Lithia Volkswagen of Des Moines

The most pleasant car buying experience ever The dealership is beautifula and the staff is respectful, friendly and informative. I have purchased 3 vehicles from Lithia and this was the best expe The dealership is beautifula and the staff is respectful, friendly and informative. I have purchased 3 vehicles from Lithia and this was the best experience yet. More

Excellent dealership! We worked with Roger on buying a new Passat. He was a pleasure to work with! A true gentlemen. He negotiated the entire deal over text message, which We worked with Roger on buying a new Passat. He was a pleasure to work with! A true gentlemen. He negotiated the entire deal over text message, which was perfect for two working parents with little ones at home. He was tech savvy and we had a car bought before ever stepping foot in the dealership. We appreciated working with him and would recommend him to anyone! More

Great experience with Lithia Volkswagen service I love having my Tiguan serviced at Lithia Volkwagon. Alisa is superb to work with, and I always come away confident that my vehicle is in tip-top sha I love having my Tiguan serviced at Lithia Volkwagon. Alisa is superb to work with, and I always come away confident that my vehicle is in tip-top shape! More

Service Experience My vehicle was purchased at this dealership in 2007, though my relationship with them extends back to 2000. All maintenance performed since then -- My vehicle was purchased at this dealership in 2007, though my relationship with them extends back to 2000. All maintenance performed since then -- scheduled and... ahem... 'otherwise' -- has been performed here. By choice. How would I characterize my treatment by their Service Advisors and Van Drivers? Professional. Respectful. Sensitive to my schedule and the value of my time. The quality of the work has always been to my satisfaction -- and it was this time as well. More

Great Experience Chris Woodard was a great salesman. We were purchasing from out of state so making sure all of our questions were answered accurately prior to making Chris Woodard was a great salesman. We were purchasing from out of state so making sure all of our questions were answered accurately prior to making the 3 hour trek was paramount. The acura was as described and communication (before and during the sale) was accurate. The transaction was very smooth! Thanks! More

service at the last minute goes smoothly I called for a Transmission service quote for my 2008 VW Beetle. Alisa said they could get it in in an hour and to come out. I arrived at 12:30pm and I called for a Transmission service quote for my 2008 VW Beetle. Alisa said they could get it in in an hour and to come out. I arrived at 12:30pm and decided to wait til it was done. Alisa said they could do a courtesy check while the car was in. She came back and informed me about the worn out front brake pads with a quote for the repair. She said they could do the work and be done in an hour. Great communication with a smile! More

Service I was treated with great professionalism and courtesy. The work was performed as promised and on time. The courtesy van service was timely and appreci I was treated with great professionalism and courtesy. The work was performed as promised and on time. The courtesy van service was timely and appreciated. More

Good experience. We Had a very good experience. Everyone was very helpful. They kept us updated as to the status of our new car and answered our questions. We Had a very good experience. Everyone was very helpful. They kept us updated as to the status of our new car and answered our questions. More

Smooth and Hassle Free Aleks kept in contact and reviewed various options with us. Was available to answer questions and walked us through the complete sale, Very impressive Aleks kept in contact and reviewed various options with us. Was available to answer questions and walked us through the complete sale, Very impressive gentleman. More

Fast and friendly! The staff was very friendly and helpful. They immediately approached me as I arrived ready to help with whatever I needed. They made me feel welcome w The staff was very friendly and helpful. They immediately approached me as I arrived ready to help with whatever I needed. They made me feel welcome while I waited and kept me updated on their progress. The service was fast. I was very impressed. Thanks! More