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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
591 Reviews

591 Reviews of Lithia Subaru of Fresno - Service Center

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March 01, 2019

Oustanding customer service I would recomend this dealership to anyone buying new or used.superb customer service and friendly staff.most retail have lost touch with customers by More

by 2017stiguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toua Lee, Luke Fisher
Mar 01, 2019 -

Lithia Subaru of Fresno responded

Thank you for letting us know how we are doing. We appreciate your business and look forward to seeing you in for service. If you need anything else please let us know.

February 25, 2019

Call to make appointments - don't trust Apps or website Last time I used their smartphone app to make an appointment for 4:00 PM. When I got there I was told they don't make appointments for 4:00 or later. More

by Ron Ludekens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know - my wife took the car in.
Mar 01, 2019 -

Lithia Subaru of Fresno responded

Sorry for the confusion with the online appointment system. We will be sure to check in to see what the issue is. Please let us know if there is anything else we can help you with, we appreciate your business.

February 17, 2019

WOW superb job No waiting. In and out in an hour and a half like promised. Abraham was totally professional. My car was in for six months maintenance even though More

by ConnieLee46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham, Ed Monson, Mason Monson
Mar 01, 2019 -

Lithia Subaru of Fresno responded

Thank you for leaving us feedback on your recent service. We appreciate you business and look forward to seeing you in for your next service needs.

February 17, 2019

Great Department John DeOrona runs a top notch department! I had BMW's for twenty years and their service and graciousness did not compare. Great cars, these Subarus More

by Srjiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Monson
Mar 02, 2019 -

Lithia Subaru of Fresno responded

Thank you for your feedback. We will be sure to pass this along to our staff. We appreciate you business.

February 08, 2019

Great Visit It’s always a great visit at Lithia of Subaru. Employees are always so polite and make ya feel welcomed. Great customer service and my car is usually More

by Floreskari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Rodriguez and Christian
Feb 12, 2019 -

Lithia Subaru of Fresno responded

Thanks you for letting us know how we are doing. We appreciate your business and look forward to your next visit.

February 06, 2019

Recall Air Bags 2014 Outback I like the fact that I was informed about the work on my Outback. When it will be ready to pick-up. I live an hour away and they provided me with a re More

by Roni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Lithia Subaru of Fresno responded

Thank you for taking the time to share with us. We appreciate your business and look forward to your next service need.

February 03, 2019

Strong Service We have owned several Subaru's and had them serviced at several different dealers. Lithia's service was exceptional. Didn't feel pressured into an ups More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
Feb 07, 2019 -

Lithia Subaru of Fresno responded

Thank you for sharing with us Dave. We look forward to seeing you in for your next service need.

February 02, 2019

Recall to replace airbags. The service to perform the airbag recall was completed on time as promised. I was able to make the appointment within two days after I received the r More

by JimH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 07, 2019 -

Lithia Subaru of Fresno responded

Thank you for sharing with us Jim. We appreciate you taking the time to leave a review.

January 22, 2019

Always great service After buying a Subaru Forester I don’t think I will ever buy from a different company/organization. Always great service! Thank you Lithia Subaru!!! More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 24, 2019 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to let us know how we did. We truly appropriate your business and look forward to many years of service to you.

January 19, 2019

Friendly Everyone was friendly, I had an appointment and they got me in and out in a reseanable amount of time, and the coffee machine is great. More

by shannahrn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Wood
Jan 24, 2019 -

Lithia Subaru of Fresno responded

So glad to hear that you where taken care of quickly. We appreciate your business. Thank again.

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