Lithia Toyota of Billings

Buying a new red RAV 4 Salesman Carl Stokes greeted me as I drove in, he found out what I was looking for, showed me several vehicles that met my request, talked about the Salesman Carl Stokes greeted me as I drove in, he found out what I was looking for, showed me several vehicles that met my request, talked about the features and took me for a test drive. Carl introduced me to sales manager Mike Owenby. Neither Carl or Mike pressured me to make a quick decision, they wanted me to get the vehicle I wanted and that is what happened.. I am pleased.. More

Fast, Convenient The express lube service on our Toyota RAV4 was fast, convenient and professional. The technician performs a performance check on our car letting us The express lube service on our Toyota RAV4 was fast, convenient and professional. The technician performs a performance check on our car letting us know every detail of the service. More

Great Experience Buying a Van We got excellent customer service when we bought our new Toyota Sienna. My parents had recommended Greg and he was great to deal with. Brittany in fi We got excellent customer service when we bought our new Toyota Sienna. My parents had recommended Greg and he was great to deal with. Brittany in finance was wonderful to deal with as well. More

Great experience. Highly recommend. We were very pleased with our salesman, Carl Stokes, and the general sales manager, Payrick O’Neill. They were both extremely easy to deal with. We ne We were very pleased with our salesman, Carl Stokes, and the general sales manager, Payrick O’Neill. They were both extremely easy to deal with. We never felt pressured which created a very nice experience. They both have great people skills, and we’d definitely buy another car from them in the future. More

routine oil change and service very professional, thank you! glad to say that the service is consistently good. people are very friendly and courteous. I hope you all can keep up th very professional, thank you! glad to say that the service is consistently good. people are very friendly and courteous. I hope you all can keep up the good work. More

Great and timely service We appreciate you working us into your service schedule since we live in Red Lodge. Although we were told to expect an hour for the oil change and rot We appreciate you working us into your service schedule since we live in Red Lodge. Although we were told to expect an hour for the oil change and rotation, we were probably ready to leave in 30-40 minutes. More

Efficient and thorough Lithia Toyota employees Offer a smile and friendly assistance. Professionalism, along with knowledge and experience, greets the customer every time. i Lithia Toyota employees Offer a smile and friendly assistance. Professionalism, along with knowledge and experience, greets the customer every time. it is a pleasure to utilize the comfortable waiting area. More

Exceptional service and staff I appreciate honesty and integrity and that is why my wife and I will continue doing business here. Always friendly faces and they have gone above and I appreciate honesty and integrity and that is why my wife and I will continue doing business here. Always friendly faces and they have gone above and beyond to make sure we are taken care of. More

Above and Beyon Me experience was above and beyond what I would expect from a dealership! I was taken care of promptly and all my questions and concerns were addresse Me experience was above and beyond what I would expect from a dealership! I was taken care of promptly and all my questions and concerns were addressed immediately. Love my new car and the fabulous service I received. More

It is all about assisting My wife and I had several appointments to look at cars on our shopping day. Lithia Toyota was our first and ultimately our only stop. Dave greeted us, My wife and I had several appointments to look at cars on our shopping day. Lithia Toyota was our first and ultimately our only stop. Dave greeted us, explaining his first objective was to help us, answer questions, and make sure that when we left the dealership we were satisfied. Dave spent hours with us, making sure we saw and test drove the cars of our choosing. The hours we spent was based on our shopping pattern, nothing to do wth delays at Lithia. Never were we rushed or push to make a decision. It was remarkably low key and much to our liking. Once satisfied we found the car we liked, Dave worked with us to close the transaction. It was remarkably stress free. Proof that Dave was true to his word that he wanted us to leave with a smile of satisfaction. When Clinton presented the paperwork for our signatures, he did everything with his own smile and was extremely professional. Great experience for us. I can only hope and believe the "up front" great friendly and professional demeanor we experienced will be equalled in the service area when we drive three hours to Billings for service work. From our experiences so far, the dealership has clearly demonstrated it wnts to earn business and keep it. Good for them, good for us, more satisfied customers. More