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Lithia Toyota of Redding

Redding, CA

4.5
1,166 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,166 reviews

November 07, 2020

Great service as usual. I appreciate quality of service that I receive from the service advisors and technicians. The Lithia team has great communication throughout the process as well. Thank you, Lithia T More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hunt, Bruce MacFarlane, Michael Nightingale
Nov 08, 2020 -

Lithia Toyota of Redding responded

Jessica, thank you for taking the time to share your excellent service experience with us! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when down the road!

November 07, 2020

Our relationship with the Lithia Toyota service department began at some point after 2005 when we first brought our Sequoia in for service. We had the amazing luck to experience Mark in your servic More

by cyndy_93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal and Francisco , Mark Hunt
Nov 08, 2020 -

Lithia Toyota of Redding responded

Thank you for your detailed feedback. We will be sure to convey your appreciation and let Mark know what a great job he is doing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2020

All credit to chad Shaw very helpful Thank you chad Shaw All credit to chad Shaw very helpful Thank you chad Shaw I know he is the best He help us from the beginning all the way to the end 10 stars More

by jaimevallejo73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Shaw
Nov 06, 2020 -

Lithia Toyota of Redding responded

Thank you for the great review! We appreciate your business! Have a great day!

November 04, 2020

Ray is an absolute gem, he and Tracy made the entire process painless. In a little over two hours I had a new car that I got a great deal on. More

by hollyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Lithia Toyota of Redding responded

Thank you for the great review! We will be sure to thank Ray and Tracy for providing you with excellent service. We look forward to working with you again!

November 02, 2020

Jeff Lovett was the best!! It was a great transaction and his experience and humor made the time go by fairly fast, especially since finance was overwhelmed with buyers. More

by BEConner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lovett
Nov 03, 2020 -

Lithia Toyota of Redding responded

Jeff, Thank you so much for taking the time to share your great feedback for us. We're super happy to see your satisfaction with your experience. If there is anything else we can do to be of assistance, please do not hesitate to reach out. Have a wonderful day!

November 01, 2020

I had scheduled an oil change for my 2013 Toyota Highlander and they were prompt in doing the work and had me out of there in about one hour. Waiting area was clean and "socially distanced"; very g More

by MWRANCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Nightingale
Nov 02, 2020 -

Lithia Toyota of Redding responded

Due to the impact of COVID-19, we've made multiple changes to our business. We are very appreciative of your review about your service visit for your Toyota, and are glad to see that our efforts are paying off. We have every intention of continuing to follow these procedures to ensure our valued guests feel safe and comfortable while we assist them. Thank you again for trusting us with your business!

November 01, 2020

I bought a 2021 Toyota Tacoma 4x4 from Michael Hageman. He was very helpful in making the sale process go efficiently and quick. The sale wasn’t hard as I had already knew what truck I wanted, and trading More

by Mrrxmidcap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Simon, Michael Hageman
Nov 02, 2020 -

Lithia Toyota of Redding responded

Thank you much for the great review! We'll be sure to let Michael and Kenny know of your amazing experience that all of our customers should have. Congratulations on your new Tacoma and happy driving!

October 31, 2020

Staff is really friendly and try their best to get you signed in for service. However, you must not have enough technicians as an oil change was almost 2 hrs. More

by traveler54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce MacFarlane, Michael Nightingale
Oct 31, 2020 -

Lithia Toyota of Redding responded

Hello, Although we are happy to know that you enjoyed our services, I am concerned to learn about your dissatisfaction regarding the time it took to complete your oil change. Please feel free to reach out to me so that we can discuss your concerns. I look forward to connecting with you. Best, Mike Nightingale Service Manager mnightingale@lithia.com (530)223-2600

October 29, 2020

Michael Hageman sales associate and Dwayne in finance thank you! I am happy with the deal that we came up with . Paper work was simple. Truck sold itself. More

by waltmg86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gerosin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Eddy, Duane Gazzigli, Michael Hageman
Oct 30, 2020 -

Lithia Toyota of Redding responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Michael and Dwayne. We appreciate your business and we are always here to help!

October 29, 2020

They were able to find a Toyota Tacoma with the colors interior my wife wanted in 1 day i had been looking for 6 months and at a fair price it was a very very pleasant experience More

by Tom s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Gazzigli, Kristopher Warner
Oct 29, 2020 -

Lithia Toyota of Redding responded

Thank you for taking the time to write a review, Tom! We are glad we were able to help you find the vehicle you wanted. Enjoy your new Tacoma!

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