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Lithia Subaru of Fresno

Fresno, CA

4.9
995 Reviews
Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2023 Outback, Forester, Legacy, BRZ, WRX, Impreza or Ascent.
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5212 N Blackstone Ave

Fresno, CA

93710

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Showing 995 reviews

September 12, 2016

Flat!! Had a flat tire and called subaru ride side. They came out in 10 mins!!!! 10 mins!! I was able to get to the dealership and they replaced my tire. The More

by Emmy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Lithia Subaru of Fresno responded

We are so glad that we were able to get you handled so quickly. We appreciate you taking the time to write us a review. Thank you.

September 11, 2016

It was nice not having to deal with 3-4 other people. This is the second time we have purchased a Subie from this dealership and have had positive experiences both times. Loves our subies and finally got More

by SubieLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson, Sal Macareno
Sep 12, 2016 -

Lithia Subaru of Fresno responded

Congratulations on the purchase of your Second Subaru. We are so glad that you have come back to buy from us again. We are also pleased to hear that you got the color that you have always wanted. We look forward to seeing you in for service.

September 07, 2016

Good ,timely and helpful! The time before I was not happy! My car sat outside for over thirty minutes, till I went to the service desk. Had to find my own paperwork and key, no More

by Helene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 09, 2016 -

Lithia Subaru of Fresno responded

We are so sorry that you where unhappy with your last visit. Please know that your concerns have been heard and we are taking necessary steps to insure this doesn't happen in the future.

September 07, 2016

Got exactly what I wanted Not only was I treated with dignity and respect Ed Monson made me feel like I was the only person that mattered at that particular time.he didn't push More

by cindys559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson, Jerry Stockdale
Sep 09, 2016 -

Lithia Subaru of Fresno responded

We are so pleased that you where treated well while at the Dealership. We will be sure to share this with your salesman Ed. Thank you for taking the time out of your day to leave such a great review.

September 07, 2016

Awesome Internet Sales person! My experience with Victor Bravo was amazingly painless and easy for buying a car. He was easy going and easy to deal with and very respectful and pat More

by Aileen Hayashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2016 -

Lithia Subaru of Fresno responded

We are very pleased that Victor treated you well. We look forward to seeing you in for services. Let us know if we can do anything else for you.

September 05, 2016

AC service Jake in service is the best service writer I have ever dealt with. He goes out of his way to help me every time I am in the dealer. Mike, Pat, Luis, a More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know about your most recent service. We will pass this great review on to those that helped you. We appreciate you letting us know how we are doing.

August 30, 2016

Great experience purchasing a 2017 Outback This dealer and Chris delivered as promised, no game, no gimmicks No double talk. It was a painless experience, and I appreciate his follow thru ,an More

by Briguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Nielsen
Sep 09, 2016 -

Lithia Subaru of Fresno responded

We pride ourselves in great customer service and you definitely had an amazing Salesman. We appreciate you letting us know how pleased you are. We look forward to seeing you in the future for your service needs.

August 30, 2016

Lithia Subaru comes through again! I have purchased several cars from Lithia Subaru in Fresno and I am never disappointed. The dealership cares about the customers and their needs and More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Elenes
Sep 09, 2016 -

Lithia Subaru of Fresno responded

We would like to thank you for your many purchases. We do appreciate your business and are glad that our staff has taken care of you during each of those transactions. We look forward to may years of service to you.

August 29, 2016

Enjoyed working with Ed I really enjoyed working with Ed Monson, he is the best car salesman I have ever talked to.. Very honest & caring person. He made sure I knew all th More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Ed Monson
Sep 09, 2016 -

Lithia Subaru of Fresno responded

Thanks for sharing your experience with us. We will be sure to pass this along to Ed as well. Thank you for taking the time out of your busy day to let us know how we are doing. We appreciate your business.

August 28, 2016

Great Job Very personable, friendly, honest and straightforward. My vehicle wasn't delivered yet, but Ed kept me informed every day on the status of the car. More

by bun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson
Sep 09, 2016 -

Lithia Subaru of Fresno responded

Congratulations on your new car. We are pleased to hear that you where well taken care of. Thank you for taking the time to let us know how we are doing. We will be sure to share this with Ed. We look forward to seeing you in the future.

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