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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,753 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,753 reviews

February 02, 2023

Michael Mesfin spent time showing us the Subaru Forester today. He was very informative, answered all our questions, and was just an all around pleasant person to work with. If the Subaru Forester came in More

by paulj
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Mesfin
Feb 03, 2023 -

Lithia Subaru of Oregon City responded

Hi Paul, thank you for taking the time to share your experience. We are happy to know Michael was able to answer all your questions and provide a comfortable shopping experience. While we are sorry to know the vehicle did not have the specific feature you were looking for, we hope to have the opportunity to work with you again in the future.

December 17, 2022

We just wanted to leave a review about the incredible employees at Subaru Lithia, who made a deep impression and impact on us and we will never forget our experiences with them! I initially didn’t really More

by anne.y.polyakov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Meltzer, Sarah Duff
Dec 19, 2022 -

Lithia Subaru of Oregon City responded

Anne, thank you for your kind words. We are thrilled to learn about your amazing experience. We are especially happy to hear about your appreciation for the Subaru Love Promise, as it is very important to who we are. Thank you for joining the Subaru family. We are always here if you have any questions. Please reach out if you need anything down the road. We wish you many happy miles!

November 29, 2022

Came in to buy a new Ascent and I had been so nervous… But we had such an easy experience here. Truly. If you go, try to work with James Dean. He will make you laugh and make sure you get what you want. H More

by sarah.m.mcdowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dean Hassel
Dec 01, 2022 -

Lithia Subaru of Oregon City responded

Hi Sarah, that you for placing your trust in our team at Lithia Subaru of Oregon City. James is happy to have provided you with a comfortable and fun buying experience. Until your next visit at Lithia Subaru of Oregon City, enjoy your new Ascent!

November 21, 2022

Drove 90 minutes for an appointment for a test drive with Brian Manning after repeated assurances the car was available. Brian was not there for the appointment. After waiting 30 minutes while they looked f More

by laurenpeterson2
Recommend Dealer
No
Employees Worked With
Russell Brown, Brian Manning
Nov 23, 2022 -

Lithia Subaru of Oregon City responded

Hi Lauren I would like to offer my apologies on behalf of our team for the level of communication you have received. I can assure you this is not the experience we aim to provide for our customers. I have provided my contact below in hope you will consider reaching out to me directly, as I would be happy to provide proper assistance. 503-723-2242 Cory Fay General Sales Manager

November 01, 2022

One of the best car buying experiences I’ve had. Brian was awesome, did not pressure the situation & was very about putting me in the right car for what my needs were. He & everyone else at the deal More

by wava.halstead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Manning
Nov 03, 2022 -

Lithia Subaru of Oregon City responded

Thank you for choosing Lithia Subaru of Oregon City to help with your vehicle purchase! We are happy to have made it one of your best experiences yet.

September 30, 2022

Sarah was the most friendly car sales person I've ever had! She took her time, didn't make me feel pressure and went above and beyond. More

by Isleofdreams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Duff
Oct 03, 2022 -

Lithia Subaru of Oregon City responded

Thank you for sharing your experience with our team member, Sarah! It is a pleasure knowing the level of service she provided made this your best car buying experience yet. We hope to have you back at Lithia Subaru of Oregon City in the future.

September 24, 2022

Worst customer service ever! I hate this Subaru! First time they left my car unattended with the keys in it. The second time they didn’t rotate the tires, I’m here now waiting, f More

by Phishkid94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Belles
Sep 27, 2022 -

Lithia Subaru of Oregon City responded

Hello, Thank you for bringing your concerns to our attention. I would like to assure you it is never our intention for our customers to feel this way during or after their experience. When you have a moment, the opportunity to address each of these concerns with you would be greatly appreciated. Please consider reaching out to me at the number below. 503-656-0612 Christopher Aldworth Service Manager

September 15, 2022

Awesome service! Loved how easy the process was from start to finish. We knew what we wanted, but were given all the options for the best car for us. Thanks! We love More

by shanleymarie123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bocarius, Alyssa Pedro
Sep 15, 2022 -

Lithia Subaru of Oregon City responded

Congratulations on your new Ascent, Shanley! Our team is happy to have helped you feel confident in your purchase and we can't wait to hear about all your adventures when you return to Lithia Subaru of Oregon City for service.

September 13, 2022

Nigel was a fantastic person to work with, and made sure we were accommodated from start to finish. More

by ricke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nygel Stennick
Sep 13, 2022 -

Lithia Subaru of Oregon City responded

You were fantastic to work with as well, Ricke! Thank you for taking the time to share your experience with Nigel. It is a pleasure to hear you found him to be accommodating. Until your next visit here at Lithia Subaru of Oregon City, we wish you safe travels!

September 10, 2022

I bought a car here, was about to test drive the moment I came, everyone treated us well and I love they everyone was young, Nygel is the individual who helped me and my process was fast. He was very kind an More

by TroyT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bocarius, Nygel Stennick
Sep 11, 2022 -

TroyT responded

They were great, would definitely come back if I get another car for a family member.

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