Jeff Cartwright
Volkswagen Detail
Lithia Volkswagen of Des Moines
5200 Merle Hay Rd
Johnston, IA 50131
15 Reviews
Write a Review15 Reviews of Jeff Cartwright
February 07, 2024
Went in for a complimentary oil change and a flat tire that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a great selection of snacks and drinks while I waited, far better than any dealer I’ve ever been to. More
Other Employees Tagged: Elijah Vawter, Gage Leeper, Jason Halstead, Jesse Goering, Jonny Rankin, Tyler Weltha, Ross Taylor, Brooklyn White, Philip Ostrem
December 21, 2023
Fast and professional. Comfortable lounge chairs+ coffee and snacks. Explained the service and what else was needed. Comfortable lounge chairs+ coffee and snacks. Explained the service and what else was needed. More
Other Employees Tagged: Gage Leeper, Jason Halstead, Jesse Goering, Kevin Caldwell
April 27, 2022
I went in for a oil change. The price was good but the wait was alittle longer then anticipated. But overall if you have two hours to wait it’s not bad The price was good but the wait was alittle longer then anticipated. But overall if you have two hours to wait it’s not bad More
March 25, 2022
SERVICE WAS GREAT I CALLED FOR RECALL ON MY CAR AND THEY GOT ME VARY QUICK. MY RECALL WAS TAKEN CARE OF AND I WAS ON MY WAY. THANKS LITHIA VOLKSWAGEN!! GOT ME VARY QUICK. MY RECALL WAS TAKEN CARE OF AND I WAS ON MY WAY. THANKS LITHIA VOLKSWAGEN!! More
Other Employees Tagged: Brooklyn White, Mark Mears , Linda Cramer
November 29, 2021
I had oil change performed. They where vary good at having car done when promised. The service writer was friendly. They also gave me a free car wash that was great. having car done when promised. The service writer was friendly. They also gave me a free car wash that was great. More
Other Employees Tagged: Brooklyn White , Cory Norman
September 30, 2021
The dealership was vary help and friendly. My car broke down and when I arrived at dealership they had me on my way in 10min. In a loaner car. My car did not have appointment but was looked at the next day down and when I arrived at dealership they had me on my way in 10min. In a loaner car. My car did not have appointment but was looked at the next day. Parts ordered and car was fixed the day the parts came in. Thanks lithia Volkswagen on Desmoines. More
Other Employees Tagged: Brooklyn White, Mark Mears , Linda Cramer, Cory Norman
September 30, 2021
Very good service! Work was done while I waited and they were very very prompt! were very very prompt! More
Other Employees Tagged: Jesse Goering, Kevin Caldwell , Brandon Bills, Linda Cramer
September 09, 2021
Great service, really care for the customer and their needs. Always up front with all car care needs. Wonderful techs who know what they are doing. needs. Always up front with all car care needs. Wonderful techs who know what they are doing. More
Other Employees Tagged: Jason Halstead
August 07, 2021
Service was quick and easy. Gentleman that cashed me out seemed very uncaring. No over view of work done. No recommendations of what should be done in future. Just handed me my bill and that was it. Needs t seemed very uncaring. No over view of work done. No recommendations of what should be done in future. Just handed me my bill and that was it. Needs to be more customer centric. More