pleasant & top notch! The work was completed in a timely manner & even the From making the appointment through completion of work everything was easy, pleasant & top notch! The work was completed in a timely manner & even the waiting area was terric. More

Great service. Very friendly. Great service. Very friendly staff. Very helpful. I will tell all my friends and close ones to go to Lithia Subaru. Service department is very hel Great service. Very friendly staff. Very helpful. I will tell all my friends and close ones to go to Lithia Subaru. Service department is very helpful. More

Easy,efficient, and the focus was on my satisfaction I was greeted in the service bay and told I would be helped shortly and this guy (sorry I didn’t get his name) sent Abraham over. Abraham was thorough I was greeted in the service bay and told I would be helped shortly and this guy (sorry I didn’t get his name) sent Abraham over. Abraham was thorough and efficient, noted my special request for overinflating my tires and accepted the free car wash card Christian had given me at my previous service and honored my request for including aninterior cleaning as well as the exterior wash. He approximated my wait time for 1 1/2 hours and that’s exactly how long it took. He went over the paper work and when he showed me the tire pressure at 30 when I had requested 35, he caught the error with me, asked for another minute of my time and drove the car back inside to overinflated the tires per my original request. No apology, no excuses, Abraham simply got the job done per my instructions. I felt satisfied and extremely grateful for a very clean car. Ever employee I encountered was courteous and friendly. I appreciated the opportunity to thank you and especially Abraham. More

Everything went as scheduled Had a 10 am appt for an oil change was out by 10:45. Friendly staff, good coffee in waiting room. Service was free under my plan Had a 10 am appt for an oil change was out by 10:45. Friendly staff, good coffee in waiting room. Service was free under my plan More

enable "eyesight" The "Advisor" listened to your problem with the car. Very courteous and patient. They are all very friendly. Very relaxing when waiting for someone to The "Advisor" listened to your problem with the car. Very courteous and patient. They are all very friendly. Very relaxing when waiting for someone to take me back to work. More

Simple. Unstressful. Friendly. I did my initial research and test drive a month before making my decision to purchase and come back. I had no pressure during initial inquiry and ret I did my initial research and test drive a month before making my decision to purchase and come back. I had no pressure during initial inquiry and returning. When I returned, the buying process was longer than I wanted, but thorough and simple. More

Amazing service Everyone was so friendly and helpful with any question I had. They all had smiles on their faces and welcomed me into the Subaru family. Everyone was so friendly and helpful with any question I had. They all had smiles on their faces and welcomed me into the Subaru family. More