Lithia Subaru of Fresno - Service Center
Fresno, CA
591 Reviews of Lithia Subaru of Fresno - Service Center
Oustanding customer service I would recomend this dealership to anyone buying new or used.superb customer service and friendly staff.most retail have lost touch with customers by I would recomend this dealership to anyone buying new or used.superb customer service and friendly staff.most retail have lost touch with customers by making things automated subaru takes time to listen to customers More
Call to make appointments - don't trust Apps or website Last time I used their smartphone app to make an appointment for 4:00 PM. When I got there I was told they don't make appointments for 4:00 or later. Last time I used their smartphone app to make an appointment for 4:00 PM. When I got there I was told they don't make appointments for 4:00 or later. This time I received a promotional email with a link to make a service appointment. I made it for noon. My wife found out they did not get it. She was advised to always call in. Lesson learned. In both cases, they were more than accommodating and provided great service. More
WOW superb job No waiting. In and out in an hour and a half like promised. Abraham was totally professional. My car was in for six months maintenance even though No waiting. In and out in an hour and a half like promised. Abraham was totally professional. My car was in for six months maintenance even though I didn’t have 6,000 miles on my car they still changed the oil and rotated the tires. With no charges, everything included in price of automobile. More
Great Department John DeOrona runs a top notch department! I had BMW's for twenty years and their service and graciousness did not compare. Great cars, these Subarus John DeOrona runs a top notch department! I had BMW's for twenty years and their service and graciousness did not compare. Great cars, these Subarus, and service reflects a certain enthusiasm that I jus haven't seen elsewhere! More
Great Visit It’s always a great visit at Lithia of Subaru. Employees are always so polite and make ya feel welcomed. Great customer service and my car is usually It’s always a great visit at Lithia of Subaru. Employees are always so polite and make ya feel welcomed. Great customer service and my car is usually always finished before the expected time. More
Recall Air Bags 2014 Outback I like the fact that I was informed about the work on my Outback. When it will be ready to pick-up. I live an hour away and they provided me with a re I like the fact that I was informed about the work on my Outback. When it will be ready to pick-up. I live an hour away and they provided me with a rental car. The service rep. keep me informed on progress with my car by text. Love it. Customer Service have improved for the better. thank you More
Strong Service We have owned several Subaru's and had them serviced at several different dealers. Lithia's service was exceptional. Didn't feel pressured into an ups We have owned several Subaru's and had them serviced at several different dealers. Lithia's service was exceptional. Didn't feel pressured into an upsale of work we didn't want. More
Recall to replace airbags. The service to perform the airbag recall was completed on time as promised. I was able to make the appointment within two days after I received the r The service to perform the airbag recall was completed on time as promised. I was able to make the appointment within two days after I received the recall notice. Excellent availability. More
Always great service After buying a Subaru Forester I don’t think I will ever buy from a different company/organization. Always great service! Thank you Lithia Subaru!!! After buying a Subaru Forester I don’t think I will ever buy from a different company/organization. Always great service! Thank you Lithia Subaru!!! More
Friendly Everyone was friendly, I had an appointment and they got me in and out in a reseanable amount of time, and the coffee machine is great. Everyone was friendly, I had an appointment and they got me in and out in a reseanable amount of time, and the coffee machine is great. More