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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
585 Reviews

585 Reviews of Lithia Subaru of Fresno - Service Center

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April 22, 2016

Excellent experience I was at the Subaru Dealership to check a problem with an engine light, a tire losing air pressure, and an oil change. Professional staff with very go More

by Mihai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Wood
Apr 25, 2016 -

Lithia Subaru of Fresno responded

Thank you for the great review. We are pleased that we here able to get all your needs taken car of in a timely manner. We appreciate all the kind words. We look forward to seeing you next service.

April 16, 2016

Service: Scheduled oil change Service was fantastic and professional. I was treated with the utmost respect throughout the entire time I was there. Process was to take around 45 m More

by Wm Cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Hispanic lady, forgot her name. Very polite.
Apr 19, 2016 -

Lithia Subaru of Fresno responded

Thank you for the great review. We look forward to seeing our customers in for service. Please do not hesitate to let us know how we are doing. See you next service.

April 13, 2016

greatest service ever.!!! it is so wonderful to have smiles greet me, to have my oil changed quickly, to be given a ride to and from while I wait. thanks for the best service More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I had learned her name.
Apr 19, 2016 -

Lithia Subaru of Fresno responded

So glad you enjoyed the convenience of our courtesy shuttle. We try and make your service experience as pleasant as possible. See you next service.

April 07, 2016

Best Car Ever! I love this place. I have been here twice with my car. I had appointments both times, but when I arrived early they got me right in, no waiting. Ev More

by Michael17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2016 -

Lithia Subaru of Fresno responded

Michael: We appreciate the kind words. We are so glad to hear that you find comfort in being at the dealership. We try and make it as easy as possible to get in for service and have a nice place to wait. We value feedback as well. If there is ever anything you see needing improvement please do not hesitate to let us know. We are looking forward to many years of service with you.

March 31, 2016

Service Kris Sarra is top notch. Made me feel my business is appreciated. I dropped in without an appointment and was greeted promptly and work was comple More

by Scott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kris Sarra
Apr 01, 2016 -

Lithia Subaru of Fresno responded

Scott: Thanks for leaving your feedback. We are pleased that you found Kris so helpful. I will make sure that he is aware that you sent this in. We look forward to seeing you on your next service.

March 30, 2016

great service Came in for 1st oil change - service was very fast leaving very little time to sit an relax with a cup of coffee - was expecting to have to wait much More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember who it was
Mar 30, 2016 -

Lithia Subaru of Fresno responded

Tom We are so glad that you are pleased with the speediness of service. We try and get you in and out as quickly as possible. We know your time is valuable. We look forward to seeing you on your next service.

March 25, 2016

Best service ever The Express service was just that ... done within one hour as promised. I came when I wanted to come. The car was immediately processed in. The expect More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Bringetto
Mar 29, 2016 -

Lithia Subaru of Fresno responded

Jack Thank you for taking the time out of your busy day to give us such a great review. We enjoy reading your feedback and would like to thank you for your business with us. We look forward to seeing you in the future.

March 25, 2016

Service between normal requirements I needed a left front headlight replaced and also asked that the oil be checked as well as tire pressure and wanted a full service car wash. Everythi More

by codybear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2016 -

Lithia Subaru of Fresno responded

Cody: We appropriate your business, we would like to thank you for driving all the way to Fresno to see us and allow us to handle your service needs. We look forward to seeing you for your needs. Please let us know if there is anything else we can do for you.

March 25, 2016

Tec kept me informed on the status of the service The tec kept me informed every step of the way, she kept me informed on issues founded. She gave me the opportunities to make my own decisions on repa More

by Rozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Jimenez
Mar 29, 2016 -

Lithia Subaru of Fresno responded

Rozzie: Thank you for your feedback. We are so please to hear that you enjoyed your last service appointment. We look forward to seeing you in the Future.

March 24, 2016

Awesome staff in service! I recommend your dealership and especially the Service Department. The staff always greet me and make me feel welcome. Service Manager Chris stepped u More

by BobbySwift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller, Michael Gervin
Mar 29, 2016 -

Lithia Subaru of Fresno responded

Bobby: Thank you so much for the great review. We look forward to seeing you and your wife in for service. We strive hard to make each and every experience here a pleasant one. Its feedback such as your that make it worth while. Thank you for allowing us to serve you.

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