Lithia Volkswagen of Des Moines

From start to finish my service appointment was comprehensive and professional. Jacob was great! He remembers me from previous appointments. It was a great personal connection as well. comprehensive and professional. Jacob was great! He remembers me from previous appointments. It was a great personal connection as well. More

Everyone is super nice and helpful. They put my anxiety about my first service appointment at ease. They put my anxiety about my first service appointment at ease. More

I love this place! They treat you with respect and go the extra distance to ensure that you feel valued as a Customer. Often people in the car sales and service busin They treat you with respect and go the extra distance to ensure that you feel valued as a Customer. Often people in the car sales and service business seem to look at customers as a “sheep ready to be fleeced”, but this group obviously goes to great lengths to be different, to be your friend in the business, making certain that you understand all aspects of the process and what services are required, explaining cause and effect and viable options. More

This site went above and beyond with customer service and making buying a car the most comfortable and welcoming experience. We can not wait to be their long time customers. making buying a car the most comfortable and welcoming experience. We can not wait to be their long time customers. More

Service was great. I have a gentleman by the name of Jontay Williams and he has been a great fellow to work with. When I go in he always greets me with a Hi and smile. I have a gentleman by the name of Jontay Williams and he has been a great fellow to work with. When I go in he always greets me with a Hi and smile. More

The service advisor stayed in touch and responded quickly to my questions. JONTAY was very professionally and worked hard to get my car taken care of. to my questions. JONTAY was very professionally and worked hard to get my car taken care of. More

The dealership worked to finish my car in one day. They also sent a Lyft to pick me up when it was finished. When I arrived, I was greeted by Noah who made sure I was able to complete the check out pr They also sent a Lyft to pick me up when it was finished. When I arrived, I was greeted by Noah who made sure I was able to complete the check out process. I appreciated his kindness. The repair was explained to me which will allow me to know what to do in the future. More

The service was great! They fixed what they said they were going to fix! Offered me a ride somewhere if needed! They fixed what they said they were going to fix! Offered me a ride somewhere if needed! More

The staff were all very friendly and helpful. This made the experience much more pleasant. This made the experience much more pleasant. More

The staff at VW Johnston IA are very attentive to the customer needs. My oil change wait was on time, They have the best complimentary snacks, beverages on hand for customers. I felt right at home. I’d r customer needs. My oil change wait was on time, They have the best complimentary snacks, beverages on hand for customers. I felt right at home. I’d recommend this dealership locations for any car needs you may have. Satisfied VW Owner More