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Lithia Toyota of Redding

Redding, CA

Overview
Employees
Reviews
Vehicles
4.6
1,161 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,161 reviews

July 10, 2022

Lithia was straightforward with us throughout the process, never hiding any fees or charging a markup on a highly sought after vehicle. No surprises, just what we ordered. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT HOWARD
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Jul 11, 2022 -

Lithia Toyota of Redding responded

Thank you for doing business with us, Dave. We are happy to read that we could provide straightforward and successful service. Your five-star feedback is greatly appreciated here at Lithia Toyota of Redding.

Helpful
July 08, 2022

Robert kept me informed of any needs for my vehicle. Very happy with service, timeliness. More

by Dljnelson35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Paridisio
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Jul 13, 2022 -

Lithia Toyota of Redding responded

Hello! Thank you for choosing Lithia Toyota of Redding for your service needs. We are pleased to know that our Service Team kept you informed throughout the process and offered you a timely experience. Please let us know if there is anything else we can do for you.

Helpful
July 05, 2022

Christian was an Amazing salesman. He was able to get me into the SUV I wanted at a price I could afford. He also had it delivered to me the next day! More

by Blessed by the Best
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2022 -

Blessed by the Best responded

Thanks for the great service!

Helpful
June 29, 2022

Made a dealer warranty work for us, did a very nice job to get us out on time. More

by Dellmer Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
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Jul 02, 2022 -

Lithia Toyota of Redding responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you here at Lithia Toyota of Redding. We are more than happy to help!

Helpful
June 29, 2022

I was charged for service I did not authorize. I ordered parts which I was picking up to install myself. When I picked up my car I was told you had installed the parts and charged me $40.00 for th More

by notonlythat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Franklin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce MacFarlane
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Jul 01, 2022 -

Lithia Toyota of Redding responded

Hello, please know we take your feedback seriously here at Lithia Toyota of Redding and would like the opportunity to connect in regard to your recall visit with us. Could you please reach out to me to discuss this? Chris Millard Service Manager Cmillard@lithia.com (530) 722-3815

Jul 01, 2022 -

notonlythat responded

I can call you this afternoon around 3:30pm if you are available.

Helpful
June 26, 2022

Great Saturday service. I was able to get my Toyota Tacoma oil changed. This saved me a work day! More

by EPV1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Barbusca
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Jun 27, 2022 -

Lithia Toyota of Redding responded

We're glad to learn our Service Team was able to save you a work day with our oil change service. That's the kind of service you can expect at Lithia Toyota of Redding. Let us know if you need anything else.

Helpful
June 25, 2022

Service department are not good, promise customer jobs will be done the same day, but never been done. I have go back 5 time to get my alignment done correctly. More

by hometownofredding
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tracy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2022 -

Lithia Toyota of Redding responded

Hello, I appreciate you taking the time to share your feedback. Customer satisfaction is very important to us at Lithia Toyota of Redding, and I would like the opportunity to further discuss your service experience. Would you please reach out to me at your convenience? Thank you, Chris Millard Service Manager Cmillard@lithia.com (530) 722-3815

Helpful
June 24, 2022

Started with Kris and ended up being assisted by Chris. Helpful and patient through out the process. Insisted on holding the vehicle until I was able to view it and eventually purchase it. Would definit More

by JakeT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher Warner
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Jun 26, 2022 -

Lithia Toyota of Redding responded

Hi there, Jake, thank you so much for sharing your positive feedback about us here at Lithia Toyota of Redding. We are happy we could help you find an amazing vehicle. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

Helpful
June 21, 2022

Easy check in for service. Quick in and out service. Polite, customer service by staff More

by TB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Silva
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Jun 22, 2022 -

Lithia Toyota of Redding responded

Hi there, we strive for a high level of customer satisfaction in all aspects of our dealership. We are pleased to learn of our Service Departments' efficiency and courteous service during your visit. Thank you so much for choosing Lithia Toyota of Redding as your first choice for servicing your vehicle.

Helpful
June 19, 2022

Outstanding job overall, answered all of my questions. Helped me understand all the technology about the truck. I felt comfortable throughout the process and I was not pressured at all. The salesman was p More

by dstevens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristian Begovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Gazzigli
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Jun 20, 2022 -

Lithia Toyota of Redding responded

Thank you for taking the time to share this excellent feedback with us. We are honored to have exceeded your expectations and happy to see that you enjoyed a seamless, pleasant experience working with the Lithia Toyota of Redding Sales Team. We appreciate your business and hope to see you back again in the future.

Helpful
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