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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
618 Reviews

618 Reviews of Lithia Subaru of Fresno - Service Center

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December 19, 2016

Quick oil change I went in without an appointment for a oil change. I was greeted and had the service written in a few minutes and everything was completed in 30. I More

by 14Legacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Correa
Jan 03, 2017 -

Lithia Subaru of Fresno responded

Thanks for letting us know about you experience here. We strive to get you in and out as quickly as possible. We look forward to seeing you in for your future service needs.

December 08, 2016

Great Service / Outstanding Dealership Great customer service from the time my wife and I purchased our Subaru Outback from Ed Monson to this most recent trip to the service department at L More

by Bronco Buster 1885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Monson
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Congratulations on the purchase of your new Subaru. We are pleased to hear that Ed took such great care of you and your wife. Thank you for taking the time to give us your feedback. Welcome to the Subaru Family.

November 28, 2016

Still withholding my recommendation... once bitten twice shy I've had some problems in the past with this dealership's service department that had made me question whether I would buy another Subaru, but their s More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know how we are doing. We are very pleased to hear that you can see the changes that we have made to improve our service department. We value feedback such as yours. We will also be sure to let Jacob know that you appreciated his communication and service. We value your business.

November 25, 2016

Service & Staff are great This is only the second time I've had my 2015 Crosstrek serviced. Each time I've been treated with respect & courtesy. The techs & service staff kee More

by Christine A. Souza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Correa
Dec 12, 2016 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to let us know about your experience with us. We appreciate your business and look forward to seeing you for your future service needs.

November 07, 2016

Service on car The service on my car was quoted to be around an hour and one-half, since I did not make an appointment. The oil change and tire rotation was right o More

by BrownGirl46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names of persons who assisted.....sorry.
Nov 22, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know about your recent visit with us. We would like to thank you for allowing us to attend to your service needs. We look forward to seeing you in the future.

November 05, 2016

Lithia Subaru Service Lithia Subaru is conveniently located to close to our home. My husband usually takes our vehicles in for service & then waits for the service to be co More

by Melissa Rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My husband took the car in for service, so I do not know, who helped him at the time.
Nov 22, 2016 -

Lithia Subaru of Fresno responded

We strive to make each visit to our facility as fast as possible, we know everyone's time is valuable, especially on our off time. We would like to thank you for allowing us to earn your business.

October 24, 2016

Fast quality service I come 4 times a year for my oil changes and general car services, each experience has been quick and pleasant. Appreciate the helpful staff! More

by JPAzevedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher, Michael Gervin
Oct 26, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know how we are doing. We look forward to seeing you in for your services. We appreciate your business.

October 23, 2016

Very Good Car Service Experience I was in for an oil change. I also asked them to install the front license plate which they did at no extra charge. They then offered to do a tire r More

by Barbara Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember
Oct 26, 2016 -

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know how we are doing. We appreciate your business and look forward to seeing you in the future.

October 12, 2016

Excellent! I walked in on a Saturday around noon, I have not idea how busy they were but I needed to fix my car's tire due to a nail stuck on it they give me an More

by Cisco 21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
To all the service department ! Great team
Oct 26, 2016 -

Lithia Subaru of Fresno responded

We are so pleased that we were able to get you taken care of and back on the Road. Thank you for letting us know that you where well taken care of.

October 06, 2016

Fast ... Professional ... Complete I took my Subaru Outback 2014 in for 6-month service. They promised that it would be ready in one hour and 45 minutes. It was ready in that time. They More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Oct 11, 2016 -

Lithia Subaru of Fresno responded

Thanks Jack for leaving us such a great review. We would like to thank you for allowing us to service your needs. We look forward to seeing you in for your future service needs.

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