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Lithia Volkswagen of Des Moines

Johnston, IA

4.6
1,690 Reviews
Lithia Volkswagen of Des Moines: Iowa's Top VW Dealer At Lithia Volkswagen of Des Moines we offer an extensive selection of new Volkswagen models and used cars, trucks and SUVs. Conveniently accessible from I-35/I-80, we are located at 5200 Merle Hay Road in Johnston, Iowa. Approximately twenty minutes from downtown Des Moines and a short drive from Ankeny & Waukee, our sales department is open Monday through Saturday to help you buy or lease your next car. View our hours and directions to find the best route to our auto dealership.
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5200 Merle Hay Rd

Johnston, IA

50131

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Showing 1,690 reviews

March 15, 2024

I had new tires put on my 2019 Atlas. It took a while, but overall I was happy with the work. More

by baheldt
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jontay
Mar 17, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Volkswagen of Des Moines. Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

March 14, 2024

Anthony was awesome to work with. Made the buying process easy and help us get a vehicle that matched our needs. I would recommend Anthony and VW of Des Moines to anyone looking for a More

by Seley86
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anthony Perry
Mar 14, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you for choosing Lithia Volkswagen of Des Moines. Your feedback and rating mean a lot to us. We're glad Anthony was able to help, and we hope to see you again! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

March 12, 2024

Very pleasant experience! Noah was great to work with, knowledgeable, friendly and courteous! We hope he has a great future there. I could not rate Noah because his name is n More

by Jado
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Yes
Employees Worked With
Brian Fluegge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Harris
Mar 12, 2024 -

Lithia Volkswagen of Des Moines responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

March 09, 2024

The service very fast and very good and excelent,and proffesional work,and guys Emrah Tabakovic very good person More

by Edolino.30
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Recommend Dealer
Yes
Employees Worked With
Emrah tabakovic
Mar 11, 2024 -

Lithia Volkswagen of Des Moines responded

Thanks for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

March 07, 2024

JONTAY was extremely helpful with my car repairs and services. He timely responded and got all my needs met. More

by j.grube2010
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Recommend Dealer
Yes
Employees Worked With
JONTAY Williams Jacob howell
Mar 08, 2024 -

Lithia Volkswagen of Des Moines responded

Thanks for sharing about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

March 06, 2024

Great job! Keep up the great work. They reviewed the issue and took care of it quickly. More

by jamerritt
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Recommend Dealer
Yes
Employees Worked With
Jontay Williams
Mar 06, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012

March 05, 2024

Emrah provides the absolute best customer service. Lithia is lucky to have him! He is very knowledgeable & is always happy to help in anyway he can. More

by Renata
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Yes
Employees Worked With
Emrah Tabakovic
Mar 05, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you for taking the time to share your thoughts on working with our team, Renata. We're glad to hear we delivered such a great experience! Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

February 29, 2024

The service experience was awesome. Arrived on time and was promptly greeted by Emrah who took care of business. He also kept me informed of what was happening. More

by jamerritt
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Emrah Tabakovic
Feb 29, 2024 -

Lithia Volkswagen of Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Volkswagen of Des Moines. Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

February 28, 2024

I was very happy with the service I got on having my oil changed and tires rotated. Thank you More

by tomrcaskey
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Yes
Employees Worked With
Brooklyn White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Lithia Volkswagen of Des Moines responded

Thanks, Tom, for sharing your thoughts about your experience with Lithia Volkswagen of Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com

February 28, 2024

Jontay Williams has given me such great service every time I come in whether it is for a routine oil change or for service and repairs. Communication is clear. He swings by and gives me updates on my ser More

by Tina
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jontay Williams
Feb 28, 2024 -

Lithia Volkswagen of Des Moines responded

Tina, Thank you for your business and this review. We're happy to hear Jontay and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Steven Martelli Manager Stevenmartelli@lithia.com