
Lithia Subaru of Oregon City
Oregon City, OR
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Quick painless and thorough Alex was a great and knowledgeable salesman that eased the experience of buying our first car. The dealership is well rated for a great reason Alex was a great and knowledgeable salesman that eased the experience of buying our first car. The dealership is well rated for a great reason More
Unsafe as-is used car policy I experienced a brake problem the same day of purchasing 2009 Chrysler Aspen hybrid. I noticed brake dust on the wheel when I got home from Lithia a I experienced a brake problem the same day of purchasing 2009 Chrysler Aspen hybrid. I noticed brake dust on the wheel when I got home from Lithia and the wheel was very hot. Caliper seized totally next day on way back to dealership and shut down the hybrid system. I had it towed ($75) to the service department but they said I didn't have any recourse because it had over 80k miles and it was too soon for the warranty I purchased to go into effect but they would be happy to take a look at it. They called once to get more details from me about what happened but that was the last time I heard from them. I got a call after that but from a repair shop near Lithia that said they had my car but couldn't find any thing wrong with the brakes or the rest of the car ($98). I drove it home and checked the wheel. It was cool but the rotor was hot enough to melt my fingertip (no $ just pain). I replaced the front brakes at Les Schwab ($379). No more brake problem but still having intermittent loss of power and check engine light. Very bad experience. More
Fabulous Salesman! Now that I’ve had my new Outback for a little over a month, I wanted to share my experience working with David and Lithia Subaru. This is my second Now that I’ve had my new Outback for a little over a month, I wanted to share my experience working with David and Lithia Subaru. This is my second Outback that I purchased from David and Lithia. I had a great experience in 2014 so when I wanted to trade it in for a 2016 I didn’t hesitate about going back to working with David and Lithia again, even though there are Subaru dealers closer to where I live. And I wasn’t disappointed. Sure, I got a great price. But I could have gotten one elsewhere. What I liked most about my experience here this time-and last-was the level of customer service not only from David but from the Finance Office and Sales Manager. I truly felt that they valued me as a customer. When my car wasn’t quite ready for me to take it home the day I purchased it, David drove it to my office to deliver it to me. And even though he gave a thorough orientation of the car's features (including setting up my phone and showing me how Navigation works) when I needed a refresher on how some of the features work, David was always there to answer my questions for me, even offering some additional one-on-one training time. I would not hesitate to work with David or Lithia the next time I’m ready for a new car. I am very happy with my purchase and my experience here. Gina Carey More
I had a great experience buying a new crosstrek! They gave me a great price on the car. The financial department was a real big help too. With helping me get a good loan. They gave me a great price on the car. The financial department was a real big help too. With helping me get a good loan. More
I absolutely love my new crosstrek ! I got everything I wanted and my overall experience was awesome! They made things very easy for me. David Meltzer has done a great job at keeping in c I got everything I wanted and my overall experience was awesome! They made things very easy for me. David Meltzer has done a great job at keeping in contact with me after the sale and making sure that I am happy with my new car. I will definitely recommend Lithia Subaru of Oregon City to my friends and family. More
Such A Pleasant Experience! This was my first stop on my list of dealerships to explore and it went so smoothly, that I left with a new car and extra time on my hands to enjoy th This was my first stop on my list of dealerships to explore and it went so smoothly, that I left with a new car and extra time on my hands to enjoy the rest of my weekend! David is a great asset to the team and I feel lucky to have had him as our salesperson. He was friendly, genuine and a great listener. He wasn't at all the way you picture car salesmen to be in your head. Not pushy. Not fake. Never lost his patience with me even when I was taking forever to decide. I felt totally comfortable around him and that's a huge deal to me. I got a great deal on a Honda and I'm thrilled with how it looks and performs. The team was efficient and the dealership was set up to make buyers feel at ease. Snacks, refreshments, even an area for kids to watch a Disney movie while their parents talk numbers. Geoff in finance was fantastic as well. Super personable and funny. He treated me with respect and courtesy and I could tell he genuinely wanted to help me get what I want. Nothing ever felt like a battle. It felt like a team objective. If you're thinking of buying a car, I highly recommend swinging by this place first...you may just end up like me and end up with keys in your hand faster than you thought! More
Satisfied, happy with my purchase Friendly, helpful. Did not feel pressured. Not much known about the vehicle's history to pass on to me. Like no service records from previous own Friendly, helpful. Did not feel pressured. Not much known about the vehicle's history to pass on to me. Like no service records from previous owner. Nor, driving habits. Still, they shared what they had. I was comfortable with what I paid and I am enjoying driving it. More
Quick and great people The people I worked with gave me a great deal on a used vehicle and did it quicker than any dealership I know. Thanks for the new vehicle guys! The people I worked with gave me a great deal on a used vehicle and did it quicker than any dealership I know. Thanks for the new vehicle guys! More
GREAT PLACE, GREAT PEOPLE, GREAT CARS! Bought my new 2016 Subaru Outback with no pressure, no surprises, and no bullsh*ting around. Professionally great service, I would definitely purchase Bought my new 2016 Subaru Outback with no pressure, no surprises, and no bullsh*ting around. Professionally great service, I would definitely purchase another vehicle from Lithia Subaru again. Thanks for the great experience. More
Car sold out from under me during test drive Saw a beautiful car I liked and showed up early to take a test drive. Really enjoyed the ride and pulled in to the parking lot to put in an offer. As Saw a beautiful car I liked and showed up early to take a test drive. Really enjoyed the ride and pulled in to the parking lot to put in an offer. As I pulled in, another salesperson came up rudely with an orange sticker said "the car is sold" and walked away. No "sorry" or, we will see what we can do. The salesperson for the other party obviously saw an opportunity to use my test drive as leverage to sell another customer. Low life move. Would not recommend this dealership because the climate suggested a complete lack of teamwork and ethics. More