Lithia Volkswagen of Des Moines

Was very friendly environment didn’t feel pushed I to buying the vehicle! Also Cato is amazing! buying the vehicle! Also Cato is amazing! More

Tried to work with Christian. Made an appointment and everything. We were able to test drive a $42k vehicle. When we arrived he was just too busy to assist but we did a test drive Made an appointment and everything. We were able to test drive a $42k vehicle. When we arrived he was just too busy to assist but we did a test drive and wanted to make a purchase but no sales staff would help so we left and purchased a more expensive vehicle from a different dealership. Would not recommend to anyone. More

I had my car serviced there and the customer service was terrible. I call repeatedly to try and get an update on my vehicle and each time they said they would speak with my 'advisor' and get back to me. The terrible. I call repeatedly to try and get an update on my vehicle and each time they said they would speak with my 'advisor' and get back to me. They never once called me back. They sent numerous texts stating my car was ready to the wrong phone number on file all while my car was far from being finished. Having none of my questions answered and no follow-ups issued, I won't be returning with any future business. More

Best car buying experience I've had! Chandra Hendricks was my first contact and I have never dealt with anyone better! Brian Braak and Ferris were great as well! Highly recommend this de Chandra Hendricks was my first contact and I have never dealt with anyone better! Brian Braak and Ferris were great as well! Highly recommend this dealership!!! Thanks to all! Ken More

Alex was very helpful in getting me into my new Jetta. Great experience, I would recommend. Great experience, I would recommend. More

Great experience provided by the service department and Emerah was awesome to deal with. I would recommend them! Emerah was awesome to deal with. I would recommend them! More

I came in wanting to finance and keep my lease. Alex helped me quickly and made the process easy. After the paper work Dwayne walked us through the financial part. Both gentlemen we great to work w Alex helped me quickly and made the process easy. After the paper work Dwayne walked us through the financial part. Both gentlemen we great to work with and I would definitely come back to work with the two of them again. More

Volkswagen went above and beyond and picked me up from work. I was able to finish paperwork quickly and leave the lot within an hour. work. I was able to finish paperwork quickly and leave the lot within an hour. More

The Volkswagen dealership and Christian were great! Very easy to work with, patient with all my questions and i didnt feel pushed or rushed! I hadn't ever bought from a dealership only private parties Very easy to work with, patient with all my questions and i didnt feel pushed or rushed! I hadn't ever bought from a dealership only private parties and I definitely plan to purchase my next car here with them as well! More

On line booking worked and car ready within stated time of 90 minutes. More details on what was done to the car would have been helpful. of 90 minutes. More details on what was done to the car would have been helpful. More