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Lithia Volkswagen of Des Moines
Johnston, IA
1,730 Reviews
Lithia Volkswagen of Des Moines: Iowa's Top VW Dealer
At Lithia Volkswagen of Des Moines we offer an extensive selection of new Volkswagen models and used cars, trucks and SUVs. Conveniently accessible from I-35/I-80, we are located at 5200 Merle Hay Road in Johnston, Iowa. Approximately twenty minutes from downtown Des Moines and a short drive from Ankeny & Waukee, our sales department is open Monday through Saturday to help you buy or lease your next car. View our hours and directions to find the best route to our auto dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,730 reviews
November 06, 2020
Its been 4 months still havent found my 2nd set of keys for my new arteon. Was told it would be 365 bucks. How you lose a spare key anyways! for my new arteon. Was told it would be 365 bucks. How you lose a spare key anyways! More
by Ibkorean21
Verified CustomerEmployees Worked With
Dwayne Hill, Jeremy Lester, Zachary Klabunde
November 05, 2020
They did a fine job. I am having a difficult job submitting this review. Why? Please take this ! Does it HAVE to be twenty five words? submitting this review. Why? Please take this ! Does it HAVE to be twenty five words? More
by GALLAHERBARB
Employees Worked With
November 04, 2020
They all worked together as a team giving great customer service and sealing the deal quickly and efficiently. I would recommend buying a vehicle from them. Zach was very helpful. service and sealing the deal quickly and efficiently. I would recommend buying a vehicle from them. Zach was very helpful. More
by KEH23
Employees Worked With
Dwayne Hill, Zachary Klabunde
November 03, 2020
Hassle free and exceptionally fast with my entire sale! Would recommend them again to anyone looking to buy out of state. I would buy from them in the future for sure. Would recommend them again to anyone looking to buy out of state. I would buy from them in the future for sure. More
by sifuboyd
Employees Worked With
Brett Caswell
November 02, 2020
Faris, the salesperson, was great. Very friendly and answered all of my questions. However, when we got to finance, we spotted an issue with the paperwork and tried to get around reprinting it saying it answered all of my questions. However, when we got to finance, we spotted an issue with the paperwork and tried to get around reprinting it saying it would take a long time. That was disappointing. More
by Megan Carmichael
Employees Worked With
Solomon, Dwayne , Faris Kudumovic
November 02, 2020
Farris went above and beyond! Really appreciate him going to all lengths to find the exact car we wanted and was willing to personally deliver to our house 4 hours away! to all lengths to find the exact car we wanted and was willing to personally deliver to our house 4 hours away! More
by cskroon
Employees Worked With
Faris Kudumovic
November 01, 2020
AJ was awesome to work with. 100% transparent, willing to do what it took to make us happy, ability to explain the numerous features and points of our new vehicle and extremely down to earth. We appreciate y do what it took to make us happy, ability to explain the numerous features and points of our new vehicle and extremely down to earth. We appreciate your “customer first” mentality AJ! Excellent sales experience with AJ and Lithia VW! More
by Brett and Sarah F
Employees Worked With
Dwayne Hill, AJ Highsmith
October 31, 2020
Personnel in the dealership were both professional and friendly. Dane handled my vehicle trade-in and purchase, with reassuring updates through an issue that arose during the test drive of the purchased v friendly. Dane handled my vehicle trade-in and purchase, with reassuring updates through an issue that arose during the test drive of the purchased vehicle. It was fixed within a couple of days, and I’m the happy owner of a new-to-me vehicle. More
by Nick W.
Employees Worked With
Dane Larsen
October 30, 2020
Faris listened and help me weigh all my options! He was amazing to work with. I have been recommending to all my friends and family to come to you guys for any car needs. Thank you for working with me! amazing to work with. I have been recommending to all my friends and family to come to you guys for any car needs. Thank you for working with me! More
by Millerwes162
Employees Worked With
Faris Kudumovic
October 28, 2020
I had an appointment and they told me it would take a couple hours. They had me out of there within 45 minutes. Everyone was friendly and helpful! couple hours. They had me out of there within 45 minutes. Everyone was friendly and helpful! More
by plsmith
Employees Worked With
I don't know the name
