Lithia Volkswagen of Des Moines

Very Professional and Accommodating I first went to the dealership late in the day and due to the COVID, Brian was the only one in the building so he couldn’t take me out on a test drive I first went to the dealership late in the day and due to the COVID, Brian was the only one in the building so he couldn’t take me out on a test drive. He allowed me to sit in a few vehicles and check them out to plan my test drives the next day. I came in the next day and test drove a few cars and started the process of the purchase. It was very seamless and seemed like the smoothest purchase of a car I have ever gone through. Brian and everyone were very professional and steered me in the correct direction with financing by showing me it truly was better to choose the option I did. More

Very great service, dane was the main one who helped me and he went above and beyond to get me my dream car and fit my price range. and he went above and beyond to get me my dream car and fit my price range. More

Staff treated us with respect throughout all aspects of the sale. One of the best buying experiences we have had in a long time!! I would recommend this team to anyone interested in purchasing a vehicle. the sale. One of the best buying experiences we have had in a long time!! I would recommend this team to anyone interested in purchasing a vehicle. More

Great experience purchasing a new Atlas from Lithia Volkswagen. They are honest and upfront, attentive and understanding. It was a seamless process and a pleasant experience. Volkswagen. They are honest and upfront, attentive and understanding. It was a seamless process and a pleasant experience. More

Justine did great! Was a pleasure to work with And my family had fun chatting with her! Thank you for everything! Very pleased with the truck! family had fun chatting with her! Thank you for everything! Very pleased with the truck! More

I was very happy with my recent experience with Lithia VW... AJ and the financial team were very pleasant and friendly to work with and I would definitely recommend. Love my Tiguan VW... AJ and the financial team were very pleasant and friendly to work with and I would definitely recommend. Love my Tiguan More

Out of Cooling Gas again I made my appointment on line with Kyle, the service adviser I dealt with the previous year. When I arrived, I was told the adviser no longer worked t I made my appointment on line with Kyle, the service adviser I dealt with the previous year. When I arrived, I was told the adviser no longer worked there, but he, Jason, would help me. My appointment was for 11am, and it was to determine why the air conditioner was not working, again. At 12:30, Jason let me know the diagnostic machine for air conditioning systems was BROKEN, but they were repairing it. I left at 2:15 with an appointment to return the following Tuesday to have two O-Rings replaced for $400. More

Dane made everything very easy. I let him know what I need in a car and what I expect; which is a lot. I am a single mother with little time or money. He showed me how the Tiguan is an investment due to need in a car and what I expect; which is a lot. I am a single mother with little time or money. He showed me how the Tiguan is an investment due to its endurance and reliability. He was super knowledgeable about everything I asked. I’m an annoying customer with never ending questions. This is, after all, going to be my family ride for the next 14 years. But he was ready for every question. When I finally decided to make my move, he had me in and out in less than an hour! Even my time with the amazing Duane, the finance officer, was like 20-30 minutes tops. I can’t wait to tell my friends, or anyone I hear needs a car. Go see Dane! There’s a reason he’s their top rated salesman. Thank you, Dane. More

Amazing service, thrilled with our vehicle! We recently purchased a new car this Saturday. Might I add, this was the first car we had ever purchased, so it was a big deal! Of course, I had a lot We recently purchased a new car this Saturday. Might I add, this was the first car we had ever purchased, so it was a big deal! Of course, I had a lot of questions and was hesitant about committing right away. We worked with Zach Klubunde, and he made it the most relaxing and enjoyable experience. I would definitely recommend him (and this dealership) to anyone in the business of buying a new car! More

I can’t say enough great things about Justine! This was my first time buying a vehicle and she made it so pleasant. She was incredibly knowledgeable without making me feel confused or unintelligent. She wa my first time buying a vehicle and she made it so pleasant. She was incredibly knowledgeable without making me feel confused or unintelligent. She was extremely professional but also made me feel comfortable throughout the process. Justine exceeded all things I could’ve asked for, especially after going to multiple dealerships. I highly recommend her to any and all, plus she found me the car of my dreams. The rest of the Lithia team was also very helpful when it came to helping me get the best car for the best price. I didn’t feel pressured and they truly listened to me when I told them my limits and what I wanted to leave with. More