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Lithia Volkswagen of Des Moines
Johnston, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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We love our new VW! I have worked in Customer Service for many years, and I believe I have a high expectation of Customer Service when I purchase an item. Jorge went abov I have worked in Customer Service for many years, and I believe I have a high expectation of Customer Service when I purchase an item. Jorge went above and beyond my expectations when we purchased our new VW. I really appreciate a salesperson who is knowledgeable and made our experience one that will keep us coming back. We definitely are enjoying our new VW! More
Recommendation for car salesman of the year Went to Volkswagen dealership to test drive a used car. My wife and I were met by Bradley Ernest. He was extremely helpful, honest, and informative. W Went to Volkswagen dealership to test drive a used car. My wife and I were met by Bradley Ernest. He was extremely helpful, honest, and informative. Will do business with them for years to come.. More
Paul Richter is the greatest. Paul Richter made my car buying experience an easy, pleasurable one. This guy had changed my view on car dealers. I look forward to doing business wi Paul Richter made my car buying experience an easy, pleasurable one. This guy had changed my view on car dealers. I look forward to doing business with him in the future. More
First new car purchase I am an insurance agent and I work with different car dealerships on a frequent basis when my customers are buying new vehicles. Jorge Meza assisted I am an insurance agent and I work with different car dealerships on a frequent basis when my customers are buying new vehicles. Jorge Meza assisted me with leasing my first new brand new car and I have to say that it was such a hassle free, fantastic experience. From choosing the model I wanted, to my trade-in, delivery of my VW and follow up! Jorge's customer service was more than impeccable! My sincere appreciation for his hard work. More
Best Experience EVER! This was the best experience I have had in purchasing a vehicle. Everyone was warm and professional. Thanks so much for a wonderful experience!!!!! Cr This was the best experience I have had in purchasing a vehicle. Everyone was warm and professional. Thanks so much for a wonderful experience!!!!! Crystal More
New Car buying experience Jorge not only told me about the features of the vehicle, but showed me how to take full advantage of them. All of his negotiations were no nonsens Jorge not only told me about the features of the vehicle, but showed me how to take full advantage of them. All of his negotiations were no nonsense and sincere. Chris was very helpful in the financing of the vehicle. Negotiated the best rate for me and did the paperwork in a timely manner. Both individuals demonstrated honesty and integrity. Because of these individuals, we will have a long relationship. Leo Neva More
Best Experience Ever!! I was shopping for a pearl white Lexus and Lithia was my last stop of the day. I had the pleasure of meeting Brian, a superb salesman, and he had my I was shopping for a pearl white Lexus and Lithia was my last stop of the day. I had the pleasure of meeting Brian, a superb salesman, and he had my dream car sitting in the back lot. Although they were officially closed on Saturday after 5 pm, they stayed open just for me so I could buy my car that night! Brian also secured the best price for my trade-in in a matter of minutes. Chris, finance manager, also prepared all the paperwork in a jiffy. I am so glad I stopped at Lithia. This was my first visit here and will not be my last. I would give this first class dealership a 10 out of 10 for their outstanding customer service. More
We got an amazing deal on a 2014 Jetta. The employees were extremely helpful, friendly and know how to do their job! Overall, we had a wonderful experience. were extremely helpful, friendly and know how to do their job! Overall, we had a wonderful experience. More
Keep up the honesty and customer service I received that's the only thing that drives me to buy a car somewhere not so much the price. I absolutely love my new 2014 passat tdi sel. Thank you lithia V that's the only thing that drives me to buy a car somewhere not so much the price. I absolutely love my new 2014 passat tdi sel. Thank you lithia Volkswagen of Des Moines for the opportunity to own one of the best cars on the market!!!! Thank you Robert Bridges & Brent Schettler for this opportunity look forward to working with you for many years to come!!!! More
Dealer was rude, degrading, and ultimately lied to my brother and he end up in a deal he never wanted. Taking matter to Attorney General brother and he end up in a deal he never wanted. Taking matter to Attorney General More