Lithia Subaru of Fresno - Service Center

I have to be honest because of course that’s what people want so I’m leaving this review for the support and understanding from the manager of the service dept, he was great to work with. As for the service want so I’m leaving this review for the support and understanding from the manager of the service dept, he was great to work with. As for the service advisors I feel they need a bit more inviting and cheerful welcome it goes along way when trusting them your vehicle! More

Always a great visit. Always friendly and thorough. Always discuss what was completed. And quick Always friendly and thorough. Always discuss what was completed. And quick More

I needed my seat belt adjusted. A young lady showed me how it worked. I drove away feeling comfortable and secure A young lady showed me how it worked. I drove away feeling comfortable and secure More

They did very good job of polishing my headlights. Took awhile to resolve the knocking from the engine but happy it wasn't a engine replacement. That would have been very costly repair. Took awhile to resolve the knocking from the engine but happy it wasn't a engine replacement. That would have been very costly repair. More

The staff are always pleasant, professional, and courteous. This dealership offers complimentary beverages and snacks and a comfortable space to sit and wait. courteous. This dealership offers complimentary beverages and snacks and a comfortable space to sit and wait. More

Convenient, easy in and out, clean, well maintained, courteous staff with great wait area and snacks and beverages.!! courteous staff with great wait area and snacks and beverages.!! More

Kind ,curteous ,took time to fix the problem and provided a loaner car.Checked to assure replacement part was under warrantee a loaner car.Checked to assure replacement part was under warrantee More

The Subaru dealership is phenomenal. From the sales staff to the finance department and the service department, ALL provide exceptional customer service and support. From the sales staff to the finance department and the service department, ALL provide exceptional customer service and support. More

We have had to bring our car to Subaru on three separate occasions to have work done. I have been pleased with all three visits. This most recent visit we had Josh as a service technician. He is a fantas occasions to have work done. I have been pleased with all three visits. This most recent visit we had Josh as a service technician. He is a fantastic service tech. He was extremely accommodating and was able to secure a courtesy vehicle for us, which we desperately needed. More

Brandon was extremely helpful I was preparing for a out of town trip when the service engine light came on Friday afternoon. I called the service department and was transferred to the central service peopl of town trip when the service engine light came on Friday afternoon. I called the service department and was transferred to the central service people who said they didn't have a appointment until 10/29. I called on Monday and Brandon suggested I have a diagnostic test done by auto zone to see if it was the gas cap when I called him back and told him it was the heater control valve he said I could bring it in an leave it and they would work it in to the schedule as soon as possible since they were fully booked for the week. I dropped it off on Wed expecting to wait a week but he called Thur afternoon and my car was ready. His customer service skills are excellent. More