Back

Lithia Volkswagen of Des Moines

Johnston, IA

4.6
1,702 Reviews
Lithia Volkswagen of Des Moines: Iowa's Top VW Dealer At Lithia Volkswagen of Des Moines we offer an extensive selection of new Volkswagen models and used cars, trucks and SUVs. Conveniently accessible from I-35/I-80, we are located at 5200 Merle Hay Road in Johnston, Iowa. Approximately twenty minutes from downtown Des Moines and a short drive from Ankeny & Waukee, our sales department is open Monday through Saturday to help you buy or lease your next car. View our hours and directions to find the best route to our auto dealership.
Contact Dealership

5200 Merle Hay Rd

Johnston, IA

50131

Directions

By Type

Showing 1,702 reviews

July 16, 2014

We love our new VW! I have worked in Customer Service for many years, and I believe I have a high expectation of Customer Service when I purchase an item. Jorge went abov More

by Dia7211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
June 16, 2014

Recommendation for car salesman of the year Went to Volkswagen dealership to test drive a used car. My wife and I were met by Bradley Ernest. He was extremely helpful, honest, and informative. W More

by jarterburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Ernst
June 14, 2014

Paul Richter is the greatest. Paul Richter made my car buying experience an easy, pleasurable one. This guy had changed my view on car dealers. I look forward to doing business wi More

by Mmgall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Richter
June 02, 2014

First new car purchase I am an insurance agent and I work with different car dealerships on a frequent basis when my customers are buying new vehicles. Jorge Meza assisted More

by DoriJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
May 29, 2014

Best Experience EVER! This was the best experience I have had in purchasing a vehicle. Everyone was warm and professional. Thanks so much for a wonderful experience!!!!! Cr More

by aturah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Lehmann
May 29, 2014

New Car buying experience Jorge not only told me about the features of the vehicle, but showed me how to take full advantage of them. All of his negotiations were no nonsens More

by leoneva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cameron, George Meza
May 29, 2014 -

Lithia Volkswagen of Des Moines responded

Leo, Thank you for feedback. Both Jorge and Chris work hard for their clients and I appreciate them being recognized. Best regards, Anthony Gladney, General Manager

April 13, 2014

Best Experience Ever!! I was shopping for a pearl white Lexus and Lithia was my last stop of the day. I had the pleasure of meeting Brian, a superb salesman, and he had my More

by goodts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
February 07, 2014

We got an amazing deal on a 2014 Jetta. The employees were extremely helpful, friendly and know how to do their job! Overall, we had a wonderful experience. More

by wondotcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 26, 2014

Keep up the honesty and customer service I received that's the only thing that drives me to buy a car somewhere not so much the price. I absolutely love my new 2014 passat tdi sel. Thank you lithia V More

by Salsberry19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
December 14, 2013

Dealer was rude, degrading, and ultimately lied to my brother and he end up in a deal he never wanted. Taking matter to Attorney General More

by jamielukehart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Chandler and Mike Hill
Jan 09, 2014 -

Lithia Volkswagen of Des Moines responded

Hello Jamie, This does not meet our standard of service. I have asked your brother to contact me directly in order to discuss this issue in an effort to find a resolution. Anthony Gladney, General Manager.

...
167
...