Lithia Subaru of Fresno - Service Center

Very pleasant, courteous staff with exceptional waiting area to include snacks and beverages. Only problem is administrative section that organizes and schedules services does not account for lack of actua area to include snacks and beverages. Only problem is administrative section that organizes and schedules services does not account for lack of actual workers to provide promised or timely services. More

I trust Lithia Subaru with my car. They have always been honest and reasonable. I had a very unpleasant experience at a dealership in Lancaster, had my car towed back to Fresno Lithia They have always been honest and reasonable. I had a very unpleasant experience at a dealership in Lancaster, had my car towed back to Fresno Lithia Subaru where the correct problem was diagnosed and I saved myself thousands of dollars - thank you! More

Just moved to CA from MD. Worst Subaru experience ever. 6 hours waiting to glue a shield back onto the ambient air sensor. Tried to charge me $570.00!!! It's $190.00 just to p Worst Subaru experience ever. 6 hours waiting to glue a shield back onto the ambient air sensor. Tried to charge me $570.00!!! It's $190.00 just to pull into the place for them to take a look. Another $190.00 for the glue. And the audacity to try me for another $190.00 to take a look at a different issue. All of this after I told them the error code was P0072...ambient air sensor. Will never go back to this place. Service advisor, Christian, was useless. Had an 8:30 am appt. At 11am, had to ask him for a status update. Oh, the problem is the ambient ..something...I finished his sentence. They're at lunch now though.... ok. 2pm. Nothing from advisor. Went up and asked another for a status update. Comes back with my paperwork... I guess my 6 hours there were on their time, hence the $570.00.....Stay clear of this place. More

Took my 2008 Impreza in to have the oil pressure switch sensor replaced, oil change, and the tpms light checked. They took care of everything! sensor replaced, oil change, and the tpms light checked. They took care of everything! More

Good experience. I took my WRX in for maintenance service and to look at the radio. The radio is not fully fixed, but that's okay. and to look at the radio. The radio is not fully fixed, but that's okay. More

Frank Perez is amazing! If you ever need anything, he will take care of you. He really values his customers and keeps their best interests at heart. If you ever need anything, he will take care of you. He really values his customers and keeps their best interests at heart. More

Christian was very helpful and courteous. The man who greeted me when I arrived was very kind. The technician worked hard to find my rattle in my car. I appreciate being given a loaner car while my car w greeted me when I arrived was very kind. The technician worked hard to find my rattle in my car. I appreciate being given a loaner car while my car was being serviced and the recalls were being taken care of. Thank you. More

Christian, my service advisor, was wonderful! I live in the Los Angeles area, but family lives in Central CA. As I was leaving to come home (over the MLK holiday) my 2014 Forester’s light panel came on- an the Los Angeles area, but family lives in Central CA. As I was leaving to come home (over the MLK holiday) my 2014 Forester’s light panel came on- and I mean ALL lighted icons- check engine, oil tempABS, traction control... I immediately pulled over and called Lithia. Christian was able to fit me into the schedule and about 5 hours later, and $1700 lighter in my pocket, I was on my way back home. . Now, some people would be upset that it took so long. I’m grateful that they had the parts and could fix it. Yes, it was costly, but it would have been costly regardless of where I would have ended up. Also, while I was waiting, I looked at a new Forester they had in the showroom. I was considering buying it but before I could, someone else bought it. I guess it wasn’t meant to be. If Lithia wasn’t 4 hours from my hone, they would be my dealer of choice. Thank you, team! I appreciate you! More

A Routine Service I brought my car to Fresno for the 6 month service. I was able to get right in and Alex told me what was going to be done and approximately how long I brought my car to Fresno for the 6 month service. I was able to get right in and Alex told me what was going to be done and approximately how long it would take. I stayed in the lounge the whole time. More

The only issue I have is Subaru not wanting to take care of the excessive coping of the paint on my vehicle. The company is aware of the defect with the sun shine orange paint and is only willing to pay 1/2 of the excessive coping of the paint on my vehicle. The company is aware of the defect with the sun shine orange paint and is only willing to pay 1/2 of the cost to fix it. More