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Jacob Hicks
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66 Reviews
66 Reviews of Jacob Hicks
February 27, 2022
Wonderful dealership experience! Kyle McIntosh was personable and helpful through our whole car buying experience. Knowledge and understanding of the platform goes a long way, but li Kyle McIntosh was personable and helpful through our whole car buying experience. Knowledge and understanding of the platform goes a long way, but listening to your customer and helping them get what they want is hard to find. Kyle makes you feel right at home in your new car. Definitely would recommend him for your next subaru! More
by Mikey
Other Employees Tagged: Mike Demera, Victor Bravo, Ramzy Saleh , Kyle McIntosh
Helpful 
April 16, 2020
The sells management is just a rip off if you want a good deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the serv deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the service department is suck too Believe me More
by Someone
Other Employees Tagged: Grant Coleman, Roger Silva, Russell McCarty, John Deorona, Michael Jepson, Alex Pimentel , Frank Perez
January 15, 2020
The only issue I have is Subaru not wanting to take care of the excessive coping of the paint on my vehicle. The company is aware of the defect with the sun shine orange paint and is only willing to pay 1/2 of the excessive coping of the paint on my vehicle. The company is aware of the defect with the sun shine orange paint and is only willing to pay 1/2 of the cost to fix it. More
by John
January 11, 2020
This Subaru dealership is truly amazing from service personnel to the receptionist. I was continually updated on my vehicle. Armado is a great service representative. personnel to the receptionist. I was continually updated on my vehicle. Armado is a great service representative. More
by Curtis
Other Employees Tagged: Mike Demera, Tim Ford, John Deorona, Michael Jepson
January 01, 2020
I had a great experience in your service Dept.Jacob and I had a great experience in your service Dept. Jacob and Christian were awesome. They both listened to my concerns. Christian explained everything I had a great experience in your service Dept. Jacob and Christian were awesome. They both listened to my concerns. Christian explained everything that the Tech told him about my Forester. Which eased my mind. Thank you. More
by lrvaughtXT
Other Employees Tagged: Christain
December 31, 2019
I always received a warm welcome when I go in for something. Although they are busy, yet they still show great customer service skills and willing to help. something. Although they are busy, yet they still show great customer service skills and willing to help. More
by phou.sethong@hotmail.com
December 18, 2019
Professional, Efficient, Service This was a recall check up. It was handled quickly and professionally. Jacob was friendly and helpful. I appreciated being informed and updated via This was a recall check up. It was handled quickly and professionally. Jacob was friendly and helpful. I appreciated being informed and updated via text. More
by hobbyb
December 12, 2019
The first people I met were very solicitous and smiled a lot. Jacob arrived promptly and explained what would be done to my vehicle. The shuttle driver was friendly and picked me up and took me where I wan lot. Jacob arrived promptly and explained what would be done to my vehicle. The shuttle driver was friendly and picked me up and took me where I wanted to go. He picked me up and returned me to the dealership. The work was done within the allotted time and the car has been operating well since the repair. More
by Garrulous Gary
November 13, 2019
Quick, thorough and responsive to my questions and concerns, Have always been friendly and helpful, from the sale through to this last service visit. Are great people, who are professional and always concerned Have always been friendly and helpful, from the sale through to this last service visit. Are great people, who are professional and always concerned with my needs. I would (and do) recommend them to my friends and family. This is our fifth Subaru and our best experience so far! More
by robertshowse
Other Employees Tagged: John Deorona, Ramzy Saleh , Mason Monson
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