Lithia Subaru of Oregon City
Oregon City, OR
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Michael Mesfin spent time showing us the Subaru Forester today. He was very informative, answered all our questions, and was just an all around pleasant person to work with. If the Subaru Forester came in today. He was very informative, answered all our questions, and was just an all around pleasant person to work with. If the Subaru Forester came in front wheel, I would definitely be working with him to acquire a new one. More
We just wanted to leave a review about the incredible employees at Subaru Lithia, who made a deep impression and impact on us and we will never forget our experiences with them! I initially didn’t really employees at Subaru Lithia, who made a deep impression and impact on us and we will never forget our experiences with them! I initially didn’t really understand the Subaru Love promise and being part of the Subaru family (unlike my husband, who has been in love with Subarus as long as I’ve known him!). But, after our experiences at Lithia Subaru, I truly am beginning to understand what it’s like to really be part of the Subaru family. I feel like we were really taken care of, and that the people who work here are truly passionate about what they do, and it just comes across and gets me excited about Subarus so much! David Meltzer, who sat down with us to tell us everything we need to know about our new car, was awesome, and we truly appreciate his expertise and knowledge of Subarus. Also, we started the search for our car during one of the hardest times to buy a car, when the market was incredibly high and so many dealerships were adding thousands of dollars to the MSRP of their vehicles. We even read an email message from the Subaru President asking dealerships not to price gouge. Lithia Subaru did not do this, which was amazing and shows that they truly care about their customers. When we had to stay late during the process to buy the car, we were driven back to our home by Matthew. In fact, Matthew, who helped us with buying our car, was amazing. You can truly sense his excitement and passion for Subarus, and he is also just a wonderful and really interesting person and made a huge impression on us. Months after we bought our car, we still talk about how much fun and how interesting it was to talk with Matthew about everything, including Subarus, and how helpful and passionate he was about these great cars. We’ve truly feel like we are part of the Subaru family, and it makes me feel safe and taken care of and excited, so I am truly grateful that we chose Lithia Subaru as our forever Subaru home! More
Came in to buy a new Ascent and I had been so nervous… But we had such an easy experience here. Truly. If you go, try to work with James Dean. He will make you laugh and make sure you get what you want. H But we had such an easy experience here. Truly. If you go, try to work with James Dean. He will make you laugh and make sure you get what you want. He made the whole process easier. More
Drove 90 minutes for an appointment for a test drive with Brian Manning after repeated assurances the car was available. Brian was not there for the appointment. After waiting 30 minutes while they looked f Brian Manning after repeated assurances the car was available. Brian was not there for the appointment. After waiting 30 minutes while they looked for the car I was informed the car was being used as a loaner. There was no offer to drive anything else or any concern about the inconvenience. Russell Brown said he would be in touch first thing Monday but I was never contacted. Give your business to a dealer whose staff have some basic courtesy and a better ability to keep track of their cars. More
One of the best car buying experiences I’ve had. Brian was awesome, did not pressure the situation & was very about putting me in the right car for what my needs were. He & everyone else at the deal Brian was awesome, did not pressure the situation & was very about putting me in the right car for what my needs were. He & everyone else at the dealership have been very friendly, helpful & informative. Great experience all around! More
Worst customer service ever! I hate this Subaru! First time they left my car unattended with the keys in it. The second time they didn’t rotate the tires, I’m here now waiting, f I hate this Subaru! First time they left my car unattended with the keys in it. The second time they didn’t rotate the tires, I’m here now waiting, finally went to find someone, they tell me it’s a 3 hour wait, even though I called and was not told that. So stupid. More
Awesome service! Loved how easy the process was from start to finish. We knew what we wanted, but were given all the options for the best car for us. Thanks! We love Loved how easy the process was from start to finish. We knew what we wanted, but were given all the options for the best car for us. Thanks! We love our new Ascent! More
I bought a car here, was about to test drive the moment I came, everyone treated us well and I love they everyone was young, Nygel is the individual who helped me and my process was fast. He was very kind an came, everyone treated us well and I love they everyone was young, Nygel is the individual who helped me and my process was fast. He was very kind and generous, he was very respectful. Again thank you. More